Ernakulam District Kerala Desktop support Jobs – 4 Open Jobs Today

IT Support Officer
Fruitbae Food Products Pvt Ltd —Kakkanad, Kochi, Kerala
- ₹15,000 - ₹20,000 a month
- Full-time
- Computer Science
- Software troubleshooting
- Windows
- Commuter assistance
Quick apply
System Administrator
DentCare Dental Lab —Muvattupuzha, Kerala
- Computer Science
- Software troubleshooting
- B.Sc
5d
IT Executive
Ashly Furnishing Company Pvt. Ltd —Muvattupuzha, Kerala
- ₹15,000 - ₹25,000 a month
- Email
- AutoCAD
- Computer Science
- Software troubleshooting
Quick apply
Website QA Engineer Intern
NewAgeSys Solutions —Kakkanad, Kochi, Kerala
- Internship
- Communication skills
- HTML
2d

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IT Support Officer
Hubits Pvt Ltd —Kakkanad, Kochi, Kerala
Provide on-call coverage on working days until 23:59 (midnight) to handle dinner service incidents. The role is responsible for keeping client operations…
₹45,000 - ₹50,000 a month
Quick apply
Senior Specialist – Technical Support
CLASSIC TECHNOLOGIES AND BUSINESS SOLUTIONS —Kochi, Kerala
Develop and maintain strong client relationships by ensuring responsive support, clear communication, and a customer-focused approach that enhances overall…
₹9,00,000 - ₹12,00,000 a year
Quick apply

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IT Support Officer

Fruitbae Food Products Pvt Ltd
Kakkanad, Kochi, Kerala

Quick apply

Job details

Permanent | Full-time
₹15,000 - ₹20,000 a month

Benefits

Provident Fund
Commuter assistance

Qualifications

System administration
Computer Science
Software troubleshooting
CCTV
Windows
Technical support
Microsoft Office
Bachelor's degree
IT support
Computer networking
Diploma
Communication skills
Help desk
Information Technology

Full job description

IT Support & Troubleshooting

Provide first-level technical support to employees for hardware, software, network, and system-related issues.
Install, configure, maintain, and troubleshoot desktops, laptops, printers, scanners, and other IT equipment.
Ensure minimal downtime and prompt resolution of IT-related problems.
Maintain records of IT assets, licenses, and support activities.

Software Support

Support all software applications used by the organization.
Coordinate with software vendors and external support teams for issue resolution, upgrades, and maintenance.
Assist employees in using company software effectively.
Monitor software performance and recommend improvements when necessary.

CCTV Management & Evaluation

Monitor, manage, and maintain CCTV camera systems and recording equipment.
Conduct regular inspections and performance evaluations of CCTV cameras.
Troubleshoot CCTV-related issues and coordinate repairs or replacements when required.
Ensure proper storage, backup, and retrieval of surveillance footage as per company policies.

Vendor & Employee Coordination

Act as a mediator between employees and software support/service providers.
Escalate unresolved technical issues to the appropriate vendors or support teams.
Follow up on support tickets and ensure timely closure of issues.
Coordinate with external IT service providers for maintenance and technical projects.

Network & System Administration

Assist in maintaining network connectivity, internet services, Wi-Fi access points, and shared resources.
Support user account management, email setup, password resets, and access permissions.
Monitor system security and ensure compliance with company IT policies.

Additional Responsibilities

Provide IT support during system implementations, upgrades, and migrations.
Conduct basic user training on software and IT best practices.
Maintain data backups and support disaster recovery procedures.
Perform any other IT-related duties assigned by management

Qualifications

Bachelor's Degree or Diploma in Information Technology, Computer Science, or a related field.
1–3 years of experience in IT support, helpdesk, or system administration roles.
Knowledge of Windows operating systems, networking fundamentals, CCTV systems, and business software applications.
Strong troubleshooting and problem-solving skills.
Excellent communication and interpersonal skills.

Key Skills

Technical Support
Software Troubleshooting
CCTV Monitoring & Maintenance
Hardware & Network Support
Vendor Coordination
User Training & Assistance
IT Asset Management
Documentation & Reporting
Communication and Team Collaboration

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

Commuter assistance
Provident Fund

Ability to commute/relocate:

Kakkanad, Kochi, Kerala: Reliably commute or planning to relocate before starting work (Preferred)

Education:

Diploma (Preferred)

Experience:

IT support: 1 year (Preferred)

Shift availability:

Day Shift (Preferred)
Night Shift (Preferred)

Work Location: In person

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