Chennai Tamil Nadu Vice president of operations Jobs – 52 Open Jobs Today

Vice President- Operations Leader
Barclays —Chennai, Tamil Nadu
- Customer service
- Microsoft Office
- Master's degree
Consulting-Marketing Ops-Operations Vice President
Deloitte —Chennai, Tamil Nadu
- Salesforce
- Research
- Master's degree
Assistant Vice President
EXL Service —Chennai, Tamil Nadu
- Full-time
- Computer Science
- Master's degree
- Bachelor's degree
- Health insurance
Assistant Vice President - Delivery Lead
EXL Service —Chennai, Tamil Nadu
- Full-time
- Computer Science
- Master's degree
- Bachelor's degree
- Health insurance
Consulting-C&M-Digital Foundry-Contac Centre -Operations Vice President
Deloitte —Chennai, Tamil Nadu
- Research
- Bachelor's degree
- Agile
Assistant Vice President (AVP)
Manju Groups —Vadapalani, Chennai, Tamil Nadu
- ₹60,000 - ₹1,30,000 a month
- Full-time
- Management
- Master's degree
- Business development
Quick apply
SRE Observability Technical Lead - Vice President
Citi —Chennai, Tamil Nadu
- Full-time
- Computer Science
- AWS
- Bachelor's degree
Associate Vice President - SaT - GOV - SaT - TCF - Infrastructure Advisory - Chennai
EY —Chennai, Tamil Nadu
- Management
- Master's degree
- Agile
Senior Manager, Operations
Med-Metrix —Chennai, Tamil Nadu
- Full-time
- Bachelor's degree
- Organisational skills
- Leadership
3d
Vice President - Local Engineering Head / Local CTO
Two95 International Inc. —Chennai, Tamil Nadu
- ₹20,00,000 - ₹1,00,00,000 a year
- Full-time
- Azure
- Management
- Computer Science
Quick apply
Digital Acquisition and Onboarding - Vice President
Citi —Chennai, Tamil Nadu
- Full-time
- Customer service
- Master's degree
- Bachelor's degree
Consulting-C&M-Digital Foundry-Contac Centre -Operations Associate Vice President
Deloitte —Chennai, Tamil Nadu
- Research
- Bachelor's degree
- Agile
Investment Operations - Risk & Control - Senior Vice President
Citi —Chennai, Tamil Nadu
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Digital Product Manager - Vice President
Citi —Chennai, Tamil Nadu
- Full-time
- Master's degree
- Bachelor's degree
- Agile
Loan IQ Project Lead - Loans Transformation, Vice President
Citi —Chennai, Tamil Nadu
- Full-time
- Master's degree
- Project management
- Bachelor's degree
Application Development Senior Manager Banking Operations - Senior Vice President
Citi —Chennai, Tamil Nadu
- Full-time
- Master's degree
- Bachelor's degree
- AI
10d
Fitness Director
Manju Groups —Chennai, Tamil Nadu
- ₹12,00,000 - ₹20,00,000 a year
- Full-time
- Sales
- Master's degree
- Business development
- Flexible schedule
Quick apply
Vice President, Third Party Risk Management Market Lead
Citi —Chennai, Tamil Nadu
- Full-time
- Master's degree
- Bachelor's degree
- Communication skills
VP of Sales
MulticoreWare —Chennai, Tamil Nadu
- Full-time
- Computer Science
- Sales
- Master's degree
AVP - Global KYC Trainer
Citi —Chennai, Tamil Nadu
- Full-time
- Computer literacy
- English
- Microsoft Office

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Vice President- Operations Leader

Barclays -
Chennai, Tamil Nadu

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Job details

Permanent

Qualifications

Customer service
Microsoft Office
Master's degree
Six Sigma
Bachelor's degree
Financial services
MBA
Banking
Negotiation

Full job description

Date live: 09/02/2026

Business Area: India COO Customer Care BUK

Area of Expertise: Banking Operations

Contract: Permanent

Reference Code: JR-0000123906

Step into the role of a Vice President- Operations Leader. At Barclays, we’re more than a bank we’re a force for progress and help craft innovative solutions. You will be running an operations unit within BGSC, across cities and sites, managing process performance in line with agreed SLA and targets. You will be driving a culture of continuous improvement and maintaining effective working relationships with key stakeholders within BGSC and related customer business areas.

To be successful as a Vice President- Operations Leader, you should have experience with:

Familiar with MS Office and able to use the desktop computer, Proficient in using various communications channels. Graduate in any discipline.
Preferably a MBA/ PGDBM from a reputed institute 9–14 years of work experience with at least at a senior managerial level of leading large teams across multiple processes.
Should have exposure on Customer Service. Experience with leading Financial Services BPOs/Large BPO setup is desirable.
Excellent track record during past work experience; Stability in previous roles.
Should be flexible for any shifts and work on Indian holidays.

Some other highly valued skills may include:

Should be well versed with Quality, Lean, Six Sigma methodology.
Should know about RPA and hands on experience on leading robotic projects.
Familiarity with BUK Operations and aligned functions under its remit.

You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills.

This role is based in our Chennai office.

Purpose of the role

To provide exceptional customer service while resolving more complex customer needs/requests.

Accountabilities

Provision of customer service through various communication channels including chat, email and phone.
Execution of customer service requirements to resolve more complex, specific customer needs, and give a unique, personalised resolution for each case.
Collaboration with teams across the bank to align and integrate customer care processes.
Identification of areas for improvement to provide recommendations for change in customer care processes and provide feedback and coaching for colleagues on these highlighted areas.
Development and implementation of customer care procedures and controls to mitigate risks and maintain efficient operations.
Resolution of specific customer inquiries and issues related to the bank’s products and service, including account balances, transactions and payments.
Development and execution of reports and presentations on customer care performance and communicate findings to internal senior stakeholders.
Identification of industry trends and developments to implement best practice to improve customer care efficiency and effectiveness.

Vice President Expectations

To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures..
If managing a team, they define jobs and responsibilities, planning for the department’s future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements..
If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others..
OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions..
Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment.
Manage and mitigate risks through assessment, in support of the control and governance agenda.
Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does.
Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business.
Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies.
Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions.
Adopt and include the outcomes of extensive research in problem solving processes.
Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Apply Now

Refine Your Search

vice president of operations jobs in chennai tamil nadu

Vice President- Operations Leader

Consulting-Marketing Ops-Operations Vice President

Assistant Vice President

Assistant Vice President - Delivery Lead

Consulting-C&M-Digital Foundry-Contac Centre -Operations Vice President

Assistant Vice President (AVP)

SRE Observability Technical Lead - Vice President

Associate Vice President - SaT - GOV - SaT - TCF - Infrastructure Advisory - Chennai

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Digital Acquisition and Onboarding - Vice President

Consulting-C&M-Digital Foundry-Contac Centre -Operations Associate Vice President

Investment Operations - Risk & Control - Senior Vice President

Digital Product Manager - Vice President

Loan IQ Project Lead - Loans Transformation, Vice President

Application Development Senior Manager Banking Operations - Senior Vice President

Fitness Director

Vice President, Third Party Risk Management Market Lead

VP of Sales

AVP - Global KYC Trainer

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