Haryana Reservation agent Jobs – 13 Open Jobs Today

Head of Customer Care
Omprime —Gurugram, Haryana
- Full-time
- Remote
- Customer service
- English
- Analysis skills
Sr. Ticketing Consultant- Domestic and International
Carewell Tour and Travels Pvt Ltd —Faridabad, Haryana
- ₹40,000 - ₹45,000 a month
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
Quick apply
Reservation Executive
STG Journey India Pvt. Ltd —Gurgaon H.O, Gurugram, Haryana
- ₹20,000 - ₹25,000 a month
- Full-time
- Hospitality
- Inventory control
- Inventory management
- Cell phone reimbursement
Quick apply
13d
Reservation Associate
AccorHotel —Gurugram, Haryana
- Full-time
- English
Quick apply
Office Administrator
SWARAN SOFT SUPPORT SOLUTIONS PRIVATE LIMITED —Gurugram, Haryana
- Full-time
- English
- Microsoft Office
- Bachelor's degree
Quick apply
Senior Manager - Tech Product Manager
Optum —Gurugram, Haryana
- Full-time
- Microsoft Excel
- Azure
- SQL
- Health insurance
4d
Inside Sales Manager – Hotel & Banquet Sales
Kaara Hospitality & Leisure —Gurugram, Haryana
- ₹35,000 - ₹60,000 a month
- Full-time
- Hospitality
- Sales
- Microsoft Office
Cloud Finops
Capgemini Sogeti —Gurugram, Haryana
- Azure
- Master's degree
- SQL
- Flexible schedule
6d
Social Media Sales
Province Infotech —Gurugram, Haryana
- ₹40,000 - ₹47,000 a month
- Weekend availability
- Sales
- Customer service
- Bachelor's degree
- Health insurance
Quick apply
12d
Sales Manager Holiday Inn Express Gurgaon Sector 50
Holiday Inn Express —Gurugram, Haryana
- Hospitality
- English
- Bachelor's degree
Inside Sales Executive – Hotel & Banquet Sales
Kaara Hospitality & Leisure —Gurugram, Haryana
- ₹18,000 - ₹30,000 a month
- Full-time
- Hospitality
- Sales
- Microsoft Office
Hotel Sales Executive
Unitop Tours & Travel —Gurgaon H.O, Gurugram, Haryana
- Full-time
- Hospitality
- Sales
- Microsoft Office
Quick apply

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Head of Customer Care

Omprime
Gurugram, Haryana

Apply Now

Job details

Full-time

Qualifications

Customer service
English
Analysis skills
Customer support
Leadership
Communication skills

Full job description

OMPRIME is an international IT product company specialized in the field of travel and transportation. We serve clients worldwide from offices in Moldova, the UK, India, the Philippines and others. Together we design and create from scratch our own search and reservation systems, CRM systems and many other products in the field of transport and travel. Being a company with many innovative ideas, we not only create our own products, but we are also in continuous and efficient development. The most important projects that have made us famous worldwide are WowFare, Ovago, HOP2 and Arangrant. Together, we share a common set of values based on team spirit, high quality and client-oriented approach.

We are currently looking for a Customer Care Lead to join our fast-paced, growing Indian office on a full-time or consultancy basis. In this role, you will lead members of the Customer Support team in India while helping them to communicate more effectively and positively with the customers.

An ideal candidate for this position has excellent communication, leadership skills and can manage high-level customer complaints and provide immediate resolution and disputes. He/she can implement strategies to ensure customer satisfaction, increase productivity, and evaluate team members’ performance.

Requirements:

At least 1+ years of experience as Head of Customer Care or related position
3-5+ years of prior experience in customer service in the travel industry
Experience developing and delivering communication-related training for customer support agents
Excellent verbal and written communication English skills.
Strong analytical, interpersonal, problem-solving, and planning skills
Ability to work well autonomously and within a team in a fast-paced environment

Job description:

Supervise operations in the Customer Care department
Provide training and regular mentorship to team members
Handle complex and escalated customer service issues
Take ownership of the customer’s inquiries and follow problems through to resolution
Maintain accurate records and document all customer service activities and discussions
Assess service statistics and prepare detailed reports on your findings
Organize, plan and coordinate internal workflow to ensure current goals are accomplished
Analyze and improve the quality of the service provided by the Customer Care Department
Coordinate and manage customer service projects and initiatives

What you’ll love about us:

Great opportunities for professional growth
Motivating salary
Official employment and full social package
Remote work option
Work in a friendly team

Apply Now

Refine Your Search

reservation agent jobs in haryana

Head of Customer Care

Sr. Ticketing Consultant- Domestic and International

Reservation Executive

Reservation Associate

Office Administrator

Senior Manager - Tech Product Manager

Inside Sales Manager – Hotel & Banquet Sales

Cloud Finops

Social Media Sales

Sales Manager Holiday Inn Express Gurgaon Sector 50

Inside Sales Executive – Hotel & Banquet Sales

Hotel Sales Executive

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