Hyderabad Telangana Application support analyst Jobs – 825 Open Jobs Today

IT Support Analyst 1
RSM —Hyderabad, Telangana
- Full-time
- Software troubleshooting
- Customer service
- Windows
Support Analyst IT – Quality
Mattel —Hyderabad, Telangana
- Full-time
- Hybrid work
- Computer Science
- Software troubleshooting
- Customer service
Quick apply
12d
IT PMO Analyst
Orica —Hyderabad, Telangana
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Analysis skills
IT Support Analyst
Vigilant Technologies —Hyderabad, Telangana
- Computer Science
- Software troubleshooting
- B.Sc
FBS - Business Solutions Analyst
Capgemini —Hyderabad, Telangana
- Full-time
- Remote
- English
- 12th Pass
- Analysis skills
Quick apply
QA Engineer (Healthcare Domain)
HelixBeat —Hyderabad, Telangana
- ₹7,00,000 - ₹10,00,000 a year
- Remote
- EMR systems
- APIs
- Agile
Quick apply
QA Analyst II (Manual + Salesforce + GenAI Testing)
Intercontinental Exchange Holdings, Inc. —Hyderabad, Telangana
- Full-time
- Salesforce
- Agile
- AI
Application Support Analyst
Sweken IT Solutions —Hyderabad, Telangana
- Full-time
- Computer Science
- English
- SQL
FBS Production Support Analyst
Capgemini —Hyderabad, Telangana
- Full-time
- Hybrid work
- English
- Java
- 12th Pass
- Paid time off
Quick apply
Analyst Transactions & Processing
Trimont Services India Pvt Ltd —Hyderabad, Telangana
- Hybrid work
- Finance
- Master's degree
- Administrative experience
HJ - 1454 - Application Support Analyst – Digital Systems
Softobiz Technologies —Hyderabad, Telangana
- Full-time
- Customer service
- AWS
- APIs
Application Support Team Lead
Computershare —Hyderabad, Telangana
- Full-time
- Customer service
- Research
- Analysis skills
- Health insurance
- Paid time off
5d
PCO / PMO Analyst
Kumaran Systems —Hyderabad, Telangana
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Analyst
Experian —Hyderabad, Telangana
- Full-time
- Azure
- Software troubleshooting
- SQL
- Health insurance
- Paid time off
Quick apply
Trainee Analyst - Engineering
Nukkad Shops —Hyderabad, Telangana
- Azure
- Computer Science
- Data analysis skills
PEGA - Senior Application Support Lead Analyst (7-10 Yrs)
CGI —Hyderabad, Telangana
- Weekend availability
- Oracle
- Computer Science
- Software troubleshooting
Quick apply
Power BI Analyst
Keyloop —Hyderabad, Telangana
- SQL
- Analysis skills
- Scripting
SQL Developer
KTech Products —Hyderabad, Telangana
- Remote
- Computer Science
- SQL
- Analysis skills
Service desk analyst
Prolifics —Hyderabad, Telangana
- Windows
- Master's degree
- Bachelor's degree
12d
Business Analyst
Digi Delight Solutions Pvt Ltd —Hyderabad, Telangana
- ₹20,000 - ₹3,00,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
5d

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IT Support Analyst 1

RSM -
Hyderabad, Telangana

Apply Now

Job details

Full-time

Qualifications

Software troubleshooting
Customer service
Encryption
Information Systems
Windows
Microsoft Office
Bachelor's degree
ServiceNow
Active Directory
Time management

Full job description

About us

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.

The Service Desk Analyst is a member of the Service Desk team. They are responsible for first level technical support of all supported applications. They will respond to user inquiries regarding incidents with applications, networks, platforms, and servers. In addition, they will answer questions via phone and electronic mail related to the use of supported software and hardware systems. They will escalate to L2 and L3 as appropriate. Additional responsibilities to include:

Provides technical support by phone and live chat to customers relating to effective use of technologies including computer, mobility, voice, network connectivity, and various software applications.

Support and maintenance of PCs including but not limited to:

Complete PC setup and deployment for new employees using standard hardware, images, and software.
Train new employees on the use of PC and other networked equipment using standard training documents.
Assign users and computers to proper business groups in Active Directory.
Perform timely workstation hardware and software upgrades.
Troubleshoot and resolve hardware, connection, and software issues reported
Coordinate with authorized vendor for PC hardware repair.
Monitor and remove virus, spy-ware, and other non-authorized software.
Maintain and/or coordinate local hardware inventory
Maintain local office network devices and print server
Install and upgrade network devices as required
Report server issues to appropriate networking teams and assist in troubleshooting
Setup and maintain network printers, scanners, and multi-function devices as well as facilitate repairs

Complete various projects and tasks as assigned as such:

IT focus groups
Remediation projects (OS and Hardware).
Reconciliation of licenses associated with locally purchased software.
Coordinate with local vendors for cabling, HVAC, phone system, printer/fax, and other IT related facilities maintenance.
Tasks related to potential office remodels or relocations
Support firm software
Support Desktop Management with post-mass deployment issues of standard software
Provide IT support for local software within region
Upgrade local server software as necessary

EDUCATION

Associate degree in Information Systems, Business, or related field, or equivalent experience.

TECHNICAL/SOFT SKILLS

Working knowledge of hardware and applications including but not limited to:
- Microsoft Windows OS, MS Office Suite, asset management, Microsoft Active Directory, computer imaging software, ServiceNow, endpoint security & protection, enterprise backup solutions, hard disk encryption software, PC hardware, printers, and other networked equipment.

SPECIAL REQUIREMENTS SPECIFIC TO JOB

Excellent verbal and written communications
Demonstrates a working knowledge of the technology tools required within assigned responsibilities
Effective organization and time management skills
Ability to manage multiple tasks
Strong attention to detail
Ability to handle constantly changing flow of traffic, remain productive during slow times, be able to multitask effectively during busy times and exercise patience and professionalism during stressful situations.
Ability to work in a highly collaborative environment and consult effectively with employees at all levels.

EXPERIENCE

1-3 years relevant experience in IT or Customer Service.

MANAGEMENT

PREFERRED REQUIREMENTS

Bachelor’s degree

At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/india.html.

RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Indian Armed Forces; Indian Armed Forces Veterans, and Indian Armed Forces Personnel status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation.

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please send us an email at [email protected].

Apply Now

Refine Your Search

application support analyst jobs in hyderabad telangana

IT Support Analyst 1

Support Analyst IT – Quality

IT PMO Analyst

IT Support Analyst

FBS - Business Solutions Analyst

QA Engineer (Healthcare Domain)

QA Analyst II (Manual + Salesforce + GenAI Testing)

Application Support Analyst

FBS Production Support Analyst

Analyst Transactions & Processing

HJ - 1454 - Application Support Analyst – Digital Systems

Application Support Team Lead

PCO / PMO Analyst

Analyst

Trainee Analyst - Engineering

PEGA - Senior Application Support Lead Analyst (7-10 Yrs)

Power BI Analyst

SQL Developer

Service desk analyst

Business Analyst

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