Andheri West Mumbai Maharashtra Social services manager Jobs – 558 Open Jobs Today

Operations Manager - Global Hospitality Services - Vice President
Citi —Mumbai, Maharashtra
- Full-time
- Hospitality
- Management
- Microsoft Office
Collections Manager - Hitachi Payment Services Pvt. Ltd.
Hitachi Rail —Mumbai, Maharashtra
- Full-time
- Microsoft Excel
- Finance
- Master's degree
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Manager, Advisory Services, South Asia
Women's World Banking —Mumbai, Maharashtra
- Full-time
- Remote
- Master's degree
- Project management
- Travel
- Paid time off
- Work from home
Collections Manager - Hitachi Payment Services Pvt. Ltd.
Hitachi —Mumbai, Maharashtra
- Full-time
- Microsoft Excel
- Finance
- Master's degree
2d
Client Services Manager
Cielo —Mumbai, Maharashtra
- Full-time
- Hybrid work
- Microsoft Office
- Bachelor's degree
- Team management
Quick apply
Manager, People & Culture ( HRBP)
BCD Travel —Mumbai, Maharashtra
- Full-time
- English
- Analysis skills
- Human resources
Consultant - HRBP ( On Contract )
Nium —Mumbai, Maharashtra
- Full-time
- Project management
- Presentation skills
- Human resources
Learning and Development Manager
SOFITEL —Mumbai, Maharashtra
- Full-time
- Master's degree
- Bachelor's degree
- Training & development
Quick apply
14d
Fixed Assets Assistant Manager - Hitachi Payment Services Pvt. Ltd.
Hitachi —Mumbai, Maharashtra
- Full-time
- Oracle
- Master's degree
- Analysis skills
2d
Senior Treasury Manager - Hitachi Payment Services Pvt. Ltd.
Hitachi —Mumbai, Maharashtra
- Full-time
- Master's degree
- Analysis skills
- Accounting
2d
Manager/AVP- Risk and Governance
BNP Paribas —Mumbai, Maharashtra
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- English
Senior Treasury Manager - Hitachi Payment Services Pvt. Ltd.
Hitachi Rail —Mumbai, Maharashtra
- Full-time
- Master's degree
- Analysis skills
- Accounting
2d
Senior Consultant - People
Sattva —Mumbai, Maharashtra
- Full-time
- Microsoft Office
- Master's degree
- Analysis skills
Assistant Manager/Manager - Creative Services
SALT Worldwide —Malad, Mumbai, Maharashtra
- Bachelor's degree
- Communication skills
Social Media Manager
Bigul —Mumbai, Maharashtra
- Full-time
- Marketing
- Social media management
- Project management
Fixed Assets Assistant Manager - Hitachi Payment Services Pvt. Ltd.
Hitachi Rail —Mumbai, Maharashtra
- Full-time
- Oracle
- Master's degree
- Analysis skills
2d
Senior Talent Acquisition Specialist (Global)
Allied Digital —Mumbai, Maharashtra
- Email
- Analysis skills
- Bachelor's degree
- Recruiting
Marketing and Social Media Manager
Educurve India Pvt. Ltd. —Mumbai District, Maharashtra
- ₹35,000 - ₹50,000 a month
- Full-time
- Sales
- Marketing
- Public speaking
Quick apply
CLIENT SERVICING MANAGER EVENTS
EROS Inc. —Andheri, Mumbai, Maharashtra
- ₹75,000 - ₹85,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Flexible schedule
Quick apply
Relationship Manager - NR SKY
Standard Chartered —Mumbai, Maharashtra
- Customer service
- Master's degree
- Bachelor's degree
- Health insurance
- Paid sick time

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Operations Manager - Global Hospitality Services - Vice President

Citi -
Mumbai, Maharashtra

Apply Now

Job details

Full-time

Qualifications

Hospitality
Management
Vendor management
Microsoft Office
Administrative experience
Project management
Bachelor's degree
Hospitality Management
Relationship management
Budgeting
Event marketing
Diploma
Communication skills

Full job description

Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of approximately 219,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

The Operations Manager – India, Global Hospitality Services (Vice President) is a senior-level professional with full leadership responsibilities for leading and managing the Global Hospitality Services (GHS) operations across Citi's India portfolio.

Global Hospitality Services (GHS) is a key component of Citi's broader Colleague and Client Services (CCS) division. CCS delivers a broad array of core products across all regions, alongside a significant number of services tailored to local situations, supporting all Citi's business lines. As part of its comprehensive offerings, CCS provides a wide range of support services to the firm, including GHS, Global Event Marketing, Aviation, Client Entertainment and Wellness, Residential Leadership & Training Centers, and operational support to senior global management. Regional GHS products include Executive and Colleague Dining, Conferencing, Reception, Fitness Centers & Wellness programs, Wealth Hubs, Vending/Pantry and operational support to senior global management.

The scope and scale of operations in India has broadened substantially in recent years due to organic growth and complexity has been further increased by the recent integration of various portfolios within the country.

The role will require a high degree of flexibility due to its dynamic nature. It may incur travel across the country and possibly around the region, for the purpose of implementing service and process change initiatives. This may be required on a short notice basis. The role requires an experienced, clear thinking, innovative and self-motivated organized individual, who can deliver cost effective and high-quality solutions with accountability in a very demanding and constantly changing environment. The ability to multitask and support remote teams and or functions is crucial to the role's success.

Job Purpose:

To provide operational and strategic support to ensure efficient operations of Global Hospitality Services (GHS) across India ensuring service excellence, operational governance and alignment with Citi’s global standards. Supporting Regional Head through a variety of tasks including vendor management, people management, Subject Matter Expert for the regional team, uplifting operations standards and alignment, stakeholder relations, governance and compliance, and project management etc.

Responsible presenting GHS product knowledge to leverage best support from suppliers and Citi representatives. Familiar with a variety of the field's concepts, practices and procedures. Ability to communicate effectively to ensure all duties are completed accurately and delivered in high quality and in a timely manner. Rely on experience and judgment to plan and accomplish goals and a wide degree of creativity and latitude is expected.

Act as the primary liaison between India GHS operations, Asia leadership and local Senior Stakeholders to deliver a best-in-class colleague and client experience.

Key Responsibilities:

Manage operations excellence and vendor management in diverse culture in India, e.g. BAU, performance, issue management, corporate social responsibilities etc.
Stakeholder relations
People management
Regional subject matter expert to uplift operations standards and alignment
Project management, sustainability initiatives, CoB etc.
Drive continuous service improvement, operational compliance & global service standards for India GHS products
Accountable and manage operational budgets, & other financial/contractual vendor agreements and identify efficiency opportunities where applicable
Statistical reporting including data management, governance controls and metrics reporting ensuring integrity of systems and managing any subsequent administration and minimizing risk
Manage reporting/analysis of the regional restricted commodity to ensure consistent governance controls is in place with no deviations to policy and to mitigate risk
Co-ordinate all Compliance guidelines to implement changes as and when needed
Handle sensitive information in a confidential manner, an NDA will be required
Manages & monitors vendor’s performance against vendor service evaluation system (KPIs)
In partnership with the vendor & RES develops plan for ongoing Foodservice area evaluation; maintenance & replacement of Foodservice facilities & equipment including priorities, budgets & timelines

Knowledge/Experience:

Operations and management experience in related or similar areas (i.e. executive and food & beverage services)
Experience in third party vendor management is ideal, but are not a pre-requisite
Experience of client liaison or relationship management or teamwork
Fundamental understanding of controls and associate processes
Experience managing multi-site, multi-service operations in a corporate environment

Skills: (technical skills)

Essential

Excellent interpersonal skills, confidence and judgement
Excellent verbal and written communication abilities
Flexible and responsive manner and ability to prioritize
Structured and organized approach
Strong leadership and influencing skills

Desirable

Administrative literacy
Project literacy
Project management and change implementation expertise

Qualifications:

University degree graduate with hospitality or related major.
Minimum 10 years of related working experience, demonstrating strong operational expertise and relevant skills.
While a higher education background is generally expected, exceptional candidates with extensive practical experience and demonstrated operational proficiency will also be considered.
Additional vocational qualifications, Diplomas or industry equivalent or awards are welcomed, but not a pre-requisite.
Proficient in MS Office.

Competencies

Resilience, adaptability and the ability to remain focused in a highly demanding and fast-moving environment
Ability to analyze complex, ill-defined problems and to escalate the issues to the managers
Ability to achieve results through good time management and teamwork
Comfortable operating in ambiguous and complex circumstances
Good written and verbal communication skills
Attention to detail and problem-solving skills
Strong organizational and planning skills

Job Family Group:

Corporate Services

Job Family:

General Services

Time Type:

Full time

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

Apply Now

Refine Your Search

social services manager jobs in andheri west mumbai maharashtra

Operations Manager - Global Hospitality Services - Vice President

Collections Manager - Hitachi Payment Services Pvt. Ltd.

Manager, Advisory Services, South Asia

Collections Manager - Hitachi Payment Services Pvt. Ltd.

Client Services Manager

Manager, People & Culture ( HRBP)

Consultant - HRBP ( On Contract )

Learning and Development Manager

Fixed Assets Assistant Manager - Hitachi Payment Services Pvt. Ltd.

Senior Treasury Manager - Hitachi Payment Services Pvt. Ltd.

Manager/AVP- Risk and Governance

Senior Treasury Manager - Hitachi Payment Services Pvt. Ltd.

Senior Consultant - People

Assistant Manager/Manager - Creative Services

Social Media Manager

Fixed Assets Assistant Manager - Hitachi Payment Services Pvt. Ltd.

Senior Talent Acquisition Specialist (Global)

Marketing and Social Media Manager

CLIENT SERVICING MANAGER EVENTS

Relationship Manager - NR SKY

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