Auto Nagar Vijayawada Andhra Pradesh Tele calling executive Jobs – 3 Open Jobs Today

Tele Calling Executive
SRI ANU HOSPITALS PVT LTD —Suryaraopeta, Vijayawada, Andhra Pradesh
- From ₹16,000 a month
- Full-time
- Customer service
- Computer literacy
- English
Quick apply
Tele Caller Executive
CASA TVS —Vijayawada, Andhra Pradesh
- ₹10,000 - ₹12,000 a month
- Full-time
- Sales
- Customer service
- Bachelor's degree
- Cell phone reimbursement
Quick apply
Tele Caller Executive
Shiv Jyoti scaffolding pvt Ltd —Tadepalle, Vijayawada, Andhra Pradesh
- ₹15,000 - ₹20,000 a month
- Full-time
- English
- Bachelor's degree
- Computer skills
- Health insurance
- Cell phone reimbursement
Quick apply

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Tele Calling Executive
SRI ANU HOSPITALS PVT LTD —Suryaraopeta, Vijayawada, Andhra Pradesh
*Prior experience:* Experience in a telecalling, call center, or customer service role, preferably within the healthcare or hospital industry, is often…
From ₹16,000 a month
Quick apply
Tele caller (Hindi, English, Telugu)
Fugen Webtech —Auto Nagar, Vijayawada, Andhra Pradesh
*Feedback Loop:* Provide insights from customer interactions to help improve our marketing and sales strategies. Employment Type:* Full Time WFO.
₹12,000 - ₹18,000 a month
Quick apply

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Tele Calling Executive

SRI ANU HOSPITALS PVT LTD -
Suryaraopeta, Vijayawada, Andhra Pradesh

Quick apply

Job details

Permanent | Full-time
From ₹16,000 a month

Benefits

Provident Fund

Qualifications

Customer service
Call centre
Computer literacy
English
12th Pass
Data entry
Relationship management
Hindi
Communication skills

Full job description

Key responsibilities

Inbound and outbound calls: Manage a large volume of calls to and from patients and potential customers.
Appointment management: Schedule, reschedule, and confirm patient appointments using the hospital's system. Some telecallers may manually remind patients of appointments if the automated system fails.
Patient information: Provide accurate information regarding hospital services, procedures, packages, and health check-ups.
Customer service: Address patient inquiries, resolve issues, and handle complaints with a patient and empathetic approach.
Records management: Accurately record patient interactions, update patient details, and maintain an organized database of customer information.
Follow-ups: Conduct follow-up calls with patients to confirm appointments, check on their health progress, or address any unresolved issues.
Coordination: Collaborate with different hospital departments and medical staff to ensure a smooth flow of patient care and address complex needs.
Confidentiality: Maintain the confidentiality of all patient information and comply with healthcare privacy regulations like HIPAA.

Qualifications and skills

Educational background: A high school diploma or equivalent is often required. Additional education or certifications in healthcare, administration, or customer service can be a plus.
Prior experience: Experience in a telecalling, call center, or customer service role, preferably within the healthcare or hospital industry, is often preferred.
Communication: Excellent verbal and written communication skills are essential for clear and professional interaction with patients.
Interpersonal skills: The role requires strong interpersonal skills, a professional attitude, and the ability to listen actively and empathetically to patients' concerns.
Computer literacy: Proficiency in basic computer applications and experience with Customer Relationship Management (CRM) software or hospital information systems are necessary for data entry and record-keeping.
Problem-solving: The ability to resolve customer concerns and handle pressure calmly is an important skill for this role.
Multitasking: Telecallers must be able to handle a high volume of calls efficiently while performing other administrative tasks.

Job Types: Full-time, Permanent

Pay: From ₹16,000.00 per month

Benefits:

Provident Fund

Language:

Hindi (Preferred)
English (Preferred)

Work Location: In person

Quick apply

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