Pune Maharashtra Customer support executive Jobs – 900 Open Jobs Today

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Services Support Associate II, Executive Experience Coordinator, Pune

Deloitte -
Pune, Maharashtra

Apply Now

Job details

14 hours ago

Qualifications

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
Microsoft Office
Administrative experience
Bachelor's degree
Calendar management
Proofreading
Leadership
Editing
Office experience

Full job description

Key Role Description

The Executive Experience Coordinator on the Enterprise Operations Xcellence (EOX) team serves as a single point of contact for the administrative and office experience support needs of the firm’s Partners, Principals, and Managing Directors (PPMDs), coordinating directly with the firm's technology, workplace services, finance, and other support teams to resolve requests end-to-end — so leaders have one relationship to rely on, freeing them to focus on serving their clients and teams. The successful candidate will be expected to manage diverse responsibilities, prioritize work effectively, and exercise discretion in interactions. This position operates in a hybrid workplace model across time zones requiring a blend of working in-office and working from home. Training on internal applications, platforms, and processes will be provided.

Work you'll do

As a Services Support Associate II, Administrative Assistant on the Enterprise Operations Xcellence (EOX) team, you will be responsible for supporting administrative and office experience needs for leaders and practitioners across Deloitte.

Provide executive assistant support, including time and expense management, calendar coordination, travel arrangements, and research and document support.
Coordinate end-to-end administrative, office experience, and client support activities across service areas such as meeting planning, guest and client hosting, local office assistance, and hybrid meeting support.
Serve as an intake and triage point by assessing needs, communicating with internal stakeholders, coordinating with service providers, and tracking requests through resolution.
Work with national, regional, and local business support teams to delegate activities, share information, and help deliver services for a collective group of clients.
Handle sensitive information while adjusting schedules and work hours based on client requests, team priorities, and business needs.

The team

The Executive Experience Coordinator supports diverse stakeholders in a collaborative and service-oriented organization. Success in this role requires the ability to work effectively in a team environment, provide customer service, manage multiple responsibilities, prioritize appropriately, and remain flexible to changes in schedule and work hours, including overtime as required.

Location: Pune, Maharashtra, India

Shift Timings: 6:00 PM to 3:00 AM, 7:00 PM to 4:00 AM, or 9:00 PM to 6:00 AM. Additional shift timings may be assigned based on business need.

Qualifications

Required:

Bachelor’s degree in any discipline
1+ years of experience providing administrative support, customer service support, or team-based support in a corporate environment
Experience using Microsoft Outlook for calendar management and meeting coordination
Experience coordinating domestic and/or international travel arrangements
Experience preparing, editing, proofreading, or formatting business documents, presentations, proposals, or client deliverables
Must be legally authorized to work in India

Preferred:

1+ years of experience supporting executives in a large or matrixed corporate environment and coordinating work across specialized departments
Experience using Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint
Experience with time and expense reporting or reimbursement processes
Experience working in a hybrid work environment

Our purpose

Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.

Our people and culture

Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ways of thinking, ideas and perspectives, and bring more creativity and innovation to help solve our clients’ most complex challenges. This makes Deloitte one of the most rewarding places to work.

Professional development

At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India.

Benefits to help you thrive

At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you.

Recruiting tips

From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.

Requisition code: 365328

Apply Now

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