Delhi Call center manager Jobs – 45 Open Jobs Today

Operations Manager, Amazon
ASSPL - Haryana - C77 —Delhi
- Full-time
- Management
- Analysis skills
- Bachelor's degree
Personal Secretary
Tenacious Hub Pvt Ltd —Delhi, Delhi
- ₹25,000 - ₹40,000 a month
- Full-time
- Customer service
- Administrative experience
- 12th Pass
- Cell phone reimbursement
Quick apply
Business Development Manager (BDM) - IT Sales - International
Fourseas Infotech Pvt Ltd —Delhi, Delhi
- ₹12,425.48 - ₹34,194.50 a month
- Full-time
- Sales
- Customer service
- English
- Commuter assistance
- Paid time off
Quick apply
Senior Telecaller
Gencare —Janakpuri, Delhi, Delhi
- ₹20,000 - ₹28,000 a month
- Full-time
- Management
- Sales
- Team management
Quick apply
Territory Manager - Sales
MRK Healthcare Pvt Ltd —South Delhi, Delhi, Delhi
- ₹30,000 - ₹40,000 a month
- Full-time
- Sales
- Master's degree
- Bachelor's degree
Quick apply
IT Manager
Airbus India Private Limited —Delhi, Delhi
- Email
- Microsoft Access
- Windows
- Project management
Service Co-ordinator
SRSG Broadcast India Pvt. Ltd. —Delhi
- ₹3,00,000 - ₹4,50,000 a year
- Full-time
- Microsoft Excel
- ERP systems
- Bachelor's degree
- Health insurance
- Paid time off
Quick apply
6d
Center Manager
HCMI Education —New Delhi District, Delhi
- Email
- Bachelor's degree
- Travel
- Business Administration
Hospital Administrator
Ganesh Diagnostic & Imaging Centre —North West District, Delhi
- ₹7,00,000 - ₹8,00,000 a year
- Full-time
- Medicine
- Master's degree
- Administrative experience
Head of HR
Aspire Lifestyles —Delhi
- English
- Travel
- Human resources
Officer-Operations-Permanent Role
Artionis Germany GmbH —Delhi, Delhi
- ₹21,000 - ₹25,000 a month
- Full-time
- Microsoft Office
- Computer skills
- Typing
Quick apply
AESTHETIC CENTER RECEPTIONIST
Cosmetica India Aademy —Karol Bagh, Delhi, Delhi
- ₹20,000 - ₹22,000 a month
- Full-time
- Customer service
- English
- Microsoft Office
Quick apply
Expert Service Operations
SITA Switzerland Sarl —Delhi
- Full-time
- Remote
- Computer Science
- Computer networking
- Work from home
Admission Counselor
Swiss School of Beauty —Rohini, Delhi, Delhi
- Up to ₹20,000 a month
- Bachelor's degree
- Recruiting
- In-person
- Cell phone reimbursement
- Paid sick time
Quick apply
Front Desk Relationship Manager / Concierge
LANGERSCULPT —South District, Delhi
- ₹20,000 - ₹40,000 a month
- Full-time
- Hospitality
- English
- Microsoft Office
Quick apply
8d
Sales Executive – Healthcare Software Solutions
Meta16labs Healthcare and Analytics —Delhi, Delhi
- ₹20,000 - ₹40,000 a month
- Full-time
- Sales
- Master's degree
- Business development
Quick apply
Head – Campaign & Call Center
Renewbuy.com —Delhi
- Full-time
- CRM software
- Master's degree
- Bachelor's degree
Quick apply
Senior Consultant | APM: BFSI BA | Delhi | Finance Transformation | Finance Strategy
Deloitte —Delhi
- Finance
- Master's degree
- Analysis skills
Director Applications Development
Anaplan —Delhi, Delhi
- Email
- Product management
- Software development
- Agile
Quick apply
Tele Caller Executive
GD Goenka Healthcare —Connaught Place, Delhi, Delhi
- ₹15,000 - ₹25,000 a month
- Full-time
- Sales
- Customer service
- 12th Pass
Quick apply

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Operations Manager, Amazon

ASSPL - Haryana - C77 -
Delhi

Apply Now

Job details

Full-time

Qualifications

Management
Supply chain
Lean
Logistics
Process improvement
Performance management
Analysis skills
Bachelor's degree
Kaizen
Communication skills

Full job description

DESCRIPTION

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need talented, bright and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.

We are hiring an Operations / Senior Operations Manager for across miles for multiple locations.

We have provided the expectations from an ideal candidate in the job description below. However, at Amazon, we look for people who can join our organization, learn and grow with us. If the role mentioned below interests you, is aligned with the career path you would want to follow and you exhibit the Amazon leadership principle of ‘Learn and be curious’, we would like to talk to you.

Well-rounded leadership capabilities and people management skills.
Ability to adapt to evolving situations
Ability to work in ambiguous situations.
Good communication skills. Ability to communicate and explain to individuals & the team, what needs to be done to achieve objectives. Listening skills: Gains input and commitment from all involved in delivering their specific part.
Ability to set and achieve timelines for tasks: Set realistic and stretching performance expectations for self and others. Regularly reviews progress and acts to ensure optimal results for the business.
Orientation for great customer service: Engage the Team in developing their understanding of Customer Experience and knowledge of what Customers actually needs/expects.
High Ownership: Follows through to ensure the delivery of changes/solutions/services that fulfill the Customer’s needs.
Analytical Skills: Effectively analyses and interpret information, identifying & validating the key facts, including reviewing alternatives to determine advantages and associated risks.

Key job responsibilities

Defining, building, and being responsible for the execution of processes, right from fulfillment centers to sortation hubs and further to the last-mile delivery center network.
Responsible for Hiring, training and building up a highly motivated workforce for sort hubs with support from HR and training team, to meet the operational requirements for the city , continuously meeting the Amazon bar on quality and productivity.
Ensure enough bandwidth in these sites for peak time volume management.
Coordinate with Finance, Delivery Stations, FC and Projects team to matters related to city operations.
Conduct the performance appraisals of team members and mentor them for handling efficient operations.
Continuously improve the defined processes and attain a sustained performance standard. Initiates improvements to enhance quality standards, reduce waste, and eliminate unnecessary work.
Analysis of the data reports to identify performance bottlenecks and improve the performance.

A day in the life

Drive key initiatives across the region related to safety, engagement, network speed, cost optimization etc.
Lead daily stand ups, WBRs, MBRs and peak preparedness calls.
Analyze data to identify performance bottlenecks. Implement process improvement mechanisms such as Kaizen and Continuous Improvement.
Review and finalize the labor plan for the site to optimize cost while ensuring high bar on performance standards and associate experience.
Coach and provide guidance to the Ops managers to challenge the status quo and drive the culture of continuous improvement to reduce waste in conjunction with the central program team. Additionally, liaise with other site leads/regional leaders and central teams to benchmark best practices that can be deployed on the floor.

Years of experience: 4+ years of experience in operations/Logistics/Supply chain

BASIC QUALIFICATIONS

3+ years of employee and performance management experience
Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience

PREFERRED QUALIFICATIONS

1+ years of performance metrics, process improvement or lean techniques experience

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Apply Now

Refine Your Search

call center manager jobs in delhi

Operations Manager, Amazon

Personal Secretary

Business Development Manager (BDM) - IT Sales - International

Senior Telecaller

Territory Manager - Sales

IT Manager

Service Co-ordinator

Center Manager

Hospital Administrator

Head of HR

Officer-Operations-Permanent Role

AESTHETIC CENTER RECEPTIONIST

Expert Service Operations

Admission Counselor

Front Desk Relationship Manager / Concierge

Sales Executive – Healthcare Software Solutions

Head – Campaign & Call Center

Senior Consultant | APM: BFSI BA | Delhi | Finance Transformation | Finance Strategy

Director Applications Development

Tele Caller Executive

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BASIC QUALIFICATIONS

PREFERRED QUALIFICATIONS

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