India Customer care manager Jobs – 4684 Open Jobs Today

Lifecycle & Email Marketing Manager
Fresh Prints —Remote
- ₹2,98,107.28 - ₹12,66,568.94 a year
- Full-time
- Remote
- Plumbing
- Communication skills
- Marketing
- Paid time off
- Work from home
Quick apply
Relationship Manager
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- Full-time
- Customer service
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- Master's degree
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Founding Recruiter, India
Cartesia —Bengaluru, Karnataka
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Operations Manager
Access Home Lab Solutions LLP —Thrissur, Kerala
- ₹35,000 - ₹45,000 a month
- Full-time
- Microsoft Excel
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- Master's degree
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Store Manager
VETIC —Delhi, Delhi
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Care Coordinator, India
Wellthy —Hyderabad, Telangana
- ₹3,60,000 - ₹5,00,000 a year
- Email
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- Research
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- Paid sick time
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Branch Manager
Pinnacle Blooms Network —Ananthapuramu District, Andhra Pradesh
- ₹25,000 - ₹35,000 a month
- Full-time
- Hospitality
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8d
Operations Executive
Topline Integrated Services Private Limited —Puducherry, Puducherry
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- Full-time
- Microsoft Powerpoint
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Senior Facilities Manager
Ashiana Housing Ltd —Bhiwadi, Rajasthan
- ₹9,00,000 - ₹13,00,000 a year
- Full-time
- Schematics
- English
- Electrical experience
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Centre Manager for Preschool-Shamshabad,Telangana
Little Big World —Shamshabad, Hyderabad, Telangana
- ₹40,000 - ₹50,000 a month
- Full-time
- English
- Bachelor's degree
- In-person
Quick apply
Relationship Manager
MOHAN MANAGEMENT CONSULTANTS (Employment Agency) —Mumbai, Maharashtra
- Up to ₹45,000 a month
- Full-time
- Remote
- Customer service
- English
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- Work from home
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12d
Center Manager/Head
Klay - Founding Years Learning Solution —Bangalore City, Bengaluru, Karnataka
- ₹35,747.23 - ₹84,544.65 a month
- Full-time
- Customer service
- Microsoft Office
- Master's degree
- Health insurance
- Paid time off
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Associate Project Manager
Zelis —Telangana
- Full-time
- Hybrid work
- Project management
- Communication skills
Clinic Manager/Branch Manager
Sikara Clinics —Kothapet, Hyderabad, Telangana
- ₹40,000 - ₹60,000 a month
- Full-time
- Bachelor's degree
- In-person
- Communication skills
Quick apply
23h
General Manager
Midnapore Scan Centre Pvt Ltd Kharagpur Branch —Egra, West Bengal
- ₹30,000 - ₹35,000 a month
- Full-time
- Microsoft Office
- Master's degree
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- Paid sick time
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Centre Head / Branch Head / Clinic Manager/Client Relationship Manager
Life Slimming & Cosmetic Pvt Ltd —Hyderabad, Telangana
- ₹14,135.19 - ₹51,628.34 a month
- Full-time
- Customer service
- Bachelor's degree
- Team management
Quick apply
12d
Center Manager
DAMOH Wellness Pvt. Ltd. —Mumbai District, Maharashtra
- ₹50,000 - ₹60,000 a month
- Full-time
- Microsoft Word
- Sales
- English
- Paid time off
- Paid sick time
Quick apply
10d
Product Manager - AI Agents (Healthcare)
100MS —Bengaluru, Karnataka
- ₹50,00,000 - ₹70,00,000 a year
- Hybrid work
- Computer Science
- Master's degree
- AI
Quick apply
Assistant Homecare Manager
Sukino Healthcare Solutions —Coimbatore, Tamil Nadu
- ₹40,000 - ₹50,000 a month
- Full-time
- Microsoft Word
- English
- Microsoft Office
- Health insurance
- Paid time off
Quick apply
manager - Healthcare BPO
Sara infotech —Coimbatore, Tamil Nadu
- ₹50,000.00 - ₹72,561.97 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
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Lifecycle & Email Marketing Manager

Fresh Prints -
Remote

Quick apply

Job details

Full-time
₹2,98,107.28 - ₹12,66,568.94 a year

Benefits

Provident Fund
Paid time off
Work from home
Flexible schedule
Paid sick time

Qualifications

CSS
Plumbing
B2B
Marketing automation
Direct sales
HubSpot
Communication skills
Marketing
HTML

Full job description

Lifecycle & Email Marketing Manager

Fresh Prints' email channel is our oldest and highest-potential channel — and the one we've leveraged the least. We've built a strong technical foundation, but we're missing the layer that actually makes email work: content. Emails that land at the right moment, in the right way, and create real value for the people on our list.

We're looking for someone who is first and foremost a great marketer — someone who understands what makes an email get opened, get read, and drive a click. You'll own both our campaign email and our full lifecycle program, and you'll extend that same craft into SMS as we build it into a real channel.

This isn't a role where you inherit a machine and keep it running. You're building the content engine on top of the plumbing we already have. If you've been waiting for a channel with this much upside and this little baggage, this is it.

This role is about:

Owning every word that goes out — subject lines, body, CTAs — across email and SMS
Turning a solid technical setup into a channel people actually look forward to hearing from
Building lifecycle flows that feel like a conversation, not a drip someone got trapped in
Writing for a college-age audience in a voice that feels made for them, not blasted at them
Bringing a real point of view on performance — not just reading the numbers, but knowing what they're telling you to do next

What You'll OwnCampaign Email & SMS Content

Own email and SMS conceptualization — final say on subject lines, preview text, headers, body, and CTAs across all of Fresh Prints' major marketing moments
Work with our brand and creative teams on design and copy so every send feels on-brand
Develop a campaign content calendar that ladders into the broader marketing calendar, so email and SMS amplify the right message at the right time
Own A/B testing for subject lines, content approaches, and CTAs — with the discipline to learn from the results and apply them
Write messages that resonate with a college-age audience: content that feels like it's actually written for them, not generic marketing

Lifecycle Program (Email & SMS)

Own the strategy and content for Fresh Prints' lifecycle flows: welcome series for new subscribers, post-purchase nurture, cart and browse abandonment, re-engagement, and win-back — across email and SMS
Audit the existing lifecycle program, identify gaps, underperforming flows, and moments in the customer journey where we're leaving engagement on the table
Own segmentation: define the audiences and journey logic that decide who gets what, when
Write and test improved lifecycle content, and build flows that feel like a conversation with the customer, not a sequence they got dropped into for checking a box

Deliverability & Performance

Monitor deliverability and engagement metrics — open rates, click-through rates, unsubscribe rates, spam complaints, bounce rates — and maintain a healthy sender reputation
Follow email and SMS deliverability best practices: list hygiene, warm-up protocols, segmentation for engaged vs. unengaged audiences, suppression management, and compliance
Report on performance on a regular cadence — what's working, what isn't, and what you're changing based on the data
Bring a point of view: not just "open rate was 28%," but "here's what that tells us about the subject-line approach, and here's what I'm testing next"

Who You Are

You're a strong marketer, and you know it. Your subject lines get opened. Your body copy gets read. Your CTAs get clicked. You have a feel for what makes someone actually engage with a message rather than glance at it before archiving.
You understand lifecycle marketing at a real level — you know the difference between a nurture message and a conversion message, and you write them differently.
You're fluent in email (and increasingly SMS) as a channel: you know what deliverability means, you care about list health, and you can look at an open rate and know whether it's a subject-line problem or a segmentation problem.
You own your own output. Nobody has to check your sends before they go — you hold the standard yourself, and it stings when something ships with a mistake.
You work well with technical partners, brand, and creative, and you can translate what Fresh Prints' audience cares about into messaging that lands.
You're comfortable with data and let it sharpen your instincts rather than replace them.

Requirements

4-8 years of experience in email, lifecycle, or CRM marketing, or a closely related role where writing was a primary responsibility
Hands-on experience with an ESP or marketing automation platform (Iterable, Klaviyo, HubSpot, Braze, or similar); SMS platform experience a plus
Demonstrated understanding of lifecycle programs: welcome series, post-purchase flows, re-engagement, cart abandonment, and the segmentation logic behind them
Comfort with email/SMS performance metrics — open rate, CTR, unsubscribe rate, deliverability indicators — and the ability to draw real insight from them
Basic HTML/CSS comfort for email (able to troubleshoot and adjust templates)
Strong written communication — you write clearly and with personality, not in marketing speak
Experience writing for a consumer audience is a strong plus; B2C or DTC background preferred over B2B or enterprise

Details and other benefits

Work From Home / Remote
Competitive annual salary
Learning opportunities
Working in a great culture
At Fresh Prints, we deeply value the long-term contributions of our team. To recognize and celebrate that commitment, we offer a 2-month paid Sabbatical to eligible employees

Please apply using this link: https://grnh.se/u1dar8e94us

Fresh Prints is an equal employment opportunity employer and promotes diversity, actively encouraging people of all backgrounds, ages, LGBTQ+, and those with disabilities to apply.

Pay: ₹298,107.28 - ₹1,266,568.94 per year

Benefits:

Flexible schedule
Paid sick time
Paid time off
Provident Fund

Work Location: Remote

Quick apply

Refine Your Search

customer care manager jobs in india

Lifecycle & Email Marketing Manager

Relationship Manager

Founding Recruiter, India

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Centre Manager for Preschool-Shamshabad,Telangana

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