remote product support specialist Jobs – 129 Open Jobs Today

Product Support Specialist
AHEAD —Remote
- Full-time
- Remote
- Computer Science
- Presentation skills
- Bachelor's degree
- Health insurance
- Paid time off
1d
Product Specialist (SAAS Technical)
Al Zaabi Group —Remote
- ₹40,000 - ₹60,000 a month
- Full-time
- Remote
- Presentation skills
- Bachelor's degree
- APIs
Quick apply
Support Specialist (FinCrime)
Revolut —Remote
- Weekend availability
- Remote
- Writing skills
- English
- Bachelor's degree
Marketplace Listing Support Specialist
AGAS Manufacturing —Remote
- ₹20,000 - ₹30,000 a month
- Full-time
- Remote
- Microsoft Excel
- English
- Communication skills
- Work from home
Quick apply
8d
FLS Support Engineer - India
Connected Manufacturing™ —Remote
- ₹18,00,000 - ₹28,00,000 a year
- Full-time
- Remote
- Computer Science
- Software troubleshooting
- B.Sc
- Work from home
Quick apply
Technical Support Specialist – Unity Software Onboarding
Gruve —Remote
- Remote
- Computer Science
- Customer service
- Computer literacy
9d
Automation & AI Agent Specialist
AppExert —Remote
- ₹5,11,706.34 - ₹19,02,627.19 a year
- Full-time
- Remote
- Research
- Analysis skills
- APIs
- Work from home
Quick apply
2d
Customer Success Associate
Idea Elan —Remote
- ₹3,50,000 - ₹5,00,000 a year
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Word
- English
Quick apply
10d
Senior Cloud Specialist (Incident and Change Management)
Hyland Software —Remote
- Remote
- Bachelor's degree
- Communication skills
Case Specialist (India)
ProductLife Group —Remote
- Remote
- Microsoft Office
- Data entry
- Communication skills
Amazon Account Health & Policy Compliance Executive – Violations Specialist
Smartway Entertainment —Remote
- ₹5,000 - ₹10,000 a month
- Part-time
- Remote
- Microsoft Excel
- Bachelor's degree
- Communication skills
- Work from home
Quick apply
2d
Artificial Intelligence Specialist
Reagle —Remote
- From ₹60,000 a month
- Part-time
- Remote
- Databases
- Analysis skills
- JavaScript
Quick apply
1d
Content Coordination Specialist
Travmonde —Remote
- ₹2,00,000 - ₹5,00,000 a year
- Full-time
- Remote
- English
- Travel
Quick apply
Data Specialist
YipitData (Alternative) —Remote
- Remote
- SQL
- Machine learning
- Communication skills
- Flexible schedule
Customer Success Specialist
Sociali LLC —Remote
- ₹80,000 - ₹1,20,000 a month
- Full-time
- Remote
- Customer service
- AI
- Communication skills
Quick apply
Azure & Microsoft 365 Specialist
Kidde-Fenwal LLC —Remote
- Full-time
- Remote
- Azure
- Computer Science
- Analysis skills
10d
Staff Product Manager - Onboarding and Activation
HighLevel —Remote
- Remote
- APIs
- Communication skills
Ecommerce & Marketplaces Specialist
Wesource Business Solutions —Remote
- ₹9,00,000 - ₹12,00,000 a year
- Full-time
- Remote
- Microsoft Excel
- Marketing
- Analysis skills
Quick apply
11d
AI Systems & Automation Intern
Institute of Clinical Hypnosis and related sciences —Remote
- ₹10,000 a month
- Full-time
- Remote
- AI
- Internship
- Work from home
Quick apply
Customer Success Specialist
Avora Ventures —Remote
- ₹10,000 - ₹15,000 a month
- Part-time
- Remote
- SQL
- Analysis skills
- Bachelor's degree
- Work from home
Quick apply

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Product Support Specialist

AHEAD -
Remote

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Job details

Full-time
1 day ago

Benefits

Health insurance
Paid time off

Qualifications

Data center experience
Computer Science
Presentation skills
Bachelor's degree
AI
Communication skills

Full job description

AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.

At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD.

We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived.

We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD.

About

The Product Support Specialist (PSS) assists Ahead account managers through formal technical design assistance of Ahead’s solution and service offerings to existing and prospective customers. The PSS helps with technical aspects of a sales campaign. As a Product Support Specialist you are a part of the Engineering organization, responsible for quoting/sizing, building configurations, designing and architecting. Your goal as a PSS should be to help build skills, relationships, and industry credibility across more than one of these segments to drive product and consulting sales.

Time management and prioritization are essential attributes of a successful PSS. Your goal is to evolve into the technical thought leader for each of your clients.

Education is critical to your success at Ahead. You are expected to continually educate not only yourself, but also our clients and your co-workers.

Roles and Responsibilties

Work closely with Account Teams and Sales Operations Specialists to produce bills of materials for customer specified solutions.

Complete configurations and quotes for all vendor hardware and software solutions.

Collaborate with Technical Architects to complete solutions performance analysis and sizing.

Gather Pre-Sales proposals and documentation for Project Transition process.

Complete pre-site qualification and documentation quickly and accurately.

Create baseline proposals and RFP responses.

Trains Technical Architects on opportunity and quoting process and tools.

Experience with Cisco CCW/Dell OSC/NetApp/HPE quote tools.

Qualifications

Bachelors degree in Computer Science, Engineering or equivalent.

Professional communication, presentation, analytical, and problem-solving skills.

Minimum of 2-5 years of hands on experience in a data center setting required.

Extensive knowledge of one or more of the following data center solutions: storage, networking, Compute, virtualization, data center management / automation, and security.

Resourceful

Able to work under critical conditions.

Respectful

Pleasant, courteous, and able to abide and follow guidelines set by our company’s culture

Communication

Strong interpersonal skills with excellent presentation skills

Able to communicate with all levels of resources.

Ability to influence others to achieve results

Leadership

Independent, self motivated, self starter and possess good working attitude.

Able to work well within the team and with partners.

Customer focused.

Results driven

Why AHEAD:

Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.

We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.

India Employment Benefits include:

Comprehensive health insurance coverage for employees, with options to extend coverage to dependents

Paid time off and company holidays, along with additional leave benefits as per policy

Flexible work arrangements, supporting work-life balance

Learning and development opportunities to support continuous growth and upskilling

Employee wellness initiatives and programs focused on physical and mental well-being

Retirement and statutory benefits in line with India regulations

Inclusive and people-first culture, with a strong focus on collaboration and ownership

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Apply Now

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