focal point ludhiana punjab desktop support engineer Jobs – 3 Open Jobs Today

IT Support Engineer
JetStar Management Solutions —Focal Point, Ludhiana, Punjab
- ₹25,000 - ₹40,000 a month
- Full-time
- Computer Science
- Software troubleshooting
- Customer service
Quick apply
14h
IT Support Engineer
Inspirisys Solutions —Ludhiana, Punjab
- Full-time
- Computer Science
- Software troubleshooting
- Master's degree
Customer Support Engineer
Sysnet Global Technologies Pvt.Ltd —Ludhiana, Punjab
- Software troubleshooting
- Windows
- Diploma
Quick apply

Other jobs to consider

Find your next job by exploring related positions.

IT Support Engineer
JetStar Management Solutions —Focal Point, Ludhiana, Punjab
May require on-call support or shift work depending on business needs. Office-based environment with occasional travel to branch locations or client sites.
₹25,000 - ₹40,000 a month
Quick apply
14h
IT Executive
Neelkamal International —Phagwara, Punjab
Should be able to use and teach his peers as to how to use it . Handle the complete Website /App and admin portal. IT management: 3 years (Preferred).
₹24,000 - ₹30,000 a month
Quick apply
6d

I want to receive the latest job alerts for desktop support engineer in focal point ludhiana punjab

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

desktop support engineer jobs near focal point ludhiana punjab

Customer Engineer jobs in Bengaluru, Karnataka

Internship , Electronics Engineer jobs in Kolkata, West Bengal

Customer Support Executive, Home Based jobs in Coimbatore, Tamil Nadu

Customer Engineer jobs in Jaipur, Rajasthan

Customer Engineer jobs in Remote

Work From Home Flipkart, Customer Care Executive jobs in Mansarovar, Jaipur, Rajasthan

Customer Engineer jobs in Delhi, Delhi

Cloud Engineer Walk In jobs in Bengaluru, Karnataka

It Support jobs in Kollam, Kerala

Chat Support Executive, Exl jobs in Noida, Uttar Pradesh

It Support jobs in Makarpura, Vadodara, Gujarat

It Support jobs in Mahipalpur, Delhi, Delhi

It Fresher jobs in Tamil Nadu

It Support jobs in Thiruvananthapuram Fort, Thiruvananthapuram, Kerala

Blinkit , Customer Support jobs in Coimbatore District, Tamil Nadu

IT Support Engineer

JetStar Management Solutions
Focal Point, Ludhiana, Punjab

Quick apply

Job details

Full-time
₹25,000 - ₹40,000 a month
14 hours ago

Qualifications

Desktop support
TCP
Computer Science
Software troubleshooting
Customer service
LAN
Windows
Technical support
Microsoft Office
DHCP
Bachelor's degree
Computer hardware
IT support
DNS
Linux
TCP/IP
Computer Applications
Diploma
Communication skills
Active Directory
Information Technology

Full job description

Job Title: IT Support Engineer

Department: Information Technology (IT)

Location: Focal Point

Reports To: IT Manager / Head of IT

Job Summary

The IT Support Engineer is responsible for providing technical support and troubleshooting assistance for computer systems, hardware, software, networks, and IT infrastructure. The role ensures smooth operation of IT systems, resolves user issues, and maintains a secure and efficient technology environment.

Key Responsibilities

Provide first-level and second-level technical support to end users.
Install, configure, and maintain desktops, laptops, printers, scanners, and other IT equipment.
Troubleshoot hardware, software, network, and connectivity issues.
Manage user accounts, passwords, and access permissions.
Monitor and maintain IT systems, servers, and network infrastructure.
Install and update operating systems, software applications, and security patches.
Respond to helpdesk tickets and resolve issues within defined service levels.
Configure and support email systems, collaboration tools, and remote access solutions.
Maintain IT asset inventory and documentation.
Assist in data backup, recovery, and disaster recovery activities.
Ensure compliance with IT security policies and procedures.
Coordinate with vendors and service providers for technical support and equipment maintenance.

Qualifications

Bachelor's Degree/Diploma in Information Technology, Computer Science, Computer Applications, or a related field.
1–5 years of experience in IT support, desktop support, or technical support.
Knowledge of Windows, Linux, and Microsoft Office environments.
Basic understanding of networking concepts, TCP/IP, LAN, WAN, Wi-Fi, DNS, and DHCP.
Experience with Active Directory, Office 365, and helpdesk ticketing systems is preferred.

Skills Required

Strong troubleshooting and problem-solving skills.
Knowledge of computer hardware and software systems.
Excellent communication and customer service skills.
Ability to work independently and manage multiple support requests.
Time management and attention to detail.

Key Performance Indicators (KPIs)

Average ticket resolution time.
First-time issue resolution rate.
System uptime and availability.
User satisfaction score.
Compliance with IT security standards.

Working Conditions

Office-based environment with occasional travel to branch locations or client sites.
May require on-call support or shift work depending on business needs.
Interaction with employees, vendors, and external service providers.

Pay: ₹25,000.00 - ₹40,000.00 per month

Work Location: In person

Quick apply

Refine Your Search

desktop support engineer jobs in focal point ludhiana punjab

IT Support Engineer

IT Support Engineer

Customer Support Engineer

Other jobs to consider

I want to receive the latest job alerts for desktop support engineer in focal point ludhiana punjab

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected