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Front Office Executive
Spartan —Gurugram, Haryana
- ₹50,000 - ₹60,000 a month
- Full-time
- Hospitality
- Customer service
- Microsoft Office
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Front Office Executive

Spartan -
Gurugram, Haryana

Quick apply

Job details

Full-time
₹50,000 - ₹60,000 a month

Qualifications

Hospitality
Guest relations
Customer service
Personal training
Microsoft Office
POS
Front desk
Billing
Communication skills

Full job description

Front Office Executive

Location: Gurugram, Haryana
Job Type: Full-time
Salary: ₹50,000 – ₹60,000 per month (based on experience)

About the Role

We are looking for a polished, customer-focused, and service-oriented Front Office Executive to join a premium luxury fitness club in Gurugram. If you have experience in hospitality, retail, luxury services, or premium customer-facing roles and enjoy creating exceptional customer experiences, we'd love to hear from you.

As the first point of contact, you will play a key role in delivering a seamless and personalized experience for our members while ensuring smooth front desk operations.

Key Responsibilities

Welcome members and visitors with professionalism, warmth, and discretion.
Manage front desk operations including member check-ins, appointments, calls, and walk-in inquiries.
Coordinate with trainers, sales, and operations teams to ensure an exceptional member experience.
Handle membership renewals, billing, invoicing, and basic cash/card transactions.
Maintain the reception area, ensuring high standards of cleanliness, presentation, and ambience.
Resolve member queries promptly and escalate concerns when required.
Maintain confidentiality and privacy of members at all times.
Ensure smooth day-to-day front office operations.

Requirements

Minimum 2 years of experience in Retail, Hospitality, Luxury Retail, Luxury Hotels, Premium Fitness Clubs, Spas, or Lifestyle Services.
Excellent verbal communication and interpersonal skills.
Strong customer service mindset with experience handling premium clientele.
Basic understanding of fitness, wellness, or gym operations.
Passion for fitness or active involvement in activities such as gym workouts, yoga, sports, or wellness.
Comfortable using MS Office and billing/POS systems.
Well-groomed, confident, and professional personality.

Preferred Qualifications

Experience working in premium gyms, luxury hotels, luxury retail brands, spas, or lifestyle clubs.
Knowledge of fitness memberships, personal training services, or wellness programs.

Why Join Us?

Opportunity to work with a premium luxury fitness brand.
Professional and growth-oriented work environment.
Exposure to high-end clientele.
Supportive and collaborative team culture.
Competitive salary and career advancement opportunities.

Job Details

Location: Gurugram
Job Type: Full-time
Salary: ₹50,000 – ₹60,000 per month
Shift: Day Shift
Week Off: Rotational Week Off
Work Mode: On-site

Pay: ₹50,000.00 - ₹60,000.00 per month

Work Location: In person

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