hr manager call center Jobs – 123 Open Jobs Today

Operations Manager I
Concentrix —Gurugram, Haryana
- Full-time
- Bachelor's degree
- Communication skills
- Flexible schedule
Sr. Managed Services Consultant (AMER shift)
Sprinklr —Gurugram, Haryana
- Full-time
- Social media management
- Analysis skills
- Time management
- Paid time off
Travel Consultant
LEISUREFLIES TRAVELS PRIVATE LIMITED —Panchkula, Haryana
- ₹45,000 - ₹65,000 a month
- Full-time
- In-person
- Communication skills
- Negotiation
- Health insurance
- Cell phone reimbursement
Quick apply
Manager, Communications & Employer Brand, People Experience - Global Capability Center
Alvarez & Marsal —Gurugram, Haryana
- Project management
- AI
- Editing
Account Manager - GCC, GCC, AWS India
AWS India - Delhi —Gurugram, Haryana
- Full-time
- Sales
- Master's degree
- AWS
Enterprise Sales Manager
Innvocon Learning Solutions —Gurugram, Haryana
- ₹12,00,000 - ₹15,00,000 a year
- Full-time
- Sales
- APIs
- In-person
- Paid sick time
Quick apply
2d
Project Administrator (Project Coordinator)
Target Integration —Gurgaon H.O, Gurugram, Haryana
- ₹3,00,000 - ₹6,00,000 a year
- Full-time
- Microsoft Excel
- Customer service
- Project management
- Health insurance
Quick apply
Operations Manager
NIRVASA HEALTHCARE PRIVATE LIMITED —Gurugram, Haryana
- ₹1,50,000 - ₹4,50,000 a year
- CRM software
- Marketing
- Salesforce
Quick apply
18h
Management Trainee- Customer Care
Genpact India Pvt. Ltd. —Gurugram, Haryana
- Full-time
- Remote
- Customer service
- English
- Bachelor's degree
Quick apply
Workforce Services Senior Manager
Accenture —Gurugram, Haryana
- Full-time
- Negotiation
SOLUTION CENTER SPECIALIST II
McCormick —Gurugram, Haryana
- Bachelor's degree
- Human resources
Salesforce Administrator
The Asia Group —Gurugram, Haryana
- Salesforce
Operations / Senior Operations Manager, Amazon
ASSPL - Haryana - C77 —Gurugram, Haryana
- Full-time
- Management
- Analysis skills
- Bachelor's degree
9d
Assistant Manager
EXL Service —Gurugram, Haryana
- Full-time
- Bachelor's degree
Unified Communications (UC) Engineer - Global Capability Center
Alvarez & Marsal —Gurugram, Haryana
- Computer Science
- Analysis skills
- Bachelor's degree
Delivery Lead Manager
Accenture —Gurugram, Haryana
- Full-time
- Analysis skills
- Bachelor's degree
- Agile
Facilities Manager
JLL —Gurugram, Haryana
- Weekend availability
- Microsoft Powerpoint
- Bilingual
- Microsoft Excel
- Health insurance
- Life insurance
9d
Associate Product Manager
Sprinklr —Gurugram, Haryana
- Full-time
- AI
- Communication skills
- Paid time off
Service Manager – After Market
Cosmos Pumps —Faridabad, Haryana
- Master's degree
- Business development
- Bachelor's degree
Manager Operations|International|25092025
TGBPL TP India - IBU —Gurugram, Haryana
- Full-time
- Remote
- Work from home

I want to receive the latest job alerts for manager call center in hr

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

manager call center jobs near hr

Travel Consultant jobs in Panchkula, Haryana

Service Manager jobs in Faridabad, Haryana

Facilities Manager jobs in Gurugram, Haryana

Enfuse Solution jobs in Maharashtra

Ideal Solution jobs in K. K. Nagar, Madurai, Tamil Nadu

Solution Specialist jobs in Hyderabad District, Telangana

Ent Surgeon, Ent Doctor, Ent Specialist, Ms Ent jobs in Maharashtra

Solution Specialist jobs in Hyderabad, Telangana

Solution Specialist jobs in Chennai, Tamil Nadu

Travel Consultant jobs in Banashankari, Bengaluru, Karnataka

Travel jobs in Indore, Madhya Pradesh

Travel Consultant jobs in Andheri, Mumbai, Maharashtra

Travel Work From Home jobs in Kerala

Travel Consultant jobs in Raipur, Chhattisgarh

Associate Product Manager jobs in Delhi

Product Based Software Company jobs in Ahmedabad, Gujarat

Associate Product Manager jobs in Hinjewadi, Pune, Maharashtra

Product Based Company For Data Analyst jobs in Chennai, Tamil Nadu

Associate Product Manager jobs in Powai, Mumbai, Maharashtra

Associate Product Manager jobs in Mumbai Central, Mumbai, Maharashtra

Operations Manager I

Concentrix -
Gurugram, Haryana

Apply Now

Job details

Full-time

Benefits

Flexible schedule

Qualifications

Call center
Bachelor's degree
Communication skills

Full job description

Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.

Role and Key Responsibilities:

Analyze and maintain all Client Service Level Agreements; implement improvement plans as needed
Maximize revenue generation to reach long and short-term financial projects (i.e. data collection for billable/non-billable hours, forecasting, budgeting, etc.)
Selecting, training, developing, and managing performance of direct reports and their associates; including planning and assigning work for staff in accordance with the organization’s policies and applicable legal requirements
Manage and review operational reports (Attendance adherence, PFP, Client scorecard, Metrics management reports)
Create and maximize relationships with client partners
Provide leadership and guidance to direct reports to ensure consistent administration of company policies and standards; define and implement any corrective actions needed to meet operational performance
Conduct regular one-on-ones with direct reports to review individual performance, the performance of their team and offer on-going developmental coaching
Create a positive work environment through employee engagement; resolve employee relation issues in a professional and timely manner
Participate in cross functional meetings to review information received from operational support functions - Training, HR, Quality, WFM, TA.- and partner to define action plans that resolve issues and drive continuous improvement
Implement best practices and over-deliver for clients, drive consistent performance, evaluate staffing needs, with input from BD and Client and make adjustments to meet changing requirements
Attend business reviews with the client
Handle a team of team leaders

Candidate Profile

Associate’s degree in related field with more than seven years of experience (with at least two years of Progressive Management Experience) preferred
Call center experience preferred
Demonstrated ability to coach and develop action plans, which maximize performance, and provide effective feedback
Demonstrated ability to analyze and improve work processes; establish a course of action for self and others to accomplish a specific goal
Work well under pressure and follow through on items to completion while maintaining professional demand
Excellent communication skills, both written and verbal. Ability to effectively present information to internal and external associates
Demonstrated ability to organize and prioritize projects in a fast-paced and deadline-oriented business environment
Demonstrated ability to mentor, coach and provide direction to a team of employees
Willingness to work a flexible schedule

Educational Qualification : Graduate

Disclaimer:-

'Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for ‘recruitment’, ‘processing’ or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letter head with authentic signatures of appropriate Concentrix authorities.'

Apply Now

Refine Your Search

manager call center jobs in hr

Operations Manager I

Sr. Managed Services Consultant (AMER shift)

Travel Consultant

Manager, Communications & Employer Brand, People Experience - Global Capability Center

Account Manager - GCC, GCC, AWS India

Enterprise Sales Manager

Project Administrator (Project Coordinator)

Operations Manager

Management Trainee- Customer Care

Workforce Services Senior Manager

SOLUTION CENTER SPECIALIST II

Salesforce Administrator

Operations / Senior Operations Manager, Amazon

Assistant Manager

Unified Communications (UC) Engineer - Global Capability Center

Delivery Lead Manager

Facilities Manager

Associate Product Manager

Service Manager – After Market

Manager Operations|International|25092025

I want to receive the latest job alerts for manager call center in hr

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected