Lead Cloud Specialist (Incident and Change Management)
Hyland Software —Remote
- Remote
- Bachelor's degree
- Communication skills
Cloud Infrastructure Lead / Architect
Rupa Career Solutions —Remote
- ₹9,10,949.46 - ₹12,49,062.22 a year
- Full-time
- Remote
- AWS
- Machine learning
- Scripting
Quick apply
1d
Lead DevOps Engineer
Trantor Software Pvt. Ltd —Remote
- ₹25,00,000 - ₹30,00,000 a year
- Full-time
- Remote
- Microsoft Access
- DevOps
- Java
Quick apply
10d
Cleo Lead
Newleaf HR Solutions —Remote
- From ₹5,000 a day
- Email
- Remote
- Mentoring
- APIs
Quick apply
13h
Lead Developer
APPNEURAL Pvt. Ltd. —Remote
- ₹20,000 - ₹50,000 a month
- Part-time
- Remote
- Azure
- DevOps
- System design
- Work from home
- Flexible schedule
Quick apply
11d
Senior Accountant - USA Accounting systems
SubSource —Remote
- ₹25,261.00 - ₹45,338.67 a month
- Full-time
- Remote
- Hospitality
- Microsoft Excel
- Oracle
Quick apply
10d
Security and Compliance Lead
DigitalXC —Remote
- Remote
- Azure
- Computer Science
- Windows
Chief Technology Officer (CTO)
Skyloov Property Portal —Remote
- Full-time
- Remote
- Azure
- System design
- Java
Quick apply
Tax Accountant
Charcounting —Remote
- ₹9,468.47 - ₹51,013.15 a month
- Full-time
- Remote
- English
- Finance
- Project management
- Paid time off
- Work from home
Quick apply
7d
Senior Principal - Salesforce Health Cloud
SPS Ventures —Remote
- ₹19,00,000 - ₹20,00,000 a year
- Full-time
- Remote
- Computer Science
- Salesforce
- ERP systems
Quick apply
8d
Cloud Administrator
MNJ Software —Remote
- Full-time
- Remote
- Software troubleshooting
- English
- Master's degree
- Work from home
Cloud Architect
TECH NEXT —Remote
- ₹70,000 - ₹80,000 a month
- Full-time
- Remote
- Azure
- Computer Science
- DevOps
Quick apply
12d
Salesforce Experience cloud Lead Developer
Vedha Infotech —Remote
- ₹10,80,000 - ₹12,00,000 a year
- Email
- Remote
- Salesforce
- JavaScript
- APIs
- Work from home
Quick apply
Application Support Specialist
MindSquare —Remote
- Remote
- Azure
- Oracle
- Computer Science
Engineering Delivery and Excellence Manager
Wondrfly Inc. —Remote
- ₹1,00,000 - ₹1,50,000 a month
- Full-time
- Remote
- AWS
- Project management
- Software development
- Work from home
Quick apply
13h
QA Manager
Bling —Remote
- ₹4,73,818.41 - ₹12,00,000.00 a year
- Full-time
- Remote
- Azure
- SQL
- AWS
Quick apply
2d
SFCC Developer
Weekday —Remote
- ₹20,00,000 - ₹25,00,000 a year
- Full-time
- Remote
- Salesforce
- AI
Quick apply
20h
GCP Cloud Subject Matter Expert(SME)
Intellistream Technologies —Remote
- ₹17,00,000 - ₹18,00,000 a year
- Full-time
- Remote
- Azure
- DevOps
- Computer networking
- Work from home
- Flexible schedule
Quick apply
2d
Sales Manager
ZeroN1 IT Solutions Pvt.Ltd. —Remote
- ₹15,000 - ₹75,000 a month
- Part-time
- Remote
- Sales
- Salesforce
- Business development
- Work from home
- Flexible schedule
Quick apply
2d
Hiring Network Administrator L1/L2
MNJ Software —Remote
- Full-time
- Remote
- English
- Master's degree
- Administrative experience
- Work from home

I want to receive the latest job alerts for cloud lead in remote

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Lead Cloud Specialist (Incident and Change Management)

Hyland Software -
Remote

Apply Now

Job details

Qualifications

Incident management
Change management
Bachelor's degree
Risk management
Communication skills

Full job description

Overview

Incident Management Commander

Location: India | Remote

About This Role

Hyland is seeking an experienced Incident Management Commander who will also serve as the Change Management Process Owner. This dual-responsibility role involves leading incident response operations while overseeing and maintaining the organization's change management processes. The ideal candidate combines strong leadership, strategic thinking, and process governance skills to ensure operational excellence and continuous improvement.

Your Role Responsibilities? Here's What You'll Do.

Take overall command and lead critical incident response operations; assess incidents, define priorities, and implement incident action plans while ensuring timely and accurate notifications are sent until P1 incidents are resolved.
Maintain internal record keeping for the progress of incidents throughout the lifecycle, control escalations, and engage appropriate individuals and teams as required to speed up resolution.
Provide necessary guidance and support to resolver groups, manage escalations during P1 incident resolution, and ensure proper handover when incident duration spans multiple shifts.
Provide inputs to Problem Management for Root Cause Analysis (RCA) and keep relevant internal and external stakeholders updated throughout the incident lifecycle.
Act as the process owner for all organizational change management activities; develop, maintain, and enforce change management policies, standards, and procedures.
Collaborate with IT, Operations, and business stakeholders to evaluate and authorize change requests; track change metrics, generate reports, and continuously improve the change management process.

Role Essentials

Bachelor's degree or equivalent experience, with a minimum of 8 years of proven experience in incident management, emergency response, or related fields.
Demonstrated experience in change management process ownership, with strong leadership, decision-making, and problem-solving skills.
Excellent communication and interpersonal skills, with demonstrated ability to influence, motivate, and mobilize team members and business partners.
Practical experience using Service Management tools and methodologies, with good business and technology acumen.
Ability to manage multiple priorities and work under pressure, with demonstrated ability to operate at the highest level of integrity, professionalism, and forthrightness.

What We'd Like to See (Preferred Skills)

Experience in escalation and risk management within complex, fast-paced environments.
Sharp, fast learner with technology curiosity and aptitude, able to thrive in a fast-paced, deadline-driven environment.
Good ability to develop and use engaging, informative, and compelling presentation methodologies.
Experience providing guidance, training, and support to teams on change management practices.
Experience tracking change metrics, generating reports, and continuously improving change management processes.

About Hyland

Hyland is the pioneer of the Content Innovation Cloud™, delivering ubiquitous enterprise intelligence to organizations with solutions that unlock actionable insights and drive automation. © Hyland. All rights reserved.

Trusted by thousands of organizations worldwide, including many of the Fortune 100, Hyland's solutions create the foundation for a connected, agentic enterprise, where teams harness the power of AI to redefine how they operate and engage with those they serve. For additional information on Hyland's platform and services, please visit Hyland.com.

#HylandLife

Since 1991, it has been Hyland's mission to help our employees, customers and partners exceed their potential with our industry‑leading content services platform. Our employees exude a contagious energy and are passionate about what they do – whether it's helping customers succeed, raising up their fellow Hylanders, or engaging in the communities where they live and work.

The #HylandLife hashtag encompasses our employee‑centric culture. Our employees live our culture day in and day out by bringing their best self to work. Hyland supports them to do just that through career development resources, wellbeing programs and innovation practices. We thrive on diverse viewpoints and new ideas and believe that a positive, inclusive workplace is imperative to sustainable success.

As we've grown to a company of nearly 4,000 strong, we have the opportunity to make a significant impact on our communities. We strongly support employee initiatives and align our giving campaigns and programs to organizations that are important to them.

Equal Opportunity Statement

Hyland is an equal opportunity employer. We value diversity and are committed to providing an inclusive workplace for all employees and applicants. Employment decisions are made without regard to any characteristic protected by applicable laws and regulations. Information collected during the hiring process is used solely to assess qualifications, verify identity, and comply with legal requirements.

Apply Now

Refine Your Search

cloud lead jobs in remote

Lead Cloud Specialist (Incident and Change Management)

Cloud Infrastructure Lead / Architect

Lead DevOps Engineer

Cleo Lead

Lead Developer

Senior Accountant - USA Accounting systems

Security and Compliance Lead

Chief Technology Officer (CTO)

Tax Accountant

Senior Principal - Salesforce Health Cloud

Cloud Administrator

Cloud Architect

Salesforce Experience cloud Lead Developer

Application Support Specialist

Engineering Delivery and Excellence Manager

QA Manager

SFCC Developer

GCP Cloud Subject Matter Expert(SME)

Sales Manager

Hiring Network Administrator L1/L2

I want to receive the latest job alerts for cloud lead in remote

Related Searches

Explore jobs in more locations

Overview

Incident Management Commander

About This Role

Your Role Responsibilities? Here's What You'll Do.

Role Essentials

What We'd Like to See (Preferred Skills)

About Hyland

#HylandLife

Equal Opportunity Statement

Jobseeker tools

Employer Tools

Browse

Stay Connected