B J B Nagar Bhubaneswar Odisha Desktop support technician Jobs – 3 Open Jobs Today

ERP Manual Tester & Technical Support Executive
NEKSS Private Limited —Bhubaneswar, Odisha
- ₹15,000 - ₹25,000 a month
- Full-time
- ERP systems
- English
- Bachelor's degree
- Paid time off
- Flexible schedule
Quick apply
Computer Hardware Technician
odisha computer AND communication —Bhubaneswar, Odisha
- From ₹10,500 a month
- Full-time
- Software troubleshooting
- Windows
- Bachelor's degree
Quick apply
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Technical Services Engineer, Hangar Support (6-month contract)
Hong Kong Aircraft Engineering Company —Airport, Bhubaneswar, Odisha
- AutoCAD
- English
- Project management

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ERP Manual Tester & Technical Support Executive

NEKSS Private Limited
Bhubaneswar, Odisha

Quick apply

Job details

Full-time
₹15,000 - ₹25,000 a month

Benefits

Paid time off
Flexible schedule

Qualifications

ERP systems
Odia
English
Technical support
Bachelor's degree
APIs
Software testing
Test cases
Hindi
SDLC

Full job description

Job Purpose

To ensure the quality, reliability, and smooth operation of the ERP application by performing manual testing, providing technical support to end users, resolving application issues, and supporting day-to-day business operations during both day and night shifts.

Key Responsibilities

A. Manual Testing

· Prepare and execute test cases based on business requirements.

· Perform functional, integration, regression, smoke, and user acceptance testing (UAT).

· Identify, reproduce, document, and track defects using the defect management system.

· Verify bug fixes and perform regression testing before production deployment.

· Validate reports, workflows, permissions, and business processes.

· Prepare test scenarios, test data, and testing documentation.

· Coordinate with developers and business users to clarify requirements.

· Ensure ERP modules meet quality standards before release.

· Maintain testing records and release sign-off documentation.

B. ERP Technical Support

· Provide Level-1 and Level-2 support for ERP users.

· Resolve application, login, printer, and configuration issues.

· Create user accounts, assign roles, and manage access permissions.

· Troubleshoot ERP-related issues and escalate complex cases when required.

· Assist users during ERP implementation, upgrades, and production releases.

· Support departments in resolving day-to-day ERP operational issues.

· Monitor ticket resolution within SLA timelines.

· Coordinate with the development team for bug fixes and enhancements.

· Maintain issue logs, knowledge base articles, and support documentation.

Shift Responsibilities

Day Shift

· Provide onsite ERP user support.

· Execute testing for new features and enhancements.

· Validate reported issues before escalation.

· Conduct user training and assist during UAT.

· Coordinate with business departments and developers.

· Monitor application performance and support production users.

· Prepare daily status reports.

Night Shift

· Provide production support for critical ERP operations.

· Monitor application availability and business transactions.

· Verify scheduled jobs, integrations, backups, and interfaces.

· Support emergency incidents and high-priority issues.

· Validate fixes deployed during maintenance windows.

· Prepare detailed shift handover reports.

· Escalate critical production issues immediately.

Required Skills

· Strong understanding of Manual Software Testing concepts.

· Experience in ERP testing and production support.

· Knowledge of SDLC, STLC, Defect Life Cycle, and UAT.

· Ability to prepare test cases and defect reports.

· Basic knowledge of data validation.

· Basic understanding of APIs and system integrations.

· Familiarity with Windows, networking, and printer troubleshooting.

· Ability to work independently in rotational shifts.

Preferred Technical Knowledge

· Healthcare ERP / Hospital Information System (HIS/HMIS) experience.

· Patient Registration, OPD/IPD, Billing, Pharmacy, Laboratory, Radiology, Store, Purchase, Finance, and HR modules.

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

Flexible schedule
Paid time off

Ability to commute/relocate:

Bhubaneswar, Odisha (Bhubaneswar): Reliably commute or planning to relocate before starting work (Preferred)

Education:

Bachelor's (Preferred)

Experience:

one: 1 year (Preferred)

Language:

Odia (Preferred)
English (Preferred)
Hindi (Preferred)

Location:

Bhubaneswar, Odisha (Bhubaneswar) (Preferred)

Shift availability:

Day Shift (Preferred)
Night Shift (Preferred)

Work Location: In person

Quick apply

Refine Your Search

desktop support technician jobs in b j b nagar bhubaneswar odisha

ERP Manual Tester & Technical Support Executive

Computer Hardware Technician

Technical Services Engineer, Hangar Support (6-month contract)

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