Bengaluru Karnataka Business advisor Jobs – 1832 Open Jobs Today

Customer Success Account Manager
Richpanel —Bengaluru, Karnataka
- ₹15,00,000 - ₹25,00,000 a year
- Full-time
- Analysis skills
- Project management
- Bachelor's degree
Quick apply
Advisor/Senior Advisor - Talent Acquisition (Early Careers - UK)
AtkinsRéalis —Bengaluru, Karnataka
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health insurance
Founding Recruiter, India
Cartesia —Bengaluru, Karnataka
- ₹30,00,000 - ₹50,00,000 a year
- Full-time
- Recruiting
- Health insurance
- Paid time off
Investment Advisor
V3 Groups —Bangalore City, Bengaluru, Karnataka
- Up to ₹80,000 a month
- Part-time
- Hybrid work
- Computer networking
- Financial services
- Communication skills
- Health insurance
- Work from home
Quick apply
4d
Customer Success Manager - Strategic Accounts
Richpanel —Bengaluru, Karnataka
- ₹15,00,000 - ₹25,00,000 a year
- Full-time
- Analysis skills
- Project management
- Bachelor's degree
Quick apply
Financial Advisor / Partner
Adithya Consultancy Services —Bangalore City, Bengaluru, Karnataka
- ₹35,000 - ₹2,00,000 a month
- Part-time
- Hybrid work
- Customer service
- English
- Business development
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Customer Success Manager - APJ (Hybrid, Bangalore)
Fortanix —Bengaluru, Karnataka
- Full-time
- Hybrid work
- Engineering
- Bachelor's degree
- Agile
- Health insurance
- Paid sick time
Quick apply
Linux Administration-L2 7+years
Jinendra infotech pvt ltd. —Bangalore City, Bengaluru, Karnataka
- ₹12,00,000 - ₹14,00,000 a year
- Full-time
- Linux
- In-person
Quick apply
Private Equity Intelligence Analyst - India
Gain —Bengaluru, Karnataka
- Full-time
- Hybrid work
- Research
- Finance
- Master's degree
13d
Human Resource Business Partner
BRIGHTCHAMPS TECH PRIVATE LIMITED —HSR Layout Sector 2, Bengaluru, Karnataka
- ₹4,50,000 - ₹6,50,000 a year
- Full-time
- Human resources
- In-person
- Communication skills
- Health insurance
Quick apply
Client Success Manager-Bengaluru ,KA
Diversified —Bengaluru, Karnataka
- Email
- Microsoft Office
- 12th Pass
- Business development
Quick apply
10d
Financial Advisor (Client Relationship)
Big Bee Consultant —Bengaluru, Karnataka
- ₹7,00,000 - ₹20,00,000 a year
- Microsoft Powerpoint
- Customer service
- Microsoft Office
People Experience Partner, APAC
Pebl —Bengaluru, Karnataka
- ₹14,00,000 - ₹18,00,000 a year
- Full-time
- Hybrid work
- Bachelor's degree
- Human resources
- Business Administration
Associate Consultant, CSR, Bangalore
Sattva —Bengaluru, Karnataka
- Microsoft Powerpoint
- Data analysis skills
- Research
Advisor - Talent Sourcing (North America)
AtkinsRéalis —Bengaluru, Karnataka
- Full-time
- Remote
- Microsoft Office
- Databases
- Recruiting
- Health insurance
Business Support Adminstrator
WSP —Bengaluru, Karnataka
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Business Analyst
PeakAlpha Investment Services Pvt. Ltd. —Bengaluru, Karnataka
- Email
- Research
- Analysis skills
- Bachelor's degree
Sales Account Manager – Managed Services
CMS IT Services Pvt. Ltd —Bangalore City, Bengaluru, Karnataka
- ₹18,00,000 - ₹20,00,000 a year
- Full-time
- Sales
- Business development
- In-person
- Health insurance
- Flexible schedule
Quick apply
Business Support Administrator
WSP —Bengaluru, Karnataka
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
HR Business Partner- Associate
Brightchamps —Bengaluru, Karnataka
- ₹5,00,000 - ₹7,00,000 a year
- Full-time
- Human resources
- Recruiting
- In-person
Quick apply

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Customer Success Account Manager

Richpanel
Bengaluru, Karnataka

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Job details

Full-time
₹15,00,000 - ₹25,00,000 a year

Qualifications

Analysis skills
Project management
Bachelor's degree
AI
Account management
Communication skills

Full job description

Quick Highlights

Role: Own end-to-end success for a portfolio of high-value customers at Richpanel, an AI-first customer service platform disrupting the $400B BPO market. Help e-commerce brands automate support, reduce costs, and deliver effortless CX at scale.
Reports to: Head of Revenue
Stage: Team of 25. Primarily based in Bangalore, India, with a few team members in the USA. Shifts: US time-zone support.
Growth: Raised seed round from Sequoia and profitable with over 2,000 US-based brands.
Location: In-office. Bangalore, India.
Compensation: INR 15 – 25 LPA, depending on experience.
Team: You'll be part of our world-class Customer Success team, working cross-functionally with Product, Sales, and Support to drive adoption and retention.
Why now: We're scaling our CS team to migrate our customer base onto Richpanel AI, deepen relationships, and ensure long-term retention.

About the Role

As a Customer Success Manager at Richpanel, your primary mandate is expansion, growing revenue within your portfolio by deepening AI adoption, . You'll own a portfolio of high-value accounts and act as a trusted advisor to CX and e-commerce leaders, connecting business goals to AI-driven automation outcomes.

You'll manage customers end-to-end from onboarding to renewal while executing our AI Migration Playbook and helping it evolve. If you love growing accounts, solving business problems, demoing AI live, and turning adoption into executive-level impact, this is the role for you.

Responsibilities

Drive AI expansion across your portfolio identify upsell, cross-sell, and plan-upgrade opportunities, and convert them into signed deals.
Own a portfolio of customer accounts, driving AI adoption, renewals, and growth. Maintain <5% quarterly churn across your portfolio.
Build and nurture executive relationships with CX leaders, positioning yourself as a trusted partner.
Run QBRs/MBRs tying Richpanel AI adoption to ROI, CX metrics, and business outcomes.
Identify risks early and execute structured mitigation plans.
Lead onboarding for new customers, ensuring AI automation and workflows go live on time.
Act as a technical first responder for Level 1 issues, demonstrating deep product knowledge.
Collaborate cross-functionally with Product, Sales, and Support to align account strategy.
Execute and contribute to the AI Migration Playbook, renewal forecasting, and success frameworks.
Represent the voice of the customer, influencing product roadmap and integrations.

Outcomes

Drive portfolio expansion. Grow account value through AI Agents upsells and plan upgrades measured by NRR and ACV delta per account.
Retain 85% GRR annually. Focus on protecting existing revenue and proactively reducing churn and downgrades.
Maintain 80% coverage of your customer portfolio. Stay actively engaged with 80%+ of accounts every month (business reviews, adoption touchpoints, etc.).
Reduce Surprise Churn to 20%. Develop early warning signals and proactive intervention strategies.

What Success Looks Like

Consistent expansion across your accounts upsells, cross-sells, and plan upgrades that grow ACV quarter over quarter.
Strong GRR & NRR across your accounts, with consistent renewals.
High AI automation adoption (50–70% per account) and measurable improvements in CSAT, resolution time, and cost savings.
Recognized internally as an escalation point and AI workflow expert.
Built turnaround plans to successfully prevent churn.
Recognized by customer leadership as a trusted advisor.

Requirements

3+ years of experience in Customer Success or Account Management in SaaS.
Proven track record of owning renewals, onboarding, adoption, and expansions.
Experience conducting QBRs/MBRs with senior executives, tying product adoption to ROI.
Strong problem-solving skills able to map workflows, identify churn risks, and design automation strategies.
Comfort working with AI products and demoing them live to customers.
Excellent communication and storytelling abilities.
Hands-on approach able to execute playbooks and contribute to evolving them.
SaaS experience required; e-commerce or CX automation experience preferred.
B.Tech degree or equivalent.
Strong technical aptitude, project management, and analytical skills..

Benefits

What We Offer

Competitive salary and performance-based bonuses
Opportunity to work with cutting-edge AI technology
Modern, chic office space in a vibrant neighbourhood
Quarterly team outings and off-sites
Chance to make a meaningful impact in a rapidly growing startup

‍

Important Notes

This is an in-office position based in Bangalore, India.
The role requires night shifts to align with US customer hours.
Our culture prioritizes results and ownership except autonomy and responsibility.

Quick apply

Refine Your Search

business advisor jobs in bengaluru karnataka

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