India Network operations technician Jobs – 420 Open Jobs Today

Technician, Network Operations - RF Operations (ROC)
SES —Chennai, Tamil Nadu
- Weekend availability
- English
- Computer networking
- Computer skills
14d
CORE NETWORK OPERATIONS ENGINEER (1ST LINE) - Bangalore VOIS
Vodafone —Bengaluru, Karnataka
- Full-time
- English
- Bachelor's degree
- Computer networking
10d
Computer Lab Assistant
Little Dolphins Montessori School —Indore, Madhya Pradesh
- ₹9,000 - ₹13,000 a month
- Full-time
- Computer Science
- Software troubleshooting
- Laboratory experience
Quick apply
2h
Networking - Lab Operations Technician
Hewlett Packard Enterprise —Bengaluru, Karnataka
- Full-time
- DevOps
- English
- Windows
Network Technician
JENX Digitech Pvt Ltd —Morbi, Gujarat
- ₹20,000 - ₹35,000 a month
- Full-time
- Computer networking
- IT
- In-person
Quick apply
IT Technician
Akal Academies, The Kalgidhar Trust Baru Sahib —Amritsar, Punjab
- ₹20,000 - ₹30,000 a month
- Full-time
- Computer Science
- Software troubleshooting
- Customer service
Quick apply
8d
Technician - Instrumentation
Aditya Birla Group —Tamil Nadu
CCTV Technician
Enview Technologies —Whitefield, Bengaluru, Karnataka
- ₹16,500 - ₹23,000 a month
- Full-time
- English
- Microsoft Office
- Travel
- Health insurance
- Cell phone reimbursement
Quick apply
System Administrator / IT Technician
career pro ventures ltd —West District, Delhi
- ₹20,000 - ₹30,000 a month
- Full-time
- Azure
- Microsoft Outlook
- Computer Science
Quick apply
23h
Technician, GEO Platforms Operations
SES —Chennai, Tamil Nadu
- Rotational shift
- Customer service
- English
- Microsoft Office
16h
Fiber Network Technician
SATHYA Technosoft India Private Limited —Tirunelveli, Tamil Nadu
- ₹20,000 - ₹25,000 a month
- Full-time
- Computer networking
- In-person
- Communication skills
- Health insurance
- Paid sick time
Quick apply
3d
Computer Lab Technician
Madurai Sivakasi Nadars Pioneer Meenakshi Women's College, Poovanthi. —Sivaganga, Tamil Nadu
- ₹20,000 - ₹30,000 a month
- Full-time
- Computer Science
- Software troubleshooting
- Bachelor's degree
Quick apply
5d
Fiber Splicer Technician
HTCL Technologies Private Limited —Bangalore City, Bengaluru, Karnataka
- ₹25,000 - ₹35,000 a month
- Full-time
- Computer networking
- In-person
- Hand tools
Quick apply
CCTV Technician
THAMIZH INTECH —Sulur, Coimbatore, Tamil Nadu
- Up to ₹15,000 a month
- Full-time
- In-person
- Hand tools
- Flexible schedule
Quick apply
9d
IT Technician
TUMC Pvt. Ltd. —Thane District, Maharashtra
- ₹9,230.80 - ₹36,973.23 a month
- Full-time
- Computer Science
- Software troubleshooting
- Windows
Quick apply
20h
CCTV Technician
Param Enterprises —Mumbai, Maharashtra
- ₹12,000 - ₹30,000 a month
- Full-time
- Schematics
- In-person
- Hand tools
Quick apply
2h
Network Engineer, Capacity Restoration Team
Amazon Dev Center India - Hyderabad —Hyderabad, Telangana
- Full-time
- Computer Science
- Software troubleshooting
- AWS
- Flexible schedule
Operations Team Lead
Fusion Innovative —Nungambakkam, Chennai, Tamil Nadu
- ₹40,000 - ₹65,000 a month
- Full-time
- Computer Science
- B.Sc
- English
Quick apply
Data Center Technician , Data Center Operations (DCO)
ADSIPL - Maharashtra —Mumbai, Maharashtra
- Full-time
- Computer Science
- AWS
- Bachelor's degree
Data Center Technician (DCO), Data Center Operations
ADSIPL - Maharashtra —Mumbai, Maharashtra
- Full-time
- AWS
- Project management
- Computer networking

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Technician, Network Operations - RF Operations (ROC)

SES -
Chennai, Tamil Nadu

Apply Now

Job details

Permanent
14 days ago

Qualifications

English
Computer networking
Computer skills
Diploma
Communication skills

Full job description

Technician, Network Operations - RF Operations (ROC)

ROLE DESCRIPTION SUMMARY

As a NOC Technician, you will work in a 24/7 environment providing technical expertise for Radio Frequency (RF) issues, service performance issues, Occasional Use (OU), full-time managed services and special events. In this position you will offer troubleshooting support and analysis for resolution of service issues. You will be responsible for monitoring, validating and reporting issues affecting our databases and tools. In this role, you will support the integration of new technologies, follow operational procedures, utilize training material and contribute towards departmental projects. You will consistently collaborate to support team/peer leaders and focus on professional development. The role is focused on supporting the SES customer base. This role also requires a candidate with written and verbal fluency in English.

PRIMARY RESPONSIBILITIES / KEY RESULT AREAS

Support customer calls and requests in English.
Contribute toward and demonstrate a high level of teamwork.
Participate in tool development input to improve customer service delivery.
Assist peer team leaders with service documentation and departmental documentation.
Provide operational support with a timely and professional response to customer calls, emails and any SES-approved communications application.
Participate in routine operational activities, on-boarding of new systems, and alarm monitoring to mitigate customer impact.
Assist with tracking and executing maintenance activities.
Utilize tools and demonstrate general proficiency to troubleshoot RF service issues.
Act as the primary contact for service issue resolution support of RF service issues and a point of escalation for other operations teams.
Assist in identifying, updating, and escalating service issues to determine alternate routing, emergency restoral, and timely resolution of service discrepancies.
Collaborate with SES support groups and/or customer engineers to activate new services.
Create and review tickets for RF interference or service issues to ensure accurate documentation and completion of follow-up actions.
Escalate and report service issues, corrective measures, and next steps to the management team.

COMPETENCIES

Demonstrating core company behavioral competencies, including adaptability, critical thinking, openness, and a positive attitude.
Serving as a culture champion with experience fostering inclusive work environments and embracing diverse thinking and styles.
Contributing to a customer-oriented culture and promoting a quality work environment.
Displaying great verbal and written communication skills.
Assisting in the development of tools, training programs, processes, and procedures.
Performing other duties as assigned by peer leaders and management.
Collaborating with peers and other SES teams to provide great customer experience.
Familiarization with SES offered products and services.

QUALIFICATIONS & EXPERIENCE

Associate’s degree or technical school diploma or at least two years of relevant experience in a teleport, network operations, or broadcast environment (or an equivalent combination of education and experience).
Working knowledge of satellite, fiber, data, and/or broadcast related equipment.
General knowledge of video broadcast technology and digital compression desired.
Must be able to work 24x7 rotating shifts.
Must be able to make decisions and collaborate in a high pressure, fast-paced environment.
Must be able to convey complex technical issues to individuals of varying skill levels.
Must consistently display good teamwork, organizational, and interpersonal skills, with the ability to work comfortably with customers and co-workers who speak English as a second language.
Must consistently display situational awareness and take initiative to address both customer issues as well as departmental inefficiencies with some supervision.
Must have effective computer skills and the ability to read and understand operational manuals.

OTHER KEY REQUIREMENTS / COMMENTS

Job requires ability to sit for long periods of time.
Employee must be able and willing to work in a 24 hour shift environment, with work on nights, weekends and holidays.

SES and its Affiliated Companies are committed to providing fair and equal employment opportunities to all. We are an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, pregnancy, sex, sexual orientation, gender identity, national origin, age, genetic information, protected veteran status, disability, or any other basis protected by local, state, or federal law.

For more information on SES, click here.

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network operations technician jobs in india

Technician, Network Operations - RF Operations (ROC)

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