Delhi Helpdesk engineer Jobs – 8 Open Jobs Today

Helpdesk Engineer / L1 IT Workspace Management Engineer
Chi Networks —Delhi, Delhi
- Full-time
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Graduate Engineer Trainee (Helpdesk)
Chi Networks —Delhi, Delhi
- Full-time
- Computer science
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- Software troubleshooting
IT Support Engineer
The Web Vyapar —Janakpuri, Delhi, Delhi
- ₹16,000 - ₹18,000 a month
- Full-time
- Microsoft Office
- 12th Pass
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Quick apply
Service Engineer
Immunoshop —Delhi
- Full-time
- Remote
- Software troubleshooting
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- Diploma
8d
Unix/ Linux/ Administrator
E Hook Systems —West District, Delhi
- Software troubleshooting
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Technical Support Engineer
Navayuga Infotech —Delhi
- Email
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- English
- Master's degree
IT Support Technician
Teknik Mantra Private Limited —Delhi, Delhi
- ₹10,000 - ₹25,000 a month
- Full-time
- Microsoft Access
- Computer Science
- Software troubleshooting
Quick apply
Team Lead
Sysnet Global Technologies Pvt.Ltd —Delhi, Delhi
- Microsoft Powerpoint
- Microsoft Word
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Quick apply

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Helpdesk Engineer / L1 IT Workspace Management Engineer

Chi Networks -
Delhi, Delhi

Apply Now

Job details

Full-time

Qualifications

Desktop support
Microsoft Outlook
Software troubleshooting
Customer service
Windows
Bachelor's degree
IT support
Communication skills
Time management
Help desk

Full job description

Job Information

Date Opened 05/28/2026
Industry IT Services
Job Type Full time
City New Delhi
State/Province New Delhi
Country India
Zip/Postal Code 110065

Job Description

Overview

Chi Networks, a Chicago-headquartered IT company with a strong presence in India, is seeking a proactive and customer-focused L1 IT Desktop Support Engineer to provide first-level technical support for end users and workplace technologies. The ideal candidate will troubleshoot hardware, software, network, and peripheral-related issues while ensuring smooth day-to-day IT operations.

Key Responsibilities & Skills Required

Provide technical support for desktops, laptops, printers, monitors, and other peripherals.
Troubleshoot and resolve issues related to Windows operating systems and Microsoft Outlook.
Perform hardware and software installations, configurations, upgrades, and updates.
Diagnose and resolve basic network connectivity and remote access issues.
Support virtual desktop environments and remote support tools when required.
Monitor server health and performance using standard monitoring tools.
Provide conference room and A/V support, including projectors, video conferencing systems, microphones, and speakers.
Respond to user requests through phone, email, chat, and in-person support channels.
Utilize ticketing tools, knowledge base articles, and vendor documentation for issue resolution.
Escalate unresolved or complex issues to senior support teams or vendors.
Maintain accurate documentation of incidents, resolutions, tickets, and support activities.
Ensure timely communication and updates to users throughout the support process.
Provide guidance to users on basic IT best practices and troubleshooting techniques.
Stay updated with the latest desktop support technologies and workplace IT standards.
Strong knowledge of Desktop Support & End User Support.
Hands on experience with Windows OS Installations & Troubleshooting.
Outlook configuration and troubleshooting skills.
Hardware troubleshooting and PC/Laptop support experience.
Knowledge of remote support tools, ticketing tools, and SLA management.
Basic understanding of network troubleshooting and IT asset management.
Ability to provide VIP/User support in professional management

Qualifications

Education: Bachelor’s degree or any graduate qualification.
1–3 years of experience in Desktop Support, IT Support, or a related technical role.
Strong understanding of IT infrastructure, hardware, software, and troubleshooting methodologies.
Excellent communication and customer service skills.
Ability to work independently and collaboratively within a team.
Strong organizational and time management abilities.

Location & Additional Details

Work Days: 6 days per week, Day shift.
Job Type: Full-time, On-site
Location: New Delhi, India

Mandatory: Candidates must be based in or willing to relocate to New Delhi for this position

Apply Now

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helpdesk engineer jobs in delhi

Helpdesk Engineer / L1 IT Workspace Management Engineer

Graduate Engineer Trainee (Helpdesk)

IT Support Engineer

Service Engineer

Unix/ Linux/ Administrator

Technical Support Engineer

IT Support Technician

Team Lead

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