Guindy Chennai Tamil Nadu Systems analyst Jobs – 826 Open Jobs Today

KDP Support Analyst
ADCI MAA 15 SEZ - K20 —Chennai, Tamil Nadu
- Weekend availability
- Software troubleshooting
- Customer service
- English
IT Business Analyst (Intraday Liquidity Management)
Unison Group —Chennai, Tamil Nadu
- ₹15,00,000 - ₹35,00,000 a year
- Full-time
- Hybrid work
- SQL
- Analysis skills
- Scripting
Quick apply
1d
System Analyst
MEDI ASSIST INSURANCE TPA PRIVATE LIMITED —Kilpauk, Chennai, Tamil Nadu
- ₹6,50,000 - ₹8,50,000 a year
- Full-time
- Computer Science
- Analysis skills
- In-person
Quick apply
Business Systems Analyst
Wolters Kluwer —Chennai, Tamil Nadu
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Computer Science
Senior Coding Quality Analyst
Optum —Chennai, Tamil Nadu
- Full-time
- Anatomy knowledge
- Analysis skills
- Bachelor's degree
- Health insurance
Program Management Jr Analyst
Citi —Chennai, Tamil Nadu
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
6030_Data Analyst
Recruise —Chennai, Tamil Nadu
- Full-time
- Computer Science
- SQL
- Analysis skills
Quick apply
Configuration Data Analyst
Haworth International —Chennai, Tamil Nadu
- Full-time
- Engineering
- ERP systems
- Analysis skills
Quick apply
2d
PMO Analyst/Coordinator – Program UNNATI
Daimler Truck AG —Chennai, Tamil Nadu
- Full-time
- PMP
- Master's degree
- Bachelor's degree
8d
Category Analyst
Dabico Airport Solutions India Private Limited —Guindy, Chennai, Tamil Nadu
- ₹10,00,000 - ₹12,00,000 a year
- Full-time
- ERP systems
- Analysis skills
- In-person
- Health insurance
- Paid time off
Quick apply
6d
Business Analyst
ZakApps Software Pvt Ltd —Chennai, Tamil Nadu
- ₹4,00,000 - ₹5,00,000 a year
- Full-time
- Microsoft Excel
- Computer Science
- Master's degree
Quick apply
Privacy Support Analyst
Gen Digital Inc. —Chennai, Tamil Nadu
- Full-time
- Salesforce
- Research
- Microsoft Office
Quick apply
1d
Business Analyst
Havas Group —Chennai, Tamil Nadu
- Full-time
- Microsoft Powerpoint
- Marketing
- SQL
Business Analyst
Prodapt —Guindy, Chennai, Tamil Nadu
- Remote
- Oracle
- Computer Science
- Sales
6d
Assistant Manager - Business Analyst
EXL Service —Chennai, Tamil Nadu
- Full-time
- Computer science
- Azure
- Oracle
- Health insurance
3d
Business Analyst
Infotel UK —Chennai, Tamil Nadu
- Oracle
- SQL
- Analysis skills
Quick apply
Risk Reporting Analyst
Saaki Argus & Averil Consulting —Chennai, Tamil Nadu
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
10d
Reporting Analysis - Data Analyst
Citi —Chennai, Tamil Nadu
- Full-time
- Computer Science
- Master's degree
- SQL
Consulting Analyst
Cognizant —Chennai, Tamil Nadu
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
Senior Medical Coding Analyst
Athenahealth —Chennai, Tamil Nadu
- Full-time
- Travel
- AI
- Health insurance

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KDP Support Analyst

ADCI MAA 15 SEZ - K20 -
Chennai, Tamil Nadu

Apply Now

Job details

Full-time

Qualifications

Software troubleshooting
Customer service
English
Research
Analysis skills
Computer skills
Communication skills
HTML

Full job description

DESCRIPTION

Amazon's Kindle Direct Publishing (KDP) is an independent self-publishing service launched in November 2007, concurrently with the first Amazon Kindle device that allows authors of any level to engage millions of readers that shop on Amazon. The KDP Customer Support Analyst will be the front-line interface between Amazon and publishers/content providers who use the KDP's self-publishing platform to publish, market, and sell their content in Amazon's Kindle store. The KDP Customer Support Analyst will work towards ensuring all the concerns from the publishers are duly attended. Kindle Direct Publishing offers a team environment that thrives on innovation and excellence, and our staff is talented, and passionate about creating an exceptional customer experience. If you want to work for a team who delights customers, solves problems, and is the face of our company, then the KDP Customer Support Analyst role is the job for you!

Key job responsibilities
Key job responsibilities

Process and respond to email, phone, and chat contacts received from KDP website users
Demonstrate clear and polite written and verbal communication
Maintain a positive and professional demeanor at all times
Meet or exceed all quality, productivity, and time management goals as set by management.
Follow all site performance and behavior expectations as outlined by management.
Demonstrate an appropriate sense of urgency for email response times and phone & chat service levels
Follow company policies and processes in order to process customer requests appropriately
Use customer service tools and software to troubleshoot, provide an accurate response, and create an exceptional customer experience
Escalate customer issues appropriately and in a timely manner
Proactively communicate system & process issues
Proactively strive to drive improvement to the internal and external processes to enhance the customer experience
Contact appropriate teams as needed for systemic issues
Detail oriented and process focused. Must be able to follow processes and document research & interactions in clear and concise manner.
Flexibility to work shifts including overnight and weekends

BASIC QUALIFICATIONS

Speak, write, and read fluently in English
Should be willing to work from the office as VCC is not available.
Minimum of 1 year experience handling multiple forms of direct customer inquiries via calls, chats and/or emails.
Adequate communication skills.
Proven ability to provide high quality customer service in a fast-changing environment by developing personalized responses for publisher questions.
Must possess computer navigation skills, along with a basic understanding on how to use a website/web browser and the internet.
Must possess analytical skills
Must be able to research, replicate, categorize, and document customer issues to identify & understand their problems.
Must have a proven ability to use data and research to inform the best course of action and/or possible resolutions
Must have high speed internet services that comply with the below recommendation:
An Octane 2.0 score of 30,000 or greater
Network latency of 150 ms or less
Download speed of 3 Mbps or greater

PREFERRED QUALIFICATIONS

Additional computer skills certifications in web technologies are preferable.
Experience in web-enabled software products or services is highly preferred.
Should be able to understand a complex problem and respond to authors.
Basic familiarity with web technologies and HTML is highly desirable.
Analytical skills required. Must be able to understand problems that authors are facing, categorize, document, and decide when and to whom to escalate them.
Detail-oriented and process-focused. Must be able to follow the process and document interactions as per requirements in clear and concise manner.
College graduates.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Apply Now

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systems analyst jobs in guindy chennai tamil nadu

KDP Support Analyst

IT Business Analyst (Intraday Liquidity Management)

System Analyst

Business Systems Analyst

Senior Coding Quality Analyst

Program Management Jr Analyst

6030_Data Analyst

Configuration Data Analyst

PMO Analyst/Coordinator – Program UNNATI

Category Analyst

Business Analyst

Privacy Support Analyst

Business Analyst

Business Analyst

Assistant Manager - Business Analyst

Business Analyst

Risk Reporting Analyst

Reporting Analysis - Data Analyst

Consulting Analyst

Senior Medical Coding Analyst

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