Dadri Noida Uttar Pradesh Service delivery program manager Jobs – 259 Open Jobs Today

Group Operations Manager - Service Delivery Management
HCLTech —Noida, Uttar Pradesh
- Oracle
- PMP
- Master's degree
Workplace Service Delivery Manager
Accenture —Noida, Uttar Pradesh
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- PMP
1d
Customer Success & Delivery Manager
Meon technologies pvt. ltd. —Noida, Uttar Pradesh
- ₹40,000 - ₹60,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Customer Success and Delivery Manager
Meon technologies pvt. ltd. —Noida, Uttar Pradesh
- ₹30,000 - ₹60,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Lead IT Service Manager (Incident Management)
Clarivate —Noida, Uttar Pradesh
- Full-time
- Leadership
- Communication skills
5d
Service Delivery Program Manager
TELUS Digital —Noida, Uttar Pradesh
- Full-time
- Hybrid work
- Azure
- SQL
- AWS
Sr Service Delivery Manager (DPO)
HCLTech —Noida, Uttar Pradesh
- Full-time
- Finance
- Master's degree
- Bachelor's degree
8d
Delivery Manager
Qualtech Consultants —Noida, Uttar Pradesh
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Delivery Manager
Triazine Software —Noida, Uttar Pradesh
- Azure
- DevOps
- Master's degree
- Paid time off
Manager Tenant Management Operations
UKG (Ultimate Kronos Group) —Noida, Uttar Pradesh
- Salesforce
- Microsoft Office
- Human resources
Senior Program Manager- Services
Adobe —Noida, Uttar Pradesh
- Full-time
- Business development
- Project management
- Bachelor's degree
Service Delivery Manager - Customer Care - Voice 4C
Genpact India Pvt. Ltd. —Noida, Uttar Pradesh
- Full-time
- PMP
- English
- Bachelor's degree
Quick apply
Operational Excellence Manager
WSP —Noida, Uttar Pradesh
- Hybrid work
- Microsoft Excel
- PMP
- Microsoft Office
Senior Program Manager
HCLTech —Gautam Budh Nagar, Uttar Pradesh
- Computer Science
- PMP
- DevOps
13d
Group Operations Manager
HCLTech —Gautam Budh Nagar, Uttar Pradesh
- Computer networking
- AI
Deputy Manager - Admin- Technical Operations
Paytm —Noida, Uttar Pradesh
- English
- Electrical experience
- Presentation skills
Technical Project Manager
CLOUDSUFI —Noida, Uttar Pradesh
- ₹30,00,000 - ₹45,00,000 a year
- Full-time
- PMP
- B.Sc
- DevOps
- Paid time off
- Flexible schedule
Quick apply
Senior Project Manager/Programme Manager
Solutionara Private Limited —Noida, Uttar Pradesh
- ₹15,00,000 - ₹24,00,000 a year
- Full-time
- Microsoft Powerpoint
- Engineering
- Project management
- Paid time off
- Cell phone reimbursement
Quick apply
Senior Specialist, Client Support
S&P Global —Noida, Uttar Pradesh
- Email
- Microsoft Excel
- Master's degree
- Databases
- Health insurance
- Paid time off
21h
Senior Manager - CSAT
EXL Service —Noida, Uttar Pradesh
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Research

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Group Operations Manager - Service Delivery Management

HCLTech -
Noida, Uttar Pradesh

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Job details

Qualifications

Data centre experience
Oracle
PMP
LAN
UNIX
Weblogic
Master's degree
SQL
MCA
Profit & loss
Firewall
Bachelor's degree
IDS
LDAP
DNS
SAN
Budgeting
Application support
PRINCE2 Certification

Full job description

Noida, Uttar Pradesh
Job Summary

JD for SDM • The SDM profile will be a senior profile will need to manage end to end IT infrastructure service delivery. • Preferably 15 years plus of IT Industry experience. • 10+ years of RIM • good to have PMP/prince 2 awareness • Overall understanding with minimum of 7 + years of hands on experience in managing & delivering complex IT Infrastructure for a large enterprise. • Strong Leadership & customer relationship skills and drive to push things within and outside the system. • Education: BE/Btech/MCA 1. Onsite/offshore communication management and coordination, quarterly/semi-annual reviews, 2. Involved in the Incident management process, guiding team in problem analysis, communication management, crisis management, and emergency fixes etc. 3. Conducting TAM’s ( Team Action Meetings) ,Weekly team meetings and review on deliverables 4. Handling deliverables responsibility. 5. Mentoring Team as per project needs on Technical tools. 6. Identifying improvement areas & implementing measures to maximize customer satisfaction levels. 7. Defining new process and procedure for operations. 8. Periodic evolution of SLA metrics and Audits • Lead and Manage large teams across various towers. • Strong Process knowledge ITIL V-3, along with experience in certification of IT & Security certifications like ISO 20 / 27 K Certifications etc. • Vendor Management & Contract Negotiation Skills & Experience. • SLA Measurement, Reporting & Adherence - 5 Nines etc. • Budgeting & P&L Experience – Managing Capex & Opex. • Overall Strong Technology Landscape Understanding & Experience of Managing IT Infra with some amount of App support experience will be preferred. • Data Center Technologies  Servers – Unix & Wintel OS & Related technologies like AD/Exchange / DNS / LDAP etc.  Middle tier – Web sphere, Web logic etc.  Databases – Oracle & SQL  Oracle Apps.  Storage – SAN & NAS  IBM Mainframe • Networking  Data & Voice - LAN & WAN  Telecom & Service Provider  Datacenter hosting. • Application Support  Application Lifecycle understanding.  Basic application support & associated dependencies on Infra layer. • End User Computing  Desktops & Laptops Support.  Blackberry Support. • Security  Security & Firewall Rules & Policies.  IDS  Audit & Compliance. • System Integration, Consulting & Transformational Projects Handling e.g.  Virtualization – servers, Storage, Networks etc.  Datacenter Consolidation.  DR Setup & Implementation.  Cloud computing. Roles and Responsibilities: • Define and monitor project scope, approach, assumptions, dependencies, risk, and budget • Manage all aspects of project in order to deliver approved business functionality • Coordinate project status with the PMO master portfolio plan. Ensure programs are properly represented • Communicating effectively with internal and external stakeholders & interact with geographically distributed teams and clients • Ensure and develop relationship with customers, stakeholders with high satisfaction levels • Continuously evaluate industry best practices for project management and make recommendations for its adoption within the organization • Liaison between business leaders and senior management to drive program/ projects budget at strategic level • Review project portfolio and contents periodically and assess for linkage, support, and contribution to major goals and strategies • Working with the client and operations teams to identify and manage service improvement activities • Removing all obstacles to customer satisfaction and / or financial performance

Key Responsibilities

Primary skill - SDM

Skill Requirements

Primary skill - SDM

Other Requirements

Primary skill - SDM

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service delivery program manager jobs in dadri noida uttar pradesh

Group Operations Manager - Service Delivery Management

Workplace Service Delivery Manager

Customer Success & Delivery Manager

Customer Success and Delivery Manager

Lead IT Service Manager (Incident Management)

Service Delivery Program Manager

Sr Service Delivery Manager (DPO)

Delivery Manager

Delivery Manager

Manager Tenant Management Operations

Senior Program Manager- Services

Service Delivery Manager - Customer Care - Voice 4C

Operational Excellence Manager

Senior Program Manager

Group Operations Manager

Deputy Manager - Admin- Technical Operations

Technical Project Manager

Senior Project Manager/Programme Manager

Senior Specialist, Client Support

Senior Manager - CSAT

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