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Sr Systems Administrator

Resideo -
Bengaluru, Karnataka

Apply Now

Job details

Full-time
9 days ago

Qualifications

Power BI
Azure
Incident management
Microsoft Office
Analysis skills
Bachelor's degree
Scripting
SharePoint
Communication skills
PowerShell
Active Directory

Full job description

The Systems Administrator is a critical member of the Unified Collaboration IT Team, responsible for supporting and maintaining the Office 365 environment with a focus on SharePoint and OneDrive. This position involves active collaboration with cross-functional IT teams to deliver comprehensive global support for the Resideo corporate Microsoft Office 365 tenant. The role requires strong self-motivation, advanced critical thinking, and proactive problem-solving skills directed toward optimizing end-user experiences. By partnering with network, security, and IT Service Management teams, the Systems Administrator addresses evolving business needs while ensuring cost efficiency and minimizing operational impact.

Job Duties

Proficient in Office 365, Active Directory, SharePoint, OneDrive, Teams, Exchange, and Azure
Experienced in Office 365 migration, troubleshooting, system design, and service delivery
Skilled in the installation, upgrade, configuration, testing, maintenance, and support of software within production environments
Supports the development and implementation of strategic initiatives for Office 365 products and services
Collaborates with business units to evaluate and promote adoption of new features associated with Office 365 and related technologies
Documents ongoing operations and maintain business continuity, including system topology, operating procedures, and disaster recovery protocols
Manages Office 365 infrastructure parameters and policies
Demonstrates exemplary communication skills across all organizational levels
Monitors Office 365 service health and resolves third-level service requests
Maintains expertise in Office 365 licensing administration
Supports and sustains operational functions for SharePoint and OneDrive
Demonstrates proficiency in PowerShell scripting
Ensures the security and reliability of Office 365 systems and services
Partners with stakeholders to capture, define, and document business requirements
Tracks and escalates incidents with Microsoft technical support
Analyses and reports on Office 365 app metrics
Mines data in Office 365 to identify trends and usage patterns
Coordinates resolution of customer satisfaction issues
Conducts cleanup activities in Office 365 by identifying and removing unused objects
Assists in departmental Monthly Operation Reporting through automation using Power BI
Performs incident management responsibilities
Possesses knowledge of PowerShell scripting and Power BI report creation

You must have

Minimum of five years’ experience with Office 365
5 years of experience in Exchange Online
Strong analytical and troubleshooting abilities across enterprise platforms
Exceptional interpersonal skills and the capacity to collaborate effectively with engineers and managers at all organizational levels

We Value

Ability to build trust within teams
Fosters continuous improvement and innovation by encouraging diverse perspectives
Develop effective relationships with IT staff, business units, and external vendors
Provides leadership in strategic architectural projects and initiatives

#LI-JR2

#Hybrid

Resideo Technologies has announced its intention to spin off ADI Global Distribution and establish it as a separate, publicly traded company. Under this plan, ADI will continue its role as a leading global wholesale distributor serving commercial and residential markets, while Resideo will retain its manufacturing and product-solutions business. Upon separation, both companies will operate independently to better serve their respective markets and customers. The spin-off is currently targeted for completion in the second half of 2026, subject to customary conditions.

Resideo is a $6.76 billion global manufacturer, developer, and distributor of technology-driven sensing and control solutions that help homeowners and businesses stay connected and in control of their comfort, security, energy use, and smart living. We focus on the professional channel, serving over 100,000 contractors, installers, dealers, and integrators across the HVAC, security, fire, electrical, and home comfort markets. Our products are found in more than 150 million residential and commercial spaces worldwide, with tens of millions of new devices sold annually. Trusted brands like Honeywell Home, First Alert, and Resideo power connected living for over 12.8 million customers through our Products & Solutions segment. Our ADI | Snap One segment spans 200+ stocking locations in 17 countries, offering a catalog of over 500,000 products from more than 1,000 manufacturers. With a global team of more than 14,000 employees, we offer the opportunity to make a real impact in a fast-growing, purpose-driven industry. Learn more at www.resideo.com .

At Resideo, we bring together diverse individuals to build the future of homes. Resideo is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. For more information on applicable U.S. equal employment regulations, refer to the "EEO is the Law" poster , "EEO is the Law" Supplement Poster and the Pay Transparency Nondiscrimination Provision . Resideo complies with applicable equal employment laws in all countries where we do business. For more information on how we process your information in the job application process, please refer to Recruitment Privacy Notice . If you require a reasonable accommodation to apply for a job, please use Contact Us form for assistance.

Apply Now

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