India It executive Jobs – 7661 Open Jobs Today

IT Technician (India)
TurnPoint Technology —Remote
- Up to ₹24,00,000 a year
- Full-time
- Remote
- Azure
- Microsoft Outlook
- Software troubleshooting
- Work from home
Quick apply
2d
Staff Business Analyst (Employer of Record)
Credit Acceptance —Remote
- ₹27,71,295 - ₹40,64,566 a year
- Full-time
- Remote
- PMP
- Java
- SQL
Project Coordinator - IT
Paramount Assure —Indi, Karnataka
- Full-time
- Remote
- PMP
- Project management
- Communication skills
Software Support Executive
WFM Technologies Private limited —Hyderabad, Telangana
- ₹25,000 - ₹45,000 a month
- Full-time
- Software troubleshooting
- English
- Windows
- Health insurance
Quick apply
5d
Walk In Drive @YMCA on 22nd Aug | Technical Support Executive
TELUS Digital —Noida, Uttar Pradesh
- ₹3,20,000 - ₹4,99,000 a year
- Rotational shift
- Walk-in
- Software troubleshooting
- Bachelor's degree
- Communication skills
- Commuter assistance
- Health insurance
Quick apply
Customer Support Specialist
MyAdvice —Bengaluru, Karnataka
- ₹8,00,000 - ₹10,00,000 a year
- Full-time
- Remote
- Customer service
- Travel
- Organisational skills
- Health insurance
- Flexible schedule
Quick apply
IT Executive
mindstudio —Indiranagar, Bengaluru, Karnataka
- ₹30,000 - ₹40,000 a month
- Full-time
- Computer Science
- Software troubleshooting
- Windows
- Health insurance
Quick apply
13d
IT Analyst and Executive
AKSA GROUP —Srinagar, Jammu and Kashmir
- ₹10,618.14 - ₹37,317.97 a month
- Full-time
- Research
- Microsoft Office
- In-person
Quick apply
Senior IT Manager
Ganesh stockinvest Pvt. Ltd. —Lajpat Nagar, Delhi, Delhi
- ₹40,000 - ₹60,000 a month
- Full-time
- Microsoft Outlook
- Windows
- Microsoft Office
- Paid time off
- Cell phone reimbursement
Quick apply
IT Executive
Sandoz Restaurant Pvt Ltd —Delhi
- ₹25,000 - ₹40,000 a month
- Full-time
- Software troubleshooting
- Microsoft Office
- In-person
Quick apply
Business Analyst
IMMORTAL Technologies Pvt Ltd —Palam, Delhi
- ₹15,000 - ₹40,000 a month
- Full-time
- Master's degree
- Analysis skills
- Project management
Quick apply
IT Executive
Happy real Earth colonizer pvt ltd —Jaipur, Rajasthan
- ₹15,000 - ₹50,000 a month
- Full-time
- Software troubleshooting
- Microsoft Office
- 12th Pass
Quick apply
Technical Support Executive – Remote Desktop Support Engineer (International Process)
QURIZON TECHNOLOGIES PVT. LTD. —Dehradun, Uttarakhand
- ₹2,40,000 - ₹4,20,000 a year
- Full-time
- Computer Science
- Software troubleshooting
- English
Quick apply
MIS Executive
Entisi —Wagle Estate, Thane, Maharashtra
- ₹30,000 - ₹40,000 a month
- Full-time
- Computer Science
- Software troubleshooting
- Salesforce
- Paid sick time
Quick apply
IT Executive
Sumathi Healthcare Pvt Ltd. —Coimbatore, Tamil Nadu
- From ₹20,000 a month
- Full-time
- Azure
- Computer Science
- Software troubleshooting
- Cell phone reimbursement
- Food provided
Quick apply
IT Service Delivery Manager
Black & Veatch Family of Companies —Pune, Maharashtra
- Full-time
- PMP
- Bachelor's degree
- IT
- Health insurance
- Paid time off
Link JR10018541 to JR10011396
Genpact India Private Limited —Bengaluru, Karnataka
- Full-time
- Oracle
- Computer Science
- Java
Quick apply
5d
IT Executive
Snark power pvt ltd —Lonikand, Pune, Maharashtra
- ₹30,000 - ₹40,000 a month
- Computer Science
- Windows
- Microsoft Office
Quick apply
9d
IT Operations Executive
ASP OL Media PVT LTD —Viman Nagar, Pune, Maharashtra
- ₹25,000 a month
- Full-time
- Computer Science
- Software troubleshooting
- Windows
- Health insurance
- Food provided
Quick apply
Accounts Payable Administrator
Gnosisaccrue solution private limited —Bengaluru, Karnataka
- ₹40,000 - ₹60,000 a month
- Part-time
- Hybrid work
- Software troubleshooting
- English
- Windows
- Health insurance
- Paid time off
Quick apply

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IT Technician (India)

TurnPoint Technology -
Remote

Quick apply

Job details

Full-time
Up to ₹24,00,000 a year
2 days ago

Benefits

Work from home

Qualifications

Microsoft Windows Server
Azure
Microsoft Outlook
Software troubleshooting
iOS
Windows

Full job description

Overview

At TurnPoint, a leading Managed Service Provider (MSP), we are pioneering innovative technical solutions that are transforming the ways businesses operate. Are you someone looking to grow your technical knowledge and expand your ability to interface with customers? If so, this role at a fast-paced, boutique IT firm may be for you. We will build upon your existing knowledge and provide you with the tech training necessary to succeed at TurnPoint, in this role and beyond.

You will function as the face of the TurnPoint Technology Helpdesk team, including fielding calls and tickets, assigning tickets, working on tickets, and escalating tech issues as appropriate to managers. Monitor your own workflow and project tasks. Be accountable for accurately triaging customer issues, performing technical work, and thorough internal documentation through to successful resolution and closure. Be responsible for escalating key executive and tech issues appropriately to managers.

This is a remote position

Job Title: IT Technician
Reports to: Usha Nair, Program Manager
Shift Timings: 8 AM to 5 PM, Pacific Time (U.S).
Location: Fully Remote

Required Infrastructure: This is a work-from-home role, and we require employees to have the following (at their expense)

Home (fixed) internet with an upload speed of at least 20Mbps
Either an iPhone capable of running the latest version of iOS or an Android device running either the current version of Android or the previous version of Android
A mobile data plan with voice, text, and data and hotspot functionality (as a backup to your fixed broadband).

Note: Experience with the following technologies is a bonus:

Windows 11+
Apple Operating Systems
Microsoft 365, including Microsoft Teams and Microsoft Outlook
Microsoft Azure
Windows Server
Asana
Airtable

Key Responsibilities

Technical & Customer Service Responsibilities: 90%

Triaging customer requests over email and phone
Dispatching tasks to colleagues
Scheduling work with customers
Consulting with customers to determine the severity and impact of their issues
Creating procurement requests per TurnPoint’s procedures
Act as liaison between clients and technical staff.
Function as client interface on phones and ticket thread intake, including:
Provide support Monday – Friday, 8 AM- 5 PM PT and periodic after-hours work as required.
Perform tech tasks as self-assigned and assigned by tech managers.
Proactively identify, prioritise, diagnose, troubleshoot issues and deliver accurate tech work.
Walk clients through the problem-solving process in plain language terms, on their tech level.
Create, review and maintain tasks owned by self for support of client projects.
Maintain awareness of current work and status, managing tasks through to successful closure.
Create tasks to contribute to client onsite visits and related meetings.
Ensure proper recording, documentation, and closure of all client inquiries using online tools.
Effectively utilize online tools: Zendesk, Asana, Airtable, OneNote and other tools as required.
Monitor and update all assigned tickets on a daily basis.
Perform daily client work remotely and onsite at client locations when necessary.
Record and document tech processes to contribute to TurnPoint Tech Manual.

Leadership Responsibilities: 8%

Exemplify and champion superior client communication and service.
Emphasise quality, continuous improvement, and high performance.
Enact and champion company policies.
Track, route, and redirect issues to the correct resources and internal team for support.
Balance support ticket threads, task execution and project work for timely completion.
Escalate unresolved client queries to the next level of support properly and in a timely manner.
Adhere to workflow best practices: attention to detail, thoroughness, and follow-through.
Train and mentor the tech team.

Special Position Requirements: 2%

Obtain and maintain technical certifications as required.
Other duties as assigned.

Summary

At TurnPoint, you'll be part of a team that values collaboration, innovation, and diverse perspectives. We believe in continuous learning and investing in the growth of our employees, including continuous growth and professional development.

Equal Opportunity

TurnPoint is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applications from individuals of all backgrounds and experiences.

Salary Range

Competitive salary commensurate with experience. The salary range for this role is up to 24LPA.

What to Expect in Our Hiring Process:

As part of our recruitment process, shortlisted candidates will be invited to complete a one-way video interview. This format allows you to record answers to a few pre-set questions at your convenience, using your phone or computer. This step enables us to understand you beyond your resume and is therefore a vital part of our selection process. You’ll receive detailed instructions and a link to complete this process. No live interaction is required, and you can complete it within the given deadline.

If you’re unfamiliar with one-way interviews, don’t worry - we’ll guide you through it: SparkHire-Intro.mp4

Please keep an eye on your inbox; sometimes emails from us or our interview platform may land in your spam or junk folder. We wouldn’t want you to miss any important communication from us, especially during this key step in the process.

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Quick apply

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