Alwal Hyderabad Telangana Senior product Jobs – 3128 Open Jobs Today

Sr Administrator (Support & Operations)
HCLTech —Hyderabad, Telangana
- Microsoft Excel
- Microsoft Access
- Azure
Senior Product Manager
The U.S. Pharmacopeia (USP) —Hyderabad, Telangana
- Full-time
- PMP
- Salesforce
- Engineering
- Paid time off
4d
Product Manager, Senior
Lyric —Hyderabad, Telangana
- Full-time
- Engineering
- Master's degree
- Bachelor's degree
Senior Technical Product Manager
Optum —Hyderabad, Telangana
- Full-time
- Azure
- Computer Science
- DevOps
- Health insurance
13d
Product Manager, Senior - JustGiving
Blackbaud —Hyderabad, Telangana
- Full-time
- Product management
- APIs
- AI
- Flexible schedule
Senior Staff Product Owner
Palo Alto Networks —Ranga Reddy District, Telangana
- Full-time
- Master's degree
- Product management
- APIs
Senior Product Owner
Hangover Studios —Madhapur, Hyderabad, Telangana
- ₹4,00,000 - ₹5,00,000 a year
- Full-time
- Azure
- DevOps
- Analysis skills
Quick apply
Senior Program Manager, Mapping Operations
Waymo —Hyderabad, Telangana
- ₹70,00,000 - ₹83,50,000 a year
- Full-time
- Management
- Master's degree
- SQL
Senior Product Manager
Optum —Hyderabad, Telangana
- Full-time
- Computer Science
- Engineering
- Master's degree
TE-1444 - Senior Product Manager
Softobiz Technologies —Hyderabad, Telangana
- Full-time
- Master's degree
- Bachelor's degree
- Product management
Senior Product Manager
Microsoft —Hyderabad, Telangana
- Full-time
- Windows
- Databases
- Bachelor's degree
Senior Product Manager, Ongoing Monitoring
Careers at Tide —Hyderabad, Telangana
- Machine learning
- Product management
- AI
- Health insurance
- Paid time off
Quick apply
Senior Product Manager – Behavioral Analytics
Experian —Hyderabad, Telangana
- Full-time
- Product management
- AI
- Analytics
- Health insurance
- Paid time off
Quick apply
11d
Senior Product Manager - SaaS Applications Protection & Cyber Recovery
Commvault —Hyderabad, Telangana
- Email
- Azure
- Salesforce
- AWS
Product Manager, Senior A
Blackbaud —Hyderabad, Telangana
- Full-time
- Salesforce
- Microsoft Office
- Product management
4d
Senior Product Manager - Mobile Apps
WSA APAC —Hyderabad, Telangana
- Hybrid work
- Computer Science
- Engineering
- Master's degree
Quick apply
General Manager
SUNLITE Food Products Pvt Ltd —Jeedimetla, Hyderabad, Telangana
- ₹50,000 - ₹70,000 a month
- Full-time
- Master's degree
- Bachelor's degree
- In-person
Quick apply
Senior Product Manager, Cloud
Pegasystems —Hyderabad, Telangana
- AWS
- Product management
- Agile
Senior Fraud Investigator - India
Ascensus —Hyderabad, Telangana
- Online application
- Analysis skills
- Bachelor's degree
- Financial services
1d
Senior Product Manager, RBS Organization Excellence
ADCI - Tamil Nadu —Hyderabad, Telangana
- Full-time
- Computer Science
- Engineering
- Finance

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Sr Administrator (Support & Operations)

HCLTech -
Hyderabad, Telangana

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Job details

Qualifications

Microsoft Excel
Microsoft Access
Azure
SQL

Full job description

Hyderabad, Telangana
Job Summary
Conducts quality (soft skill & Language) review of telephone representatives' performance within functionally specific units to ensure quality service goals and standards are met and/or identify areas where improvement can be achieved.
Audits representatives' inbound and outbound phone calls and/or correspondence, observing tangibles and intangibles of customer experience.
Testing tickets and process compliant to policies and procedures
Participate in process reviews to inform the resolution of defects.
Coordinates with department Team Leaders and Managers to ensure appropriate number of audits is performed for each phone representative and to ensure representatives' availability during audit periods.
Take responsibility for providing and maintaining internal process metrics and tracking key deliverables
Evaluates and records the quality and performance during each call.
Summarizes findings and recommendations and forwards to supervisor to use in performance assessments and promotional decisions.
Provides feedback on uniform application of guidelines and procedures.
Provides critical data used to generate weekly or monthly reports on the performance of phone, chat or email representatives. Identifies adverse performance trends and patterns.
Provides input and assists with the development of additional training or policy and procedure changes that may be required to enhance service productivity.
Provides coaching, advice and guidance based on audit findings, and delivers performance feedback to associates as outlined in business unit's policies and procedures.
Mentors newly hired representatives to ensure a smooth transition from learning environment to daily production environment and may participate in providing formal training.
Participates in meetings and presentations or other designated special projects as assigned by department management. Maintains a comprehensive working knowledge of polices, procedure, and benefits across all product lines.
Develops job aides and other tools to assist representatives in improving overall quality of interactions.
Other duties as assigned by Management.
Key Responsibilities
Should possess skills to turn data into information, information into insight and insight into business decisions.
Should have knowledge to identify business trends utilizing real data to optimize statistical efficiency and quality.
Should be able to conduct full lifecycle analysis to include requirements, activities, and design.
Should have knowledge to develop analysis and reporting capabilities.
Experience in creating database on MS Excel, MS Access, SQL
Should have knowledge on MS Azure Cloud Data factory, Blob, or any other tool for storing large quantities of data.
Should know how to administer containers in MS Azure.
Should be able to deploy and schedule pipeline.
Experience in storing data, creating reports, analyzing reports, creating custom reporting pivots, charts and sharing findings with various departments, project stakeholders and management.
Identify, Analyze and Interpret trends or patterns in complex data sets.
Work with management to prioritize business and information needs.
Design Executive Reports for CXOs, EVPs and/or any other Executives
Design, create, alter, validate, and maintain Data Solutions, to meet business needs.
Compile analysis reports that are delivered to client and then follow-up on all results.
Determine and document project requirements for business processes and abide by those requirements for future projects’ reporting.
Interpreting data, analyzing results using statistical techniques and providing ongoing reports
Acquiring data from primary or secondary data sources and maintaining databases. Database may be any tool like MS Excel, MS Access, or Business Objects, etc.
Knowledge on MS Power Automate
Should be able to create automated workflows between apps and services to synchronize files, get notifications, collect data and more.
Should possess knowledge on building apps using MS Power Apps

Good to know how to write code to extend business app creation and customization using MS Power Apps

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Refine Your Search

senior product jobs in alwal hyderabad telangana

Sr Administrator (Support & Operations)

Senior Product Manager

Product Manager, Senior

Senior Technical Product Manager

Product Manager, Senior - JustGiving

Senior Staff Product Owner

Senior Product Owner

Senior Program Manager, Mapping Operations

Senior Product Manager

TE-1444 - Senior Product Manager

Senior Product Manager

Senior Product Manager, Ongoing Monitoring

Senior Product Manager – Behavioral Analytics

Senior Product Manager - SaaS Applications Protection & Cyber Recovery

Product Manager, Senior A

Senior Product Manager - Mobile Apps

General Manager

Senior Product Manager, Cloud

Senior Fraud Investigator - India

Senior Product Manager, RBS Organization Excellence

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