Hyderabad Telangana Traffic engineer jobs in hyderabad Jobs – 49 Open Jobs Today

Product Support Engineer
Enea —Hyderabad, Telangana
- ₹6,00,000 - ₹9,00,000 a year
- Weekend availability
- Azure
- Computer Science
- English
- Health insurance
- Paid time off
Applied AI Site Reliability Engineer II
Deloitte —Hyderabad, Telangana
- Azure
- Computer Science
- Java
13d
Network Engineer, Capacity Restoration Team
Sourceo —Hyderabad, Telangana
- Full-time
- Computer Science
- AWS
- Bachelor's degree
- Flexible schedule
8h
Windows System Engineer (DR)
Dhanu Global Enterprises, Inc. —Hyderabad, Telangana
- ₹10,00,000 - ₹11,20,000 a year
- Full-time
- Azure
- Windows
- Python
Quick apply
Quality Assurance and Automation Engineer
Haystek Technologies —Hyderabad, Telangana
- Email
- Computer Science
- SQL
- AWS
Senior Software Engineer
Steigen Elevators —Hyderabad, Telangana
- ₹20,00,000 - ₹25,00,000 a year
- Full-time
- Computer Science
- Master's degree
- AWS
Quick apply
1d
Senior Frontend Engineer
Qrusible —Hyderabad, Telangana
- ₹10,00,000 - ₹16,00,000 a year
- Full-time
- JavaScript
- APIs
- In-person
Quick apply
Cloud Infrastructure & Automation Engineer
DuPont —Hyderabad, Telangana
- Azure
- Computer Science
- DevOps
14d
Executive Manager | DevOps | Hyderabad | Engineering as a Service/ Operate
Deloitte —Hyderabad, Telangana
- DevOps
- AWS
- Computer networking
2d
Applied AI SRE Engineer III
Deloitte —Hyderabad, Telangana
- Azure
- Computer Science
- Java
8d
Network Engineer Security I
GCC India —Hyderabad, Telangana
- Full-time
- Computer Science
- AWS
- Bachelor's degree
8d
ITS Engineer
Jacobs —Hyderabad, Telangana
- Master's degree
- Bachelor's degree
Senior Software Engineer
Gigatorb software —Hyderabad, Telangana
- ₹15,00,000 - ₹25,00,000 a year
- Full-time
- Computer Science
- System design
- Master's degree
- Flexible schedule
Quick apply
9d
Senior Software Engineer – Consumer Brand Platform (Night Shift)
HR Consultant —Hyderabad, Telangana
- ₹25,00,000 - ₹27,00,000 a year
- Full-time
- AWS
- Computer networking
- APIs
Quick apply
Computer Vision Engineer
ADB Safegate —Hyderabad, Telangana
- Computer Science
- Master's degree
- Analysis skills
13d
Email Deliverability Engineer
Proximus —Hyderabad, Telangana
- Full-time
- Marketing
- AWS
- Bachelor's degree
Network Engineer, Capacity Restoration Team
Amazon Dev Center India - Hyderabad —Hyderabad, Telangana
- Full-time
- Computer Science
- AWS
- Bachelor's degree
- Flexible schedule
Technology Platform Engineer
Accenture —Hyderabad, Telangana
- Full-time
- Azure
- Software troubleshooting
- AWS
Software Engineer - Distributed Systems
Apple —Hyderabad, Telangana
- Java
- AWS
- APIs
Lead - Captive Operations
Tata Communications —Hyderabad, Telangana
- Weekend availability
- Microsoft Powerpoint
- Microsoft Excel
- Software troubleshooting

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Product Support Engineer

Enea
Hyderabad, Telangana

Apply Now

Job details

Permanent
₹6,00,000 - ₹9,00,000 a year

Benefits

Health insurance
Paid time off

Qualifications

Elasticsearch
TCP
Azure
Computer Science
Kubernetes
5G
English
SQL
AWS
Docker
Bachelor's degree
BGP
REST
APIs
B.E.
Linux
Kafka
TCP/IP
Cybersecurity
Communication skills
Python
3G
NGINX
MySQL

Full job description

Role Overview

As a key member of our Customer Support team, reporting to the Customer Support Manager, you'll play a vital role in our 24/7 support operations. Your responsibilities include resolving complex issues with innovative solutions and collaborating closely with engineering and service delivery teams. We seek someone who is technically skilled, quick to learn, and able to combine technical expertise with strong customer engagement. A degree in computer science or engineering is preferred, along with excellent communication skills. A positive attitude, eagerness to learn, fluency in English, and a willingness to travel are essential for this role.

Core Role Responsibilities:

Understand Customer Needs: Align with business objectives and address customer requirements.
Incident Management: Handle incidents within SLAs, including troubleshooting, diagnosing, and resolving platform issues.
System Support: Follow system support guidelines, reproduce faults, and coordinate with relevant teams for resolution.
Reporting: Lead the development of post-event root cause analysis reports.
System Changes: Implement configuration changes as per access rights and approvals.
Network Performance: Engage in technical discussions to enhance network performance and suggest improvements.
Knowledge Sharing: Collaborate with support team members, share best practices, and create knowledge base articles.
Feedback Mechanisms: Develop and use feedback to prevent future support issues.
Complex Problem Solving: Address complex problems with innovative solutions.
Traffic Analysis: Analyse traffic, tune solutions for security, and present reports to customers or account managers.

Preferred Experience and Knowledge:

Experience: 2 to 6 years

Education: B.Tech/BE in IT, Computers, or Electronics & Communications.

Telecom Experience: VAS/DATA system operations, maintenance, and mobile networks (GSM, GPRS, UMTS).

Technical Knowledge:

Messaging: SMSC, SMS, SMPP, RCS, MMS, SIP.

Signalling: SS7, Diameter, GTP-C, 5G.

Tools: Kafka, ElasticSearch, Kibana, SQL, REST API, Consul, Nginx, haproxy, Grafana, Prometheus.

Scripting and Networking: Linux commands, Shell/Python scripting, TCP/IP, routing, switching, BGP, BFD.

Skills: Troubleshooting, communication, presentation, reporting, analysis, and interpersonal skills.

Other: Knowledge of Linux OS, MySQL, Kubernetes, Docker, AWS, Azure; experience with ticketing systems.

What We Can Offer You:

Hybrid Working Model: Flexibility to work from both office and home.

Industry Leadership: Work with a leading organization in telecommunication security, where great performance is recognized.

Competitive Salary: Attractive compensation package.

Paid Time Off: 20 days of PTO, increasing to 25 days with length of service.

Health Benefits: Comprehensive healthcare plan, including general insurance, term life cover, accidental insurance, and travel insurance.

Bonus Scheme: Opportunity to earn company bonuses.

Learning Opportunities: Free access to various learning platforms.

A Few Final Details:

Employment Type: Full-time, 37.5 hours per week.

Location: Hyderabad, with potential travel as needed.

Start Date: Immediate.

Shift Work: Some night and weekend shifts required.

Equal Opportunity Employer: Enea is committed to diversity and inclusion.

About Enea

We are a world-leading specialist in advanced telecom and cybersecurity software with a vision to make the world's communications safer and more efficient.

Our solutions connect, optimize and protect communications between companies, people, devices and things worldwide. We are present in over 80 markets and billions of people rely on our technology every day when they connect to mobile networks or use the Internet.

Enea is headquartered in Stockholm, Sweden and is listed on NASDAQ Stockholm.

Apply Now

Refine Your Search

traffic engineer jobs in hyderabad jobs in hyderabad telangana

Product Support Engineer

Applied AI Site Reliability Engineer II

Network Engineer, Capacity Restoration Team

Windows System Engineer (DR)

Quality Assurance and Automation Engineer

Senior Software Engineer

Senior Frontend Engineer

Cloud Infrastructure & Automation Engineer

Executive Manager | DevOps | Hyderabad | Engineering as a Service/ Operate

Applied AI SRE Engineer III

Network Engineer Security I

ITS Engineer

Senior Software Engineer

Senior Software Engineer – Consumer Brand Platform (Night Shift)

Computer Vision Engineer

Email Deliverability Engineer

Network Engineer, Capacity Restoration Team

Technology Platform Engineer

Software Engineer - Distributed Systems

Lead - Captive Operations

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