Coimbatore Tamil Nadu Sai techno solutions Jobs – 7 Open Jobs Today

Customer Success Executive
Sai Techno Solutions Private Limited —Saravanampatti, Coimbatore, Tamil Nadu
- ₹10,000 - ₹18,000 a month
- Full-time
- CRM software
- Marketing
- Microsoft Office
Quick apply
Accounts & Estimation Intern
Sai Techno Solutions Private Limited —Coimbatore, Tamil Nadu
- From ₹1 a month
- Full-time
- Finance
- Master's degree
- Bachelor's degree
Quick apply
Branch Manager
Sai Techno Solutions Private Limited —Coimbatore, Tamil Nadu
- ₹35,000 - ₹45,000 a month
- Full-time
- Sales
- Presentation skills
- Bachelor's degree
Quick apply
Video Editor
Sai Techno Solutions Private Limited —Coimbatore, Tamil Nadu
- ₹12,000 - ₹18,000 a month
- Full-time
- Bachelor's degree
- In-person
- Diploma
Quick apply
Digital Marketing Intern
Sai Techno Solutions Private Limited —Saravanampatti, Coimbatore, Tamil Nadu
- ₹1 a month
- Full-time
- In-person
- Internship
- Analytics
Quick apply
Meta Ads Specialist
Sai Techno Solutions Private Limited —Saravanampatti, Coimbatore, Tamil Nadu
- ₹15,000 - ₹20,000 a month
- Full-time
- Bachelor's degree
- Budgeting
- In-person
Quick apply
HR Intern
Sai Techno Solutions Private Limited —Coimbatore, Tamil Nadu
- ₹1 a month
- Full-time
- Master's degree
- Human resources
- In-person
Quick apply

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Customer Success Executive

Sai Techno Solutions Private Limited
Saravanampatti, Coimbatore, Tamil Nadu

Quick apply

Job details

Permanent | Full-time
₹10,000 - ₹18,000 a month

Benefits

Provident Fund

Qualifications

CRM software
Sales support
Social media marketing
Marketing
Upselling
Microsoft Office
Bachelor's degree
SSL
Digital marketing
Google Ads
Account management
Communication skills
Negotiation

Full job description

We are looking for a proactive Customer Success Executive to manage and grow customer accounts by handling renewals, upselling, and ensuring long-term client satisfaction. The role focuses on domain, hosting, and advertising service renewals and cross-selling digital services such as web development, digital marketing, lead generation, mobile applications, customized software development, and design services.

Key Responsibilities

Renewals & Account Management

Manage timely renewals for domains, hosting, SSL, and advertising services.
Track renewal dates, send reminders, and follow up with customers to ensure on-time payments.
Retain existing customers by understanding their business needs and proposing suitable service upgrades.
Prepare renewal proposals, quotations, and invoices.

Customer Success & Relationship Management

Act as the primary point of contact for existing customers.
Build strong, long-term relationships to improve retention and customer lifetime value.
Proactively address customer concerns and coordinate with internal teams for resolution.
Conduct regular check-ins to ensure service satisfaction and identify growth opportunities.

Upselling & Cross-Selling

Promote value-added services including: Web Development, Digital Marketing & Lead Generation, Mobile Application Development, Customized Software Development, Designing Services
Identify opportunities for service expansion based on customer usage and business goals.
Meet or exceed monthly/quarterly renewal and revenue targets.

Coordination & Reporting

Coordinate with technical, support, and delivery teams for smooth service continuity.
Maintain accurate customer data, renewal status, and communication logs in CRM.
Generate renewal forecasts, retention reports, and performance metrics.

Required Skills & Qualifications

Bachelor’s degree in Business, Marketing, IT, or a related field.
Experience in customer success, account management, renewals, or sales support.
Strong understanding of domains, hosting, digital services, and online advertising.
Excellent communication, negotiation, and interpersonal skills.
Ability to manage multiple accounts and deadlines effectively.
Working knowledge of CRM tools and MS Office.

Preferred Skills

Experience in IT services, digital marketing agencies, or SaaS companies.
Familiarity with Google Ads, social media advertising, or hosting platforms.
Ability to explain technical concepts in simple terms to customers.

Key Performance Indicators (KPIs)

Renewal rate and churn reduction
Revenue growth from renewals and upsells
Customer satisfaction and retention
Timely renewal closure

Why Join Us?

Opportunity to work with a wide range of digital and technology services.
Client-facing role with growth and learning opportunities.
Career advancement.

Job Types: Full-time, Permanent

Pay: ₹10,000.00 - ₹18,000.00 per month

Benefits:

Provident Fund

Ability to commute/relocate:

Saravanampatti, Coimbatore, Tamil Nadu: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

What's your work experience & expected salary?
Do you own a laptop?

Education:

Bachelor's (Preferred)

Work Location: In person

Quick apply

Refine Your Search

sai techno solutions jobs in coimbatore tamil nadu

Customer Success Executive

Accounts & Estimation Intern

Branch Manager

Video Editor

Digital Marketing Intern

Meta Ads Specialist

HR Intern

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