chennai tamil nadu support representative Jobs – 277 Open Jobs Today

Analyst - Consumer Support
Lennox International —Chennai, Tamil Nadu
- Full-time
- Social media management
- Customer service
- Salesforce
12d
Zonal Manager-Madurai
Kenvue —Chennai, Tamil Nadu
- Management
- Sales
- Master's degree
Sales Representative
Morulaa HealthTech Pvt Ltd —Chennai, Tamil Nadu
- ₹60,000 - ₹1,00,000 a month
- Full-time
- Sales
- Customer service
- Bachelor's degree
- Health insurance
- Paid time off
Quick apply
Support Manager
WPP —Chennai, Tamil Nadu
- Hybrid work
- Continuous improvement
- Communication skills
- Analytics
Medical Sales Representative
Cre-AID LABS Private Limited —Chennai, Tamil Nadu
- ₹28,000 - ₹35,000 a month
- Full-time
- Sales
- English
- Travel
Quick apply
Technical Support Representative – German Proficiency
iOPEX Technologies —Chennai, Tamil Nadu
- English
- Communication skills
Sales Representative
Attendy technologies Pvt Ltd —Chennai, Tamil Nadu
- ₹12,000 - ₹30,000 a month
- Part-time
- English
- Computer skills
- Smartphone
- Cell phone reimbursement
- Work from home
Quick apply
Assistant Manager- Customer Support
Accumn —Chennai, Tamil Nadu
- Full-time
- Financial services
CSR (Customer Service Representative)
Potluck enterprises (TheRedBox) —Egmore, Chennai, Tamil Nadu
- ₹15,000 - ₹30,000 a month
- Full-time
- English
- Master's degree
- Bachelor's degree
- Food provided
Quick apply
14d
Operations Team Lead
Fusion Innovative —Nungambakkam, Chennai, Tamil Nadu
- ₹40,000 - ₹65,000 a month
- Full-time
- Computer Science
- B.Sc
- English
Quick apply
10d
IT Support Associate
ASSPL - Maharashtra —Chennai, Tamil Nadu
- Full-time
- Windows
- AWS
- Analysis skills
4d
Customer Support Representative
Trend India Business centre pvt ltd —Chennai, Tamil Nadu
- Up to ₹28,000 a month
- Full-time
- English
- Master's degree
- Bachelor's degree
- Health insurance
- Paid time off
Quick apply
Counter Sales Representative
Poppat Jamals —Adyar, Chennai, Tamil Nadu
- ₹15,000 - ₹20,000 a month
- Full-time
- Sales
- Inventory management
- Cooking
Quick apply
Customer Support Executive Sales
R and D Instrument Services —Chennai, Tamil Nadu
- ₹16,000 - ₹18,000 a month
- CRM software
- Sales
- Customer service
Quick apply
3d
SOP-Sales Operations
Hewlett Packard Enterprise —Chennai, Tamil Nadu
- Full-time
- Research
- Analysis skills
- Bachelor's degree
Inside Sales Representative
Odyssey Technologies Ltd —Chennai, Tamil Nadu
- ₹27,200 - ₹40,000 a month
- Full-time
- Sales
- Marketing
- Bachelor's degree
- Health insurance
- Cell phone reimbursement
Quick apply
NIAM Support
NCR —Chennai, Tamil Nadu
- Full-time
- Microsoft Access
- Azure
- Oracle
2d
Customer Support Representative
Fully Filmy —Chennai, Tamil Nadu
- Full-time
- English
- Communication skills
Air Logistics Sales Representative
Kuehne+Nagel —Chennai, Tamil Nadu
- Sales
- Business development
- Communication skills
1d
Team Lead Compliance
Corpay —Chennai, Tamil Nadu
- Full-time
- English
- Communication skills

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Analyst - Consumer Support

Lennox International -
Chennai, Tamil Nadu

Apply Now

Job details

Full-time
12 days ago

Qualifications

Social media management
Customer service
Salesforce
Bachelor's degree
HVAC
Direct sales
Communication skills

Full job description

Company Profile:

Lennox (NYSE: LII) Driven by 130 years of legacy, HVAC and refrigeration success, Lennox provides our residential and commercial customers with industry-leading climate-control solutions. At Lennox, we win as a team, aiming for excellence and delivering innovative, sustainable products and services. Our culture guides us and creates a workplace where all employees feel heard and welcomed. Lennox is a global community that values each team member’s contributions and offers a supportive environment for career development. Come, stay, and grow with us.

Job Description:

Job Overview: We are seeking a highly experienced and dynamic individual to join our Contact Center team as a Social Media and/or Email Representative. This role is ideal for someone with a strong background in consumer service and a deep understanding of social media platforms and email with B2C experience. The successful candidate will be responsible for managing and responding to customer inquiries, feedback, and issues across various social media channels. They will also work to enhance customer satisfaction and uphold the company's brand image

Key Responsibilities:

Monitor and Respond to Social Media/Email Engagement: Actively manage and respond to customer inquiries, complaints, and feedback on all social media platforms, ensuring timely and professional communication.
Customer Issue Resolution: Resolve customer issues efficiently by providing accurate information, troubleshooting problems, and escalating matters as needed while maintaining a high level of customer satisfaction.
Engage with Customers: Create and foster positive engagement with customers across platforms, proactively addressing concerns and promoting brand loyalty.
Content Moderation: Monitor posts, comments, and messages for appropriateness, ensuring content aligns with company policies and brand voice.
Collaboration with Teams: Work closely with other teams (marketing, product, and technical support) to systematically escalate issues with relevant stake holders, share feedback, and ensure customer concerns are addressed in a holistic manner.
Brand Advocacy: Represent the brand’s voice with professionalism and empathy, ensuring consistency in communication and fostering a positive online presence

Qualifications:

Supporting U.S. consumers, the role requires working in shifts that align with U.S. time zones, 8:00AM-6:00PM CST
Proven experience in a high-volume customer service or contact center environment, with a focus on the U.S. consumer segment.
5+ years of social media experience and/or U.S. based email B2C correspondence.
Strong understanding of social media platforms (e.g., Facebook, Twitter, Instagram) and tools for social media monitoring and engagement.
Excellent written and verbal communication skills, with the ability to craft professional and friendly responses tailored to the U.S. audience.
Highly skilled at problem-solving and conflict resolution, with an ability to maintain composure in challenging situations.
Ability to manage multiple social media conversations simultaneously while providing personalized attention.
Experience in managing customer sentiment and driving positive online interactions.
A strong sense of urgency and attention to detail, ensuring prompt responses and accurate information delivery.
Tech-savvy with a good understanding of Salesforce and social media management software.
Ability to prioritize multiple customer inquiries and resolve them in a timely manner, especially in a high-volume environment.
Any Graduate

Apply Now

Refine Your Search

support representative jobs in chennai tamil nadu

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