delhi senior customer support representative Jobs – 23 Open Jobs Today

Onsite Project Coordinator
CRION LEARNING —Delhi
- ₹30,000 - ₹40,000 a month
- Microsoft Powerpoint
- Microsoft Excel
- B.Sc
Quick apply
Assistant Manager - Customer Relations
CitiAlert Security Private Limited —Delhi
- ₹30,000 - ₹40,000 a month
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
6d
Regional Sales Manager
gHRig People Solutions —Delhi, Delhi
- ₹25,00,000 - ₹30,00,000 a year
- Full-time
Quick apply
Manager, Corporate Sales - North
CrowdStrike —Delhi
- Full-time
- Sales
- Salesforce
- Leadership
Senior LRU Services Representative & Regional Team Leader M-F
Safran —Delhi, Delhi
- Full-time
- English
- Bachelor's degree
- Manufacturing
Senior Specialist
Infineon Technologies AG —Delhi
- Full-time
- Master's degree
- Analysis skills
- Electrical experience
Sales Representative
ALLULIX WINDOW LLP —Rajouri Garden, Delhi, Delhi
- ₹15,000 - ₹30,000 a month
- Full-time
- Sales
- English
- Business development
Quick apply
Hindi Audio Specialist - Freelance AI Trainer Project
Meridial —Delhi, Delhi
- ₹11.00 - ₹30.65 an hour
- Remote
- English
- AI
- Communication skills
- Health insurance
- Paid time off
1d
Account Manager - Inside Sales
Ingram Micro —Delhi, Delhi
- Full-time
- Bachelor's degree
7d
Calling Executive
Zoe & Co - Studio1emporio —Sultanpur, Delhi, Delhi
- ₹10,000 - ₹25,000 a month
- Full-time
- Sales
- English
- Microsoft Office
Quick apply
Account Executive – Enterprise Sales
Germin8 Solutions —Delhi, Delhi
- Remote
- Sales
- Bachelor's degree
- AI
PCB - Sales Engineer, Sr. Engineer
Bergen —Delhi
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
12d
Senior Business Development Representative (Partner Credit Services - Funding Options)
Careers at Tide —Delhi, Delhi
- Remote
- Sales
- Salesforce
- Communication skills
- Work from home
Quick apply
Senior IT Technical Program Manager
Anaplan —Delhi, Delhi
- Email
- PMP
- Project management
- Agile
Quick apply
14d
Process Engineer, Sr.
Curtiss-Wright —Delhi, Delhi
- Full-time
- Bachelor's degree
- Manufacturing
- Communication skills
Medical Sales Representative Job in Medical Device Industry
Subhag —Delhi, Delhi
- Email
- Sales
- No experience needed
- Communication skills
Senior ERP Developer
ROHDE & SCHWARZ GmbH & Co. KG —Delhi, Delhi
- Online application
- Remote
- Computer Science
- Project management
- Bachelor's degree
- Health insurance
Senior Engineer (5G NR & LTE) - Protocol Test Tool
ROHDE & SCHWARZ GmbH & Co. KG —Delhi, Delhi
- Online application
- Remote
- Computer Science
- Master's degree
- Project management
- Health insurance
#Amplify_Senior Software Development Engineer (GAPM-PCS)
ROHDE & SCHWARZ GmbH & Co. KG —Delhi, Delhi
- Online application
- Remote
- Computer Science
- English
- C++
- Health insurance
Sr Software Application Development Engineer
ROHDE & SCHWARZ GmbH & Co. KG —Delhi, Delhi
- Online application
- Computer Science
- English
- C++
6d

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Onsite Project Coordinator

CRION LEARNING
Delhi

Quick apply

Job details

Contractual / Temporary
₹30,000 - ₹40,000 a month

Qualifications

Microsoft Powerpoint
Power BI
Microsoft Excel
B.Sc
Project coordination
English
Tableau
Master's degree
SQL
Science
Bachelor's degree
BBA
Pivot tables
Business Administration
LMS
Hindi
Google Analytics
MBA
Communication skills
Senior leadership

Full job description

CRION LEARNING

Job Description

On-site Project Coordinator

Location: Client Office, New Delhi (On-site, full-time)

Duration: 6 months (contract, extendable based on performance and project continuity)

Compensation: ₹40,000/month (negotiable based on experience)

Experience: 2–3 years

Reporting to: Project Manager, Crion Learning

About Crion Learning

Crion Learning is an EdTech and digital learning solutions company that builds WhatsApp-based microlearning, training, and program management platforms for large enterprises and institutions. We help organizations run training, internship, and engagement programs at scale through technology, content, and on-ground operational support.

About the Role

We are implementing a large-scale digital learning and program management platform for one of our enterprise clients, deployed across multiple locations pan-India. As the program enters its next phase, we are looking for an On-site Project Coordinator who will be stationed at the client's Delhi office and serve as the primary on-ground representative of Crion Learning.

This is a high-visibility role focused on client coordination, user handholding, helpdesk support, training, and day-to-day operations of the platform. The ideal candidate is a strong communicator, a calm problem-solver, and someone who enjoys being the bridge between users and the technology team.

Key ResponsibilitiesClient Coordination

Serve as the single point of contact at the client's Delhi office for all platform-related communication
Build and maintain strong working relationships with the client's program team and senior stakeholders
Coordinate across multiple program locations to ensure consistent adoption and timely communication
Facilitate review meetings, status updates, and walkthroughs

On-site Helpdesk & User Support

Operate the on-site helpdesk during business hours
Resolve queries from end users related to login, dashboards, content, broadcasts, and reports
Triage technical issues, escalate to the backend/cloud support team, and follow through to closure
Maintain an issue log capturing turnaround time, resolution status, and recurring problem patterns

User Training & Handholding

Conduct training sessions for various user groups (admins, supervisors, end users)
Create and maintain user guides, FAQs, quick-reference videos, and walkthroughs
Onboard new user batches and conduct refresher sessions as features evolve
Support smooth rollout of communication broadcasts, surveys, learning modules, and assessments

Reporting & Analytics Coordination

Generate daily, weekly, and monthly reports on engagement, course completion, assessments, and feedback
Pull customized reports based on requests from leadership and program managers
Present consolidated insights during periodic reviews
Liaise with the internal analytics team for ad-hoc reporting needs

Content & Broadcast Operations

Coordinate scheduling and dissemination of learning content, surveys, and announcements via WhatsApp Business
Validate content readiness before each broadcast and verify successful delivery afterward
Track engagement metrics and share feedback with the content team

Program Operations

Support batch creation, user allocation, and mentor mapping
Maintain accurate records of users, batches, and program activities
Document SOPs, training material, and knowledge transfer artifacts

Required Qualifications

Bachelor's degree (any discipline); preference for B.Tech, BCA, B.Sc. (IT/CS), BBA, or MBA
2–3 years of experience in one or more of: client servicing, project coordination, EdTech operations, customer success, training delivery, or technical helpdesk
Strong written and verbal communication skills in English and Hindi
Comfortable working on-site in a corporate client environment

Required Skills

Excellent interpersonal and stakeholder management skills, including the ability to interact confidently with senior leadership
Strong proficiency in MS Excel (pivot tables, charts, formulas), PowerPoint, and Word
Comfort navigating web-based admin dashboards and SaaS tools
Working knowledge of WhatsApp Business broadcasts and templates (or willingness to ramp up quickly)
Ability to read, interpret, and present reports and dashboards
Calm, customer-first problem-solving attitude
Strong documentation discipline – issue logs, training material, SOPs

Preferred Qualifications

Prior experience working with large enterprise or government clients
Exposure to training programs, internship programs, or university engagement
Familiarity with LMS platforms, microlearning tools, or EdTech products
Basic SQL, Google Analytics, or BI tool exposure (Power BI / Tableau / Metabase)
Experience handling SLAs and escalations

Personal Attributes

Self-driven and able to work independently at the client site
Patient and empathetic — this role involves significant handholding of non-technical users
Detail-oriented with strong follow-through
Willingness to occasionally travel to other program locations if required
Professional appearance and conduct

What We Offer

Opportunity to work on a flagship, large-scale enterprise program
Direct exposure to senior leadership at a major client organization
Engagement with a fast-growing EdTech team
Competitive compensation (₹40,000/month, negotiable)
6-month contract with strong potential for extension based on performance

To Apply

Send your CV with a brief cover note to[email protected] with the subject line "Application – On-site Project Coordinator, Delhi".

Pay: ₹30,000.00 - ₹40,000.00 per month

Work Location: In person

Quick apply

Refine Your Search

senior customer support representative jobs in delhi

Onsite Project Coordinator

Assistant Manager - Customer Relations

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