Vasai Maharashtra Front desk executive Jobs – 3 Open Jobs Today

Front Desk Executive
Vcare Imaging & Diagnostic Center —Kandivali East, Mumbai, Maharashtra
- ₹16,000 - ₹22,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- English
Quick apply
Front Desk Executive
Violet Infosystems Private Limited —Malad, Mumbai, Maharashtra
- ₹2,40,000 - ₹3,00,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- English
Quick apply
Any Graduate- Front desk Executive- On Conrtractual role-1 year
Bhaktivedanta Hospital & Research Institute —Mira Road, Mumbai, Maharashtra
- ₹18,000 - ₹20,000 a month
- Night shift
- Nursing
- 12th Pass
- Bachelor's degree
- Paid sick time
Quick apply
5d

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Front Desk Executive

Vcare Imaging & Diagnostic Center
Kandivali East, Mumbai, Maharashtra

Quick apply

Job details

Full-time
₹16,000 - ₹22,000 a month

Qualifications

Marathi
Microsoft Powerpoint
Microsoft Word
English
Microsoft Office
Master's degree
12th Pass
Bachelor's degree
Conversion optimisation
Organisational skills
Computer skills
Phone etiquette
Hindi
Communication skills

Full job description

Job Summary

The Receptionist is the first point of contact for patients and visitors. The role involves providing excellent customer service, managing appointments, handling patient registrations, coordinating with technicians and radiologists, maintaining accurate records, and ensuring a smooth patient experience.

Key ResponsibilitiesPatient Registration

Welcome patients and visitors professionally.
Register new patients and verify existing patient details.
Collect demographic information and update records.
Verify prescriptions and investigation requests.
Generate patient IDs and registration forms.

Appointment Management

Schedule, reschedule, and confirm appointments.
Coordinate appointments for MRI, CT, PET-CT, Ultrasound, X-ray, Mammography, CBCT, and other investigations.
Manage walk-in patients efficiently.
Minimize patient waiting time.

Billing & Payments

Generate estimates and invoices.
Collect payments through cash, UPI, cards, and online methods.
Issue receipts.
Perform end-of-day cash reconciliation.
Maintain billing accuracy.

Telephone & WhatsApp Communication

Answer incoming calls promptly and professionally.
Respond to WhatsApp enquiries.
Explain investigation preparation instructions.
Provide accurate information regarding services and timings.
Convert enquiry calls into confirmed appointments.
Follow up on missed appointments.

Patient Coordination

Guide patients through the diagnostic process.
Coordinate with technicians regarding patient readiness.
Inform patients about expected waiting times.
Arrange priority handling for emergency cases.
Assist elderly and differently abled patients.

Report Management

Inform patients when reports are ready.
Coordinate report delivery.
Email reports when applicable.
Maintain confidentiality of patient information.

Insurance & Corporate Patients

Verify insurance or corporate documents.
Coordinate with billing and TPA teams.
Ensure completion of required documentation.

Documentation

Maintain accurate patient records.
Scan and upload referral documents.
File consent forms.
Ensure compliance with record-keeping policies.

Coordination

Coordinate with radiologists, technicians, nurses, housekeeping, and administration.
Escalate patient concerns promptly.
Ensure smooth patient flow throughout the centre.

Customer Service Expectations

Maintain a courteous and empathetic attitude.
Address patient concerns professionally.
Ensure a positive patient experience.
Maintain confidentiality at all times.
Represent the centre with professionalism.

Required Skills

Excellent verbal and written communication in English, Hindi, and Marathi.
Strong interpersonal skills.
Computer proficiency.
Experience with Hospital Information Systems (HIS) or diagnostic software (e.g., Gemini) is preferred.
Knowledge of Microsoft Office.
Good telephone etiquette.
Ability to multitask in a fast-paced environment.
Strong organizational skills.
Attention to detail.

Qualifications

Graduate in any discipline (preferred).
Minimum Higher Secondary (12th Pass) with relevant experience may be considered.
Experience in hospitals, diagnostic centres, or healthcare reception is preferred.

Experience

1–3 years in a hospital or diagnostic centre preferred.
Freshers with excellent communication skills may also apply.

Working Hours

Rotational shifts as per centre requirements.
Weekly off as per roster.

Performance Indicators (KPIs)

Patient satisfaction.
Registration accuracy.
Appointment conversion rate.
Billing accuracy.
Average patient waiting time.
Telephone response time.
Attendance and punctuality.
Patient feedback scores.
Coordination with clinical teams.

Preferred Attributes

Pleasant personality and professional appearance.
Positive attitude.
Ability to remain calm under pressure.
Team player.
Willingness to learn.
High ethical standards.
Patient-focused approach.

Pay: ₹16,000.00 - ₹22,000.00 per month

Work Location: In person

Quick apply

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front desk executive jobs in vasai maharashtra

Front Desk Executive

Front Desk Executive

Any Graduate- Front desk Executive- On Conrtractual role-1 year

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