Indira Nagar Bengaluru Karnataka Customer service analyst Jobs – 2192 Open Jobs Today

Customer Service Analyst
Accenture —Bengaluru, Karnataka
- Full-time
- Remote
- Microsoft Excel
- Customer service
- Salesforce
Data Analyst
PeopleLogic —Bengaluru, Karnataka
- ₹5,00,000 - ₹6,00,000 an hour
- Oracle
- Computer Science
- SQL
Quick apply
Quality Analyst AE new
Shinewell —Bangalore City, Bengaluru, Karnataka
- ₹3,50,000 - ₹4,50,000 a year
- Full-time
- Microsoft Excel
- Customer service
- English
Quick apply
13d
Quality Analyst gen
Shinewell —Bangalore City, Bengaluru, Karnataka
- ₹4,00,000 - ₹4,50,000 a year
- Full-time
- Microsoft Excel
- Customer service
- English
Quick apply
11d
Customer Service Senior Analyst
Accenture —Bengaluru, Karnataka
- Full-time
- Remote
- Microsoft Excel
- Customer service
- Salesforce
Customer Support - Quality Analyst
Tata Consultancy Services —Bengaluru, Karnataka
- Customer service
- Bachelor's degree
- Business Administration
Accounts Payables analyst
Tata Consultancy Services —Bengaluru, Karnataka
- Full-time
- 12th Pass
- Bachelor's degree
- Accounting
Associate Service Desk Analyst
HealthEdge —Bengaluru, Karnataka
- Full-time
- Remote
- Microsoft Outlook
- Software troubleshooting
- English
Quality Analyst
Star Secutech pvt ltd —Bengaluru, Karnataka
- ₹6,50,000 - ₹7,50,000 a year
- Full-time
- Bachelor's degree
- Conflict management
- In-person
- Commuter assistance
- Health insurance
Quick apply
2d
Healthcare_ Data Analyst_Q2
Infosys Limited —Bengaluru, Karnataka
- SQL
2d
Customer Support and Business Analyst Executive
POTFUL INDIA PVT LTD —Koramangala, Bengaluru, Karnataka
- ₹25,000 - ₹30,000 a month
- Full-time
- Microsoft Excel
- Data analysis skills
- English
Quick apply
Workforce Services Analyst
Accenture —Bengaluru, Karnataka
- Full-time
Analyst - Service Desk 5B
Genpact India Pvt. Ltd. —Bengaluru, Karnataka
- Full-time
- Software troubleshooting
- Customer service
- English
Quick apply
Analyst
IQVIA —Bengaluru, Karnataka
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
Customer Service Analyst - Voice
Accenture —Bengaluru, Karnataka
- Full-time
- Management
- Customer service
- Analysis skills
Sr. Analyst - Process Analytics - Supply Chain - Procurement 4A
Genpact India Pvt. Ltd. —Bengaluru, Karnataka
- Full-time
- Hybrid work
- Microsoft Excel
- Computer Science
- English
Quick apply
Revenue Operations Analyst
Securonix —Bengaluru, Karnataka
- Full-time
- Hybrid work
- Microsoft Excel
- Salesforce
- Finance
- Health insurance
Quick apply
9d
Receivables Analyst
NES Internal —Bengaluru, Karnataka
- Microsoft Excel
- Master's degree
- Analysis skills
- Health insurance
- Paid time off
10d
Data Analyst I
Noatum HOLDINGS —Bengaluru, Karnataka
- Full-time
- English
- SQL
- Bachelor's degree
Customer Service Associate
Accenture —Bengaluru, Karnataka
- Full-time
- Microsoft Excel
- Customer service
- English

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Customer Service Analyst

Accenture -
Bengaluru, Karnataka

Apply Now

Job details

Full-time

Qualifications

Microsoft Excel
Customer service
Salesforce
English
Bachelor's degree
Typing
Communication skills

Full job description

Skill required: Retirement Solutions - Customer Relationship Management (CRM)
Designation: Customer Service Analyst
Qualifications:Any Graduation
Years of Experience:3 to 5 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? The Client Relationship Management team is responsible for ensuring institutional client satisfaction across markets by managing specific daily administrative, operational and record keeping functions of institutional clients through tactical day-to-day support for client service and business development.
What are we looking for? Must have/ minimum requirement. · US Retirement Services domain – Defined Contributions and Defined Benefits · Experience in US Monetary Process (Contributions, Distributions, Refunds, Forfeitures, Loans, Adjustments etc.) · Knowledge and understanding of corporate/group retirement plans (403(b), 401(k) and 457 plans) including: retirement plan design, investment monitoring, plan administration, compliance testing and enhanced understanding of retirement plan rules & regulations. · US Retirement Middle Office / Plan Level documentation knowledge preferred in addition to experience in participant services. · Knowledge of handling Participant Census data. · Review and updates plan configuration fields. · Good Attention to detail with research and timely resolution ability. · Ability to work in centers of excellence model. · Excellent written communication skills · ASPPA Certified (Preferred) · CRPS (Preferred) · Excellent verbal and written communication skills; voice support experience required Work Experience · 3+ Years Preferred Roles & Responsibilities: · Assist Client Facing personnel on middle office and back-office activities. · Support Plan Sponsors and Administrators on plan level activities that include but are not limited to Money In, Money Out, reporting & Recordkeeping system updates, involuntary distributions and lost earnings calculations, QDRO, Data Correction, NIGO Processing · Support clients on research and resolution of issues related to benefit services like Eligibility Services, Online Salary Deferral & Enrollments, Auto Services, Vesting calculations. · Support Plan Management activities like Plan Document Services, Plan reporting & audit, Adjustments and remediations, Participant escalations, plan focus support. · Assist clients in correction of any plan / participant level data issues. · Co-ordinate between client facing and operations teams to resolve client issues/escalations. Skillset: · Graduate (mandatory), preferably from commerce background · Experience in the US retirement industry. · Flexible to work in US Shifts (Across time zones based on business requirement) is a must. · Good verbal & written communication skills in English · Good typing skill and attention to detail. · Good working knowledge of MS Excel
Roles and Responsibilities: •Key Responsibilities and Duties • Services clients, drives best practices, and improves client outcomes through excellent customer service and operational excellence. • Respond to client service needs and own end to end identified tasks through a centralized service model. • Provides operational and administrative support including but not limited to online remittance support, file exchange, involuntary distributions, lost earnings calculations, plan document and plan design support, plan remediations, • Builds institutional knowledge and relationships while enhancing functional understanding of recordkeeping services and products. • Submits and tracks service request work items appropriately in partnership with business partners. • Subject Matter Expertise: Guide team members on domain / process aspects. • Perform Root cause analysis on errors/ service issues. • Lead process improvement initiatives and ensure SLA adherence. • Manage team performance and engagement during critical situations. • Maintain strong client relationships and manage daily servicing of group retirement plans. • Maintain compliance calendars and ensure timely execution of annual tasks. • Proactively address client and participant inquiries and service requests. • Conduct plan review meetings with boards, committees, and executives. • Manage pre/post meeting tasks: reports, reviews, amendments, fund changes, and documentation. • Coordinate audit support, Form 5500 filings, and compliance testing with home office. • Support client retention and growth within assigned book of business. • Identify opportunities for service model enhancements and contribution increases. • Collaborate with regional teams to deliver client services effectively. • Partner with Plan Sponsors and Specialists to design participant education campaigns. • Maintain Salesforce records: contact data, plan info, and client tasks.

Any Graduation

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customer service analyst jobs in indira nagar bengaluru karnataka

Customer Service Analyst

Data Analyst

Quality Analyst AE new

Quality Analyst gen

Customer Service Senior Analyst

Customer Support - Quality Analyst

Accounts Payables analyst

Associate Service Desk Analyst

Quality Analyst

Healthcare_ Data Analyst_Q2

Customer Support and Business Analyst Executive

Workforce Services Analyst

Analyst - Service Desk 5B

Analyst

Customer Service Analyst - Voice

Sr. Analyst - Process Analytics - Supply Chain - Procurement 4A

Revenue Operations Analyst

Receivables Analyst

Data Analyst I

Customer Service Associate

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