Middleware- Domain Lead L3
This role has been designed as ‘’Onsite’ with an expectation that you will primarily work from an HPE partner/customer office.
Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.
Job Description:
HPE Operations is our innovative IT services organization. It provides the expertise to advise, integrate, and accelerate our customers’ outcomes from their digital transformation. Our teams collaborate to transform insight into innovation. In today’s fast paced, hybrid IT world, being at business speed means overcoming IT complexity to match the speed of actions to the speed of opportunities. Deploy the right technology to respond quickly to market possibilities. Join us and redefine what’s next for you.
What you’ll do:
We are looking for a passionate candidate who can perform Middleware L3 or SME level tasks.
Designs and builds simple to complex database structures from data models. Install, configure and patch in Middleware instances. Solid meeting management principles work collaboratively with other team members and build positive working relationships. Open and transparent in style and approach when working with others. High level of importance on personal development, while understanding and improving upon weaknesses.
Responsibilities:
Application Monitoring Services
Monitor application response times from the end-user perspective in real time and alert organizations when performance is unacceptable. By alerting the user to problems and intelligently segmenting response times, it should quickly expose problem sources and minimizes the time necessary for resolution.
It should allow specific application transactions to be captured and monitored separately. This allows administrators to select the most important operations within business-critical applications to be measured and tracked individually.
It should use baseline-oriented thresholds to raise alerts when application response times deviate from acceptable levels. This allows IT administrators to respond quickly to problems and minimize the impact on service delivery.
It should automatically segment response-time information into network, server and local workstation components to easily identify the source of bottlenecks.
Application Management Services
Management and maintenance of applications, including application configuration management for all applications such as Oracle Forms 10g ,Oracle SSO 10g ,OID 10g, Oracle Portal 10g ,Oracle Reports 10g ,Internet Application Server (OAS) 10.1.2.2.0, Oracle Web Server (OWS) 10.1.2.2.0, Oracle WebCenter Portal 12.2.1.3 ,Oracle Access Manager 12.2.1.3,Oracle Internet Directory 12.2.1.3,Oracle WebLogic Server 12.2.1.3,Oracle HTTP Server 12.2.1.3, Oracle ADF 12.2.1.3 (Fusion middleware) ,Oracle Forms 12.2.1.3,Oracle Reports12.2.1.3,mobile apps, Windows IIS, portal, web cache, BizTalk application and DNS applications, tomcat etc.
Assistance in deployment of new applications, upgrades, modifications and maintenance of any new application deployment.
Support during new dealer rollout via configurations at the application end, TCP files creation, and integration with dealer's legacy application such Tally etc.
Shutdown and start-up of applications, generation of MIS reports, monitoring of application load user account management scripts execution, analysing system events, monitoring of error logs etc.
Compliance to daily health checklist, portal Updation, reports deployment, scripts and file deployment, data flow monitoring and failure log file analysis.
Deployment of application patches, housekeeping activities, backup and restoration for all the applications including DMS, BizTalk and DNS application.
Logging of system events and incidents and its root cause analysis. Further the incident should also be closed in the service desk / helpdesk management tool.
Installation, configuration, and deployment of new applications, upgrades, migrations, modifications, and maintenance support
Patching and upgrades of applications (as per patch release schedule from OEM)
Performance tuning and optimization
Capacity planning and management
Hardening of Middleware components
Perform performance and security benchmarking for each Middleware setup and provide reports & recommendations to MSIL domain owner
Document risks in Middleware setup and report to MSIL domain owner
Implementation, evaluation and updating of backup, recovery, and data replication procedures
Configuration, maintenance, monitoring, and testing of DR setup
Support Applications team in deployment, modifications, and troubleshooting of applications
Incident Management, Change Management
Problem Resolution and Root Cause Analysis
Coordination with Application team for activities, incidents, etc.
Application cloning & refresh activities (w.r.t Middleware)
SOP creation for recurring activities
Management and maintenance of applications such as Oracle F&R 10g, Oracle F&R 12c, Oracle WLS, Oracle IAS, Microsoft IIS, OID, OAM, SSO, RHEL JBoss, Apache HTTP, RCU, WebSphere etc.
Automation and scripting
Engagement with OEM for troubleshooting, etc.
Assessing vulnerabilities, Tracking and closure of assessed/reported vulnerabilities.
Version tracking and compliance
Patch tracking and compliance
Failover testing and DR drill
Tracking & closure of Changes
Application Release Management
Scheduling, coordinating and managing releases for application
Take application code backup, place new code and restart the services
what You Need To Bring :
Team Management – should be able to manage a technical team
Customer SPOC for Middleware Domain
Communication and Problem-Solving - Excellent communication skills and the ability to visualize algorithmic structures.
Process Knowledge – Incident, Change & Problem Management skills (should be able to perform RCAs for the Severity1 & repetitive incidents)
Should have Collaborative approach, Adaptability
Accountability, Accountability, Action Planning, Active Learning, Active Listening, Bias, Business Growth, Business Planning, Coaching, Commercial Acumen, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Experience Strategy, Customer Solutions, Data Analysis Management, Data Collection Management (Inactive), Data Controls, Design Thinking, Empathy, Follow-Through, Growth Mindset, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity {+ 5 more}
Health & Wellbeing
We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.
Personal & Professional Development
We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.
Unconditional Inclusion
We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.
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Job:
Services
Job Level:
Expert
HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity.
Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.
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