Chennai Tamil Nadu Patient counselor Jobs – 13 Open Jobs Today

Patient Counselor
A4 Fertility and Maternity Centre —Chennai, Tamil Nadu
- ₹20,000 - ₹35,000 a month
- Weekend availability
- English
- Microsoft Office
- Bachelor's degree
- Health insurance
- Cell phone reimbursement
Quick apply
Campus Registration Executive
LeadSense Media India Pvt Ltd —Anna Salai, Chennai, Tamil Nadu
- ₹17,500 - ₹35,000 a month
- Full-time
- Microsoft Excel
- Customer service
- Master's degree
Quick apply
3d
Patient Counselor
ARC International Fertility & Research Centre —Egmore, Chennai, Tamil Nadu
- From ₹17,000 a month
- Full-time
- Administrative experience
- Patient care
- In-person
Quick apply
MPhil - Clinical Psychologist - Kauvery Hospitals - Alwarpet
Sri Kauvery Medical Care (India) Pvt Ltd —Alwarpet, Chennai, Tamil Nadu
- ₹45,000 - ₹60,000 a month
- Full-time
- English
- Microsoft Office
- Master's degree
- Health insurance
Quick apply
4d
Patient Counselor (Dietitian)
QMS Allied Services —Chennai, Tamil Nadu
- ₹18,000 - ₹25,000 a month
- Full-time
- Bachelor's degree
Quick apply
Customer Care Executive
Cadd Centre —Anna Nagar, Chennai, Tamil Nadu
- ₹18,000 - ₹30,000 a month
- Full-time
- CAD
- Customer service
- English
Quick apply
Customer Support Associate /Sales Executive
Cadd Centre —Velachery, Chennai, Tamil Nadu
- ₹15,000 - ₹30,000 a month
- Full-time
- CAD
- Customer service
- English
Quick apply
Online counselors - 1
Medindia —Chennai, Tamil Nadu
- Software development
Customer Care Executive / Sales Executive
Cadd Centre —Anna Nagar, Chennai, Tamil Nadu
- ₹15,000 - ₹30,000 a month
- Full-time
- CAD
- Customer service
- English
Quick apply
Admissions Counselor
Vidhu Academy —Porur, Chennai, Tamil Nadu
- ₹10,011.74 - ₹20,000.00 a month
- Full-time
- Microsoft Excel
- English
- Microsoft Office
Quick apply

More jobs to discover

Find similar jobs that you might be interested in.

Campus Registration Executive
LeadSense Media India Pvt Ltd —Anna Salai, Chennai, Tamil Nadu
0–3 years of experience in student support, admissions operations, campus coordination, front office, customer service, or a similar role preferred.
₹17,500 - ₹35,000 a month
Quick apply
3d
Walk in International voice Night Shift
Omega —Chennai, Tamil Nadu
Interested candidates are invited to walk in directly to the venue on the scheduled dates and times. Educational Qualification: Any UG / PG degree with…
₹18,000 a month
Quick apply

I want to receive the latest job alerts for patient counselor in chennai tamil nadu

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

patient counselor jobs near chennai tamil nadu

Counselor jobs in Chennai, Tamil Nadu

Dietitian jobs in Chennai, Tamil Nadu

Admission Counselor jobs in Makarpura, Vadodara, Gujarat

Visa Counselor jobs in Ludhiana, Punjab

Admission Counselor jobs in Pimpri Chinchwad, Maharashtra

Work From Home, Academic Counselor jobs in Bengaluru, Karnataka

Admission Counselor jobs in Tamil Nadu

School, College Counselor jobs in Atladara, Vadodara, Gujarat

Admission Counselor jobs in Nayapalli, Bhubaneswar, Orissa

School Counselor jobs in Coimbatore Central, Coimbatore, Tamil Nadu

Counselor Work From Home jobs in Delhi, Delhi

University Counselor jobs in Gurugram, Haryana

School Counselor jobs in Surat, Gujarat

School Counselor jobs in Kolkata, West Bengal

Counselor jobs in Bathinda, Punjab

Counselor, Teacher jobs in Varanasi, Uttar Pradesh

Health,medical Social Worker, Counselor jobs in Lucknow, Uttar Pradesh

Counselor jobs in Ludhiana, Punjab

Sales Executive jobs in Moshi, Pune, Maharashtra

Sales Executive jobs in Jhandewalan, Delhi, Delhi

Patient Counselor

A4 Fertility and Maternity Centre
Chennai, Tamil Nadu

Quick apply

Job details

Permanent | Full-time
₹20,000 - ₹35,000 a month

Benefits

Provident Fund
Leave encashment
Health insurance
Cell phone reimbursement
Flexible schedule
Food provided
Paid sick time

Qualifications

English
Information Systems
Microsoft Office
Tamil
Bachelor's degree
Customer relationship management
Conversion optimisation
Relationship management
Communication skills
Negotiation

Full job description

Job Description – Patient Counsellor

Patient Counsellor

Department:-

Patient Counselling / Operations

Location:-

Tambaram, Chennai

Reporting To

Centre Head / Operations Head

Position Summary:-

The Patient Counsellor is responsible for guiding and supporting patients throughout their treatment journey. The role involves counselling patients and their families on treatment plans, procedures, financial estimates, and hospital services while ensuring an exceptional patient experience. The Patient Counsellor will work closely with doctors, nursing staff, and operations teams to improve patient satisfaction and treatment conversions.

Key Responsibilities:-

Patient Counselling:

Counsel patients and their attendants regarding treatment plans, procedures, and hospital services.
Explain treatment packages, estimated costs, payment options, and insurance processes (where applicable).
Address patient concerns with empathy and professionalism.
Build trust and maintain strong relationships with patients throughout their treatment journey.

Patient Coordination:

Coordinate appointments, admissions, investigations, and follow-up consultations.
Ensure seamless communication between doctors, nursing staff, and patients.
Facilitate a smooth patient experience from registration to discharge.

Follow-up & Conversion:

Conduct follow-up calls with prospective and existing patients.
Convert enquiries into confirmed consultations and treatment bookings.
Track pending cases and encourage patients to continue their treatment plan.

Patient Experience:

Ensure a high level of patient satisfaction by delivering timely and personalized support.
Resolve patient queries and escalate concerns to the appropriate department when required.
Maintain confidentiality of patient information in accordance with hospital policies.

Documentation & Reporting:

Maintain accurate counselling records and patient interactions.
Update CRM/Hospital Information System (HIS) with patient details and follow-up status.
Prepare daily and monthly reports on patient enquiries, conversions, and follow-ups.

Qualification:-

Any Bachelor's Degree (Healthcare, Life Sciences, Psychology, Social Work, Business Administration, or related field preferred).

Experience:-

1–5 years of experience in Patient Counselling, Customer Relationship Management, Healthcare Counselling, Hospital Operations, or Patient Coordination.
Experience in IVF, Fertility, Maternity, Women's Healthcare, or Multi-specialty Hospitals is preferred. Required Skills
Excellent communication skills in Tamil and English (additional languages are an advantage).
Strong counselling, interpersonal, and relationship management skills.
Ability to handle patients with empathy, patience, and professionalism.
Good negotiation and convincing skills.
Proficiency in MS Office and Hospital Information Systems (HIS) or CRM.
Ability to work under pressure and manage multiple patient cases simultaneously.

Key Performance Indicators (KPIs):-

Patient enquiry-to-treatment conversion rate.
Patient satisfaction and feedback scores.
Follow-up completion rate.
Timely coordination of appointments and admissions.
Accuracy of patient documentation.
Achievement of counselling and conversion targets.

Preferred Candidate Profile:-

Positive attitude with a patient-first approach.
Excellent listening and problem-solving abilities.
Strong team player with effective coordination skills.
Willingness to work flexible hours, including weekends if required.

Pay: ₹20,000.00 - ₹35,000.00 per month

Benefits:

Cell phone reimbursement
Flexible schedule
Food provided
Health insurance
Leave encashment
Paid sick time
Provident Fund

Application Question(s):

Are you an Immediate Joiner ?
Do you Have Relevant Experience ?
How many years of experience ?

Work Location: In person

Quick apply

Refine Your Search

patient counselor jobs in chennai tamil nadu

Patient Counselor

Campus Registration Executive

Patient Counselor

MPhil - Clinical Psychologist - Kauvery Hospitals - Alwarpet

Patient Counselor (Dietitian)

Customer Care Executive

Customer Support Associate /Sales Executive

Online counselors - 1

Customer Care Executive / Sales Executive

Admissions Counselor

More jobs to discover

I want to receive the latest job alerts for patient counselor in chennai tamil nadu

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected