Kl Lead i salesforce business analyst Jobs – 8 Open Jobs Today

Lead I - Salesforce Business Analyst
UST —Kochi, Kerala
- Azure
- Salesforce
- Microsoft Office
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Lead Business Analyst
Accenture —Kochi, Kerala
- Full-time
- Salesforce
- Analysis skills
- Bachelor's degree
Associate Manager Business Analyst
Accenture —Kochi, Kerala
- Full-time
- Salesforce
- Bachelor's degree
- APIs
Lead I - Salesforce Developer (LWC & OmniStudio)
UST —Kochi, Kerala
- Salesforce
- Java
- SQL
- Health insurance
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Technical Business Analyst
Gallagher —Kochi, Kerala
- Azure
- Salesforce
- DevOps
11d
Salesforce Project Manager
MTI Integration Solutions Private Limited —Kochi, Kerala
- Computer Science
- PMP
- Salesforce
Lead I - Software Engineering - MuleSoft Integration Developer
UST —Thiruvananthapuram, Kerala
- Azure
- Management
- Computer Science
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Consultant II - Celonis Value Engineer
UST —Thiruvananthapuram, Kerala
- Oracle
- Salesforce
- Engineering
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Lead I - Salesforce Business Analyst

UST -
Kochi, Kerala

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Job details

Qualifications

Jira
Azure
Salesforce Certification
Data migration
Salesforce
Business analysis
Visio
Microsoft Office
Sales
Confluence
REST
Scrum
APIs
Certified Scrum Master
Agile
Middleware
Communication skills
Marketing

Full job description

Role description

Salesforce Business Analyst

Hiring Location: Kochi/Trivandum/Gurgoan/Noida / Bengaluru / Chennai / Pune

Experience Range: 10 to 15yrs

Minimum 5+ years as Salesforce Business Analyst
Experience working as Scrum Master / Agile Facilitator preferred
Exposure to large-scale Salesforce transformation programs

Must-Have Skills

Salesforce Business Analysis

Requirement Gathering & Elicitation
Business Process Analysis
BRD / FRD Preparation
User Story Creation
Acceptance Criteria Definition
Requirement Traceability Matrix (RTM)
Gap Analysis & Impact Analysis
Stakeholder Management
Process Mapping & Workflow Documentation

Salesforce Platform Knowledge

Salesforce Sales Cloud
Salesforce Service Cloud
Salesforce Data Model
Objects, Fields & Relationships
Profiles, Roles & Security Model
Validation Rules
Workflow Rules & Salesforce Flows
Reports & Dashboards
Case Management
Lead-to-Opportunity Process
Opportunity Management

Agile / Scrum

Scrum Ceremonies Facilitation
- Sprint Planning
- Daily Standups
- Backlog Grooming
- Sprint Reviews
- Retrospectives
Definition of Ready (DoR)
Definition of Done (DoD)
Backlog Prioritization
Release Planning

Tools

JIRA
Confluence
Azure DevOps (optional alternate)
Microsoft Office Suite
Visio / Lucidchart for process documentation

Communication & Stakeholder Skills

Executive Stakeholder Management
Workshop Facilitation
Requirement Workshops
Cross-functional Collaboration
Risk & Dependency Management
Strong Verbal & Written Communication

Good-to-Have Skills

Salesforce Ecosystem

Salesforce CPQ
Experience Cloud
Marketing Cloud
Revenue Cloud
Salesforce Certifications (Admin / Business Analyst / Sales Cloud Consultant)

Delivery & Testing

UAT Planning & Coordination
Test Case Creation
Defect Management
Release Readiness Activities
Post-production Validation

Scrum Master Exposure

Scrum Master Certification (CSM, PSM)
Agile Coaching
Team Velocity Tracking
Agile Metrics Reporting

Integration Knowledge

Salesforce Integrations
REST APIs
Middleware Platforms
Data Migration Projects

Domain Expertise

CRM Transformation Programs
Sales Operations
Customer Service Operations
Enterprise Digital Transformation Initiatives

Key Responsibilities

Business Analysis

Gather, analyze, and document business requirements.
Translate business needs into functional requirements and user stories.
Prepare BRDs, FRDs, process flows, and RTMs.
Conduct impact assessments for enhancements and change requests.

Salesforce Delivery Support

Collaborate with Salesforce Developers, Admins, and Architects.
Provide functional guidance on Salesforce capabilities.
Support UAT planning, execution, and business validation.
Assist in release readiness and post-deployment activities.

Agile Delivery

Participate in Agile ceremonies.
Work closely with Product Owners on backlog prioritization.
Ensure user stories meet Definition of Ready (DoR).
Facilitate communication between business and technical teams.

Stakeholder Management

Conduct workshops and requirement review sessions.
Manage stakeholder expectations.
Communicate project status, risks, dependencies, and decisions.

Preferred Certifications

Salesforce Certified Business Analyst
Salesforce Administrator
Salesforce Sales Cloud Consultant
Certified Scrum Master (CSM)
Professional Scrum Master (PSM)

Skills

About UST
UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.

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lead i salesforce business analyst jobs in kl

Lead I - Salesforce Business Analyst

Lead Business Analyst

Associate Manager Business Analyst

Lead I - Salesforce Developer (LWC & OmniStudio)

Technical Business Analyst

Salesforce Project Manager

Lead I - Software Engineering - MuleSoft Integration Developer

Consultant II - Celonis Value Engineer

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