Bengaluru Karnataka Customer support specialist fintech Jobs – 21 Open Jobs Today

Risk Management Specialist Bengaluru, Karnataka
Greenlight Financial Technology —Bengaluru, Karnataka
- Overnight shift
- Hybrid work
- Analysis skills
- Bachelor's degree
- AI
Customer Enablement Specialist, Academy & LMS
Level AI —Bengaluru, Karnataka
- Full-time
- Hybrid work
- AI
- Editing
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Outsource Bigdata —Bengaluru, Karnataka
- Full-time
- Remote
- Microsoft Excel
- ERP systems
- Bachelor's degree
Customer Support Executive (Chat and Email Specialist)
CONNECT AND HEAL PRIMARY CARE PRIVATE LIMITED —HSR Layout, Bengaluru, Karnataka
- Up to ₹5,00,000 a year
- Full-time
- Salesforce
- English
- Typing
- Health insurance
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Technical Onboarding Specialist
NASDAQ —Bengaluru, Karnataka
- Full-time
- Engineering
- English
- Linux
Senior Specialist – GP CoE (S2C Operations)
London Stock Exchange Group —Bengaluru, Karnataka
- Full-time
- Microsoft Powerpoint
- Oracle
- Microsoft Outlook
- Health insurance
Talent Acquisition Specialist
Zolve —Bengaluru, Karnataka
- Full-time
- Master's degree
- Business development
- Recruiting
Customer Support Specialist
MoneyView —Kudlu Gate Hosur Road, Karnataka
- ₹25,000 - ₹40,000 a month
- Full-time
- CRM software
- English
- Computer skills
Quick apply
1d
Customer Success Specialist
SIMPLY VYAPAR APPS PRIVATE LIMITED —Bengaluru, Karnataka
- English
- Bachelor's degree
- Accounting
Quick apply
Senior Business Analyst IND
OSB Group —Bengaluru, Karnataka
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
7d
SEO Manager (AI Search & Organic Growth)
Briskon —Bengaluru, Karnataka
- Full-time
- Microsoft Excel
- Computer Science
- Marketing
Recruiter - Non Tech
Zillow.com —Bengaluru, Karnataka
- Full-time
- English
- Recruiting
- AI
Solutions Architect, FSI Fintech
AWS India - Karnataka —Bengaluru, Karnataka
- Full-time
- AWS
- Software development
- AI
ServiceNow Engineer
IG Group —Bengaluru, Karnataka
- Full-time
- Software troubleshooting
- SQL
- Project management
Inside Sales Representative
Moneyview Pvt. Ltd. —Kudlu Gate Hosur Road, Karnataka
- ₹3,00,000 - ₹4,50,000 a year
- Full-time
- Sales
- In-person
- Communication skills
Quick apply
Lead-SEO
Zolve —Bengaluru, Karnataka
- Full-time
- Computer Science
- Marketing
- Master's degree
Sr. Software Engineer
6sense —Bengaluru, Karnataka
- Email
- System design
- SQL
- APIs
- Health insurance
- Paid time off
Quick apply
Head of Legal
Revolut —Bengaluru, Karnataka
- Full-time
- Communication skills
- Banking
Marketing Associate
Glomopay —Bengaluru, Karnataka
- Full-time
- Hybrid work
7d
AI Creative Lead
PhonePe —Bengaluru, Karnataka
- Full-time
- Public speaking
- APIs
- AI
- Health insurance

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Risk Management Specialist Bengaluru, Karnataka

Greenlight Financial Technology -
Bengaluru, Karnataka

Apply Now

Job details

Full-time

Qualifications

Analysis skills
Bachelor's degree
Fraud prevention and detection
AI
Communication skills
Banking

Full job description

Greenlight is the leading family fintech company on a mission to help parents raise financially smart kids. We proudly serve more than 6 million parents and kids with our award-winning banking app for families. With Greenlight, parents can automate allowance, manage chores, set flexible spend controls, and invest for their family’s future. Kids and teens learn to earn, save, spend wisely, and invest.

At Greenlight, we believe every child should have the opportunity to become financially healthy and happy. It’s no small task, and that’s why we leap out of bed every morning to come to work. Because creating a better, brighter future for the next generation depends on it.

What you will be doing:

Perform detailed analysis of high-risk add funds, purchases, and money movement via real-time queues, resolving Fraud Alerts promptly to mitigate potential revenue losses and customer harm resolving Fraud Alerts promptly to mitigate potential revenue losses and customer harm.
Support customer inquiries escalated from Customer Service Representatives
Maintain performance standards to ensure efficiencies and accurate decision-making.
Determine existing fraud trends by analysing accounts and transaction patterns, and share feedback on observations. Recommend best practices based on changing patterns and trends.
Identify fraud rules and system improvements to mitigate loss and increase department efficiency while ensuring a positive customer experience.
Respond to banking partner inquiries regarding suspicious card activity as needed, and interact with external customers to validate information for KYC processes and transaction validation. Participate in special projects as required.
Determine existing fraud trends by analyzing accounts and transaction patterns, and share feedback on observations. Recommend best practices based on changing patterns and trends.
Identify fraud rules and system improvements to mitigate loss and increase department efficiency while ensuring a positive customer experience.
Respond to banking partner inquiries regarding suspicious card activity as needed, and interact with external customers to validate information for KYC processes and transaction validation. Participate in special projects as required.

What you should bring:

2+ years experience in risk review, backed by strong knowledge of back-end systems and Risk Assessment 2+ years experience in risk review, backed by strong knowledge of back-end systems and Risk Assessment Methodologies
Based in Bangalore, available for immediate joining in overnight shift, and flexible for a hybrid work model, with a with a well-equipped WFH setup
Demonstrated analytical skills, adaptability, and ability to work independently or as part of a team
Excellent written, verbal, and interpersonal communication skills, along with a proactive approach to learning and development
Proficient in Google apps, fraud solutions providers, with a Bachelor's degree or equivalent work experience.

Shift Timings:

Tuesday - Saturday: 11:30pm - 8:30am OR
Wednesday - Saturday: 9:30pm - 8:30am

Who we are:

It takes a special team to aim for a never-been-done-before mission like ours. We’re looking for people who love working together because they know it makes us stronger, people who look to others and ask, “How can I help?” and then “How can we make this even better?” If you’re ready to roll up your sleeves and help create a world where every child grows up to be happy and healthy in money and life, apply to join our team.

Greenlight is an equal opportunity employer and will not discriminate against any employee or applicant based on age, race, color, national origin, gender, gender identity or expression, sexual orientation, religion, physical or mental disability, medical condition (including pregnancy, childbirth, or a medical condition related to pregnancy or childbirth), genetic information, marital status, veteran status, or any other characteristic protected by federal, state or local law.

Greenlight is committed to an inclusive work environment and interview experience. If you require reasonable accommodations to participate in our hiring process, please reach out to your recruiter directly or email [email protected].

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Apply Now

Refine Your Search

customer support specialist fintech jobs in bengaluru karnataka

Risk Management Specialist Bengaluru, Karnataka

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