Coimbatore Tamil Nadu Assistant manager guest service Jobs – 3 Open Jobs Today

Assistant Manager Guest Service
AccorHotel —Coimbatore, Tamil Nadu
- Weekend availability
- Hospitality
- Customer service
- Continuous improvement
Quick apply
F&B Executive
Locus Lounge And Kitchen —Coimbatore, Tamil Nadu
- ₹28,000 - ₹40,000 a month
- Weekend availability
- Hospitality
- Customer service
- English
- Paid time off
- Flexible schedule
Quick apply
EDP Assistant
JENNEYS RESIDENCY PRIVATE LTD —Coimbatore, Tamil Nadu
- ₹13,000 - ₹16,000 a month
- Full-time
- Software troubleshooting
- Microsoft Office
- Computer networking
- Food provided
Quick apply

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F&B Executive
Locus Lounge And Kitchen —Coimbatore, Tamil Nadu
The Food & Beverage Executive is responsible for overseeing daily food and beverage operations, ensuring excellent customer service, maintaining quality…
₹28,000 - ₹40,000 a month
Quick apply
Assistant Manager Purchase & Stores
Lemon tree Hotel Coimbatore —Coimbatore, Tamil Nadu
Setting up an issuing process for all departments. Suggest new initiatives which the hotel can undertake that will help reduce inventory carrying costs or item…
₹25,000 - ₹30,000 a month
Quick apply
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Assistant Manager Guest Service

AccorHotel -
Coimbatore, Tamil Nadu

Quick apply

Job details

Full-time

Qualifications

Hospitality
Customer service
Continuous improvement
Organisational skills
Front desk
Guest services
Leadership
Communication skills
Hotel management

Full job description

Company Description

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Job Description

We are seeking a dynamic and customer-oriented Assistant Manager Guest Service to join our team in Coimbatore, India. In this role, you will be responsible for maintaining high-quality guest services and assisting the Guest Service Manager in overseeing the daily operations of our hotel's front-of-house services.

Ensure exceptional guest experiences by maintaining high standards of service in areas such as arrivals, departures, rooming, and special requests
Assist in optimizing hotel occupancy and room rates to maximize revenue
Handle guest complaints professionally and effectively, ensuring prompt resolution
Support the Guest Service Manager in operating a highly proficient and productive guest services department
Conduct and assist in training programs for the Guest Service team
Collaborate with other departments to ensure seamless guest experiences
Implement and maintain standard operating procedures for the guest service department
Monitor and improve systems and procedures to enhance operational efficiency
Assist in managing reservations and coordinating with housekeeping for room readiness
Contribute to sales efforts by promoting hotel services and special offers
Ensure compliance with health and safety regulations
Participate in departmental meetings and continuous improvement initiatives

Qualifications

Proven experience in guest services or hospitality industry, preferably in a supervisory role
Strong understanding of hotel operations, including front desk, reception, cashiering, and reservations
Excellent customer service skills with a focus on guest satisfaction
Demonstrated leadership abilities and experience in training and developing team members
Strong problem-solving skills and ability to handle guest complaints effectively
Proficiency in hotel management software and reservation systems
Excellent communication and interpersonal skills
Ability to multitask and work efficiently in a fast-paced environment
Detail-oriented with strong organizational skills
Sales-oriented mindset with the ability to upsell hotel services
Flexibility to work varying shifts, including weekends and holidays
Knowledge of health and safety regulations in the hospitality industry
Familiarity with the local area and attractions in Coimbatore is a plus

Additional Information

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Quick apply

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