Hyderabad Telangana Senior support analyst Jobs – 758 Open Jobs Today

Production Support - Senior Lead
CGI —Hyderabad, Telangana
- Full-time
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Quick apply
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FBS Data Management Senior Analyst
Capgemini —Hyderabad, Telangana
- Full-time
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- Microsoft Excel
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- Paid time off
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Lead/Senior Business Analyst- Asset Management
EPAM Systems, Inc. —Hyderabad, Telangana
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Senior Compliance Analyst
Franklin Templeton Investments —Hyderabad, Telangana
- Full-time
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TTEC Digital —Hyderabad, Telangana
- Full-time
- Azure
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13d
Lead/Senior Business Analyst - Multiple Domains
EPAM Systems, Inc. —Hyderabad, Telangana
- SQL
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Senior Business Analyst- Trade Finance (6-8 Years)
CGI —Hyderabad, Telangana
- Full-time
- Computer Science
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Senior Support Analyst
DAZN —Hyderabad, Telangana
- Full-time
- AWS
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6d
Operations Senior Analyst – Supplier Onboarding, TPRM & Contract Lifecycle - Noida
Cognizant —Hyderabad, Telangana
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Service & Knowledge Omnichannel Senior Analyst
PepsiCo —Hyderabad, Telangana
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Senior Research Analyst
79th East Pvt Ltd —Ameerpet, Hyderabad, Telangana
- ₹5,50,000 - ₹7,00,000 a year
- Full-time
- Microsoft Excel
- Research
- Finance
- Health insurance
Quick apply
IT Application Senior Operations LEAD Support Engineer – Wealth Management
CGI —Hyderabad, Telangana
- Full-time
- Oracle
- Computer Science
- Software troubleshooting
Quick apply
5d
Sr. Business Analyst 4C
Genpact India Pvt. Ltd. —Hyderabad, Telangana
- Full-time
- Hybrid work
- English
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- Master's degree
- Health insurance
Quick apply
FBS-Senior Operations Analyst
Capgemini —Hyderabad, Telangana
- Full-time
- Hybrid work
- Microsoft Excel
- Salesforce
- Master's degree
- Paid time off
Quick apply
Senior Business Analyst
TriNet —Hyderabad, Telangana
- Microsoft Excel
- Management
- Computer Science
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Senior Procurement Analyst (Strategic Sourcing, Contract Negotiation, Spend Analysis)
Franklin Templeton Investments —Hyderabad, Telangana
- Full-time
- Microsoft Excel
- Bachelor's degree
- Financial services
- Health insurance
6d
Associate (Data & Insights) - Client Experiences Center - Hyderabad
Deloitte —Hyderabad, Telangana
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Work from home
Analyst (Support & Operations)
HCLTech —Hyderabad, Telangana
- Weekend availability
- Software troubleshooting
- Flexible schedule
Project Manager II-Program Manager Operations
UST —Hyderabad, Telangana
- Microsoft Powerpoint
- Microsoft Excel
- Data analysis skills
Quick apply
Sr Analyst-CMDB & HAM Management
Mattel —Hyderabad, Telangana
- Full-time
- Computer Science
- English
- Analysis skills
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Production Support - Senior Lead

CGI -
Hyderabad, Telangana

Quick apply

Job details

Permanent | Full-time
4 hours ago

Benefits

Flexible schedule

Qualifications

Lucene
BCS
SSO
Elasticsearch
Cloud infrastructure
Oracle
Go
Node.js
Computer Science
Cassandra
Relational databases
C#
NoSQL
Google Cloud Platform
MongoDB
.NET
Java
Application development
SOAP
SQL
AWS
Analysis skills
Bachelor's degree
JavaScript
PostgreSQL
Distributed systems
Splunk
REST
Scripting
Ruby
Web services
DynamoDB
Solr
Business requirements
Groovy
Heroku
TypeScript
Python
MySQL

Full job description

Founded in 1976, CGI is among the largest independent IT and business consulting services firms in the world. With 94,000 consultants and professionals across the globe, CGI delivers an end-to-end portfolio of capabilities, from strategic IT and business consulting to systems integration, managed IT and business process services and intellectual property solutions. CGI works with clients through a local relationship model complemented by a global delivery network that helps clients digitally transform their organizations and accelerate results. CGI Fiscal 2024 reported revenue is CA$14.68 billion and CGI shares are listed on the TSX (GIB.A) and the NYSE (GIB). Learn more at cgi.com.
Job Title: Production Support Sr Lead
Experience: 8+ Years
Category: Production Support
Shift: 6 am – 2 pm / 1 pm – 10 pm
Main location: India, Telangana, Hyderabad / India, Karnataka, Bengaluru
Position ID: J0826-0259
Employment Type: Full Time
Education Qualification: Bachelor's degree in Computer Science or related field or higher with minimum 8 years of relevant experience.
Position Description: We are looking for an experienced Production Support Senior Lead to join our team. This position requires a managerial, technical and motivated individual capable of interacting with stakeholders and engineering teams and is responsible for post-implementation support changes that go into production. In this role, an individual will proactively monitor production tickets, trend analysis, mentoring teams, identify areas of improvement and improve operational expenses

#LI-AS26

Your future duties and responsibilities

Lead a team of analysts, developers in triaging customer reported issues and monitoring/maintaining critical web/mobile applications
Understand the product/functionality and the business requirements. Ensure the production support team is aware of the impact of changes that go into production.
Candidates will have hands on experience in handling distributed systems
Candidates should have experience with maintaining medium-to-large-scale web and mobile applications.
Ability to navigate multiple technologies including AWS, Openshift, Node JS, Python, Java, Mongo DB,
Be part of a fast-moving team, working with internally developed tools and open-source technologies.
Triage functional and technically complex customer reported issues in a distributed environment
Analyze advanced, distributed solutions that process, store, and quickly retrieve huge volumes of data and identify root cause
Conduct daily reviews of production tickets, weekly review with senior management on the trend and report progress on improvement areas and action.
Conduct and participate in postmortem calls for high severity incidents in production.
Willingness to work a flexible schedule to accommodate project deadlines

Required qualifications to be successful in this role

Must-Have Skills:

Strong Experience with Application Monitoring Tools (Splunk, Cloudwatch, Dynatrace etc)
Experience in scripting languages such as JavaScript, Typescript, Ruby, or Python
Web application development experience with compiled languages such as Java, Groovy, C#, or Go
Strong analytical and problem-solving skills, ability to handle multiple issues at the same time
Experience with cloud infrastructure (AWS, Google App Engine, or Heroku)
Experience in analyzing RESTful, SOAP web services
Strong experience with enterprise level N-tier web applications
Experience in writing native SQL queries
Relational Database - experience using Oracle, MySQL/MariaDB, Postgres, or SQLServer
NoSql Database - DynamoDb, MongoDB, Cassandra

Good-to-Have Skills:

Experience with building dashboards.
Experience in SSO (SAML, OPENID)
Knowledge of search solutions such as Lucene, Solr, or ElasticSearch
Experience in architecting and designing distributed systems that are highly available and security focused

CGI is an equal opportunity employer. In addition, CGI is committed to providing accommodation for people with disabilities in accordance with provincial legislation. Please let us know if you require reasonable accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.

Life at CGI:
It is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…
You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction
Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise
You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons
Come join our team, one of the largest IT and business consulting services firms in the world

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals.

Come join our team—one of the largest IT and business consulting services firms in the world.

Quick apply

Refine Your Search

senior support analyst jobs in hyderabad telangana

Production Support - Senior Lead

FBS Data Management Senior Analyst

Lead/Senior Business Analyst- Asset Management

Senior Compliance Analyst

Reporting Senior Analyst

Lead/Senior Business Analyst - Multiple Domains

Senior Business Analyst- Trade Finance (6-8 Years)

Senior Support Analyst

Operations Senior Analyst – Supplier Onboarding, TPRM & Contract Lifecycle - Noida

Service & Knowledge Omnichannel Senior Analyst

Senior Research Analyst

IT Application Senior Operations LEAD Support Engineer – Wealth Management

Sr. Business Analyst 4C

FBS-Senior Operations Analyst

Senior Business Analyst

Senior Procurement Analyst (Strategic Sourcing, Contract Negotiation, Spend Analysis)

Associate (Data & Insights) - Client Experiences Center - Hyderabad

Analyst (Support & Operations)

Project Manager II-Program Manager Operations

Sr Analyst-CMDB & HAM Management

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