Indiranagar, Bengaluru, Karnataka Customer service analyst Jobs – 2218 Open Jobs Today

Analyst BA - Pro and Services – Reporting
Lowe's —Bengaluru, Karnataka
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Finance
Internal Control & Assurance PMO Analyst
Booking Holdings —Bengaluru, Karnataka
- Full-time
- PMP
- SQL
- Analysis skills
CYBER SECURITY ANALYST L4
Wipro Limited —Bengaluru, Karnataka
- Java
- Presentation skills
- APIs
10d
Customer Support and Business Analyst Executive
POTFUL INDIA PVT LTD —Koramangala, Bengaluru, Karnataka
- ₹25,000 - ₹30,000 a month
- Full-time
- Microsoft Excel
- English
- Bachelor's degree
Quick apply
Customer Service Analyst
Accenture —Bengaluru, Karnataka
- Full-time
- Bachelor's degree
- Data entry
Client Support & Call Centre Operations Analyst
Zebulon Consulting —Bengaluru, Karnataka
- ₹10,00,000 - ₹12,00,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- SQL
Quick apply
10d
Support Analyst
Zebulon Consulting —Bengaluru, Karnataka
- ₹8,00,000 - ₹10,00,000 a year
- Full-time
- Computer Science
- Software troubleshooting
- Analysis skills
Quick apply
10d
STRATEGIC SOURCING ANALYST II
TE Connectivity —Bengaluru, Karnataka
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quality Analyst, Customer Success
Plum Benefits —Bengaluru, Karnataka
- Full-time
- Salesforce
- Microsoft Office
- Analysis skills
- Health insurance
Jr Operations Analyst - LinkedIn
FULL Creative —Bengaluru, Karnataka
- Full-time
- Remote
- Microsoft Office
- 12th Pass
- Analysis skills
- Work from home
Quality Analyst gen
Shinewell —Bangalore City, Bengaluru, Karnataka
- ₹4,00,000 - ₹4,50,000 a year
- Full-time
- Microsoft Excel
- Customer service
- English
Quick apply
Analyst (Support & Operations)
HCLTech —Bengaluru, Karnataka
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Salesforce Administrator / Support Specialist
Thermo Fisher Scientific —Bengaluru, Karnataka
- Weekend availability
- Computer Science
- Salesforce
- SQL
6d
QA, Call Auditing ma
Shinewell —Bangalore City, Bengaluru, Karnataka
- ₹32,000 - ₹37,000 a month
- Full-time
- Microsoft Excel
- Customer service
- English
Quick apply
Contracts Analyst
Highpoints technologies —Bangalore City, Bengaluru, Karnataka
- ₹6,00,000 - ₹11,00,000 a year
- Oracle
- Customer service
- B.Sc
Quick apply
Customer Success-Business Analyst
Accrete Globus Technology —JP Nagar, Bengaluru, Karnataka
- Up to ₹4,00,000 a year
- Full-time
- English
- Communication skills
- Time management
- Paid sick time
Quick apply
Quality Analyst AE new
Shinewell —Bangalore City, Bengaluru, Karnataka
- ₹3,50,000 - ₹4,50,000 a year
- Full-time
- Microsoft Excel
- Customer service
- English
Quick apply
Technical Support Analyst
Zebulon Consulting —Bengaluru, Karnataka
- ₹8,00,000 - ₹10,00,000 a year
- Full-time
- Microsoft Excel
- Computer Science
- Microsoft Office
Quick apply
10d
Senior Analyst - Project/Program Management
Gallagher —Amruthahalli, Bengaluru, Karnataka
- Customer service
- Microsoft Office
- Master's degree
- Health insurance
- Life insurance
6d
Quality Assurance Analyst
ResultsCX —Bengaluru, Karnataka
- Night shift
- Customer service
- Microsoft Office
- Analysis skills
- Health insurance

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Analyst BA - Pro and Services – Reporting

Lowe's -
Bengaluru, Karnataka

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Job details

Full-time

Qualifications

Microsoft Powerpoint
Power BI
Data modelling
Microsoft Excel
Business intelligence
Finance
Master's degree
SQL
Analysis skills
Bachelor's degree
Machine learning
Data analytics
Business Administration
AI
Communication skills
Analytics

Full job description

Innovate in Bengaluru

This position is based at our on-site office in Bengaluru. Lowe's offers an ultramodern work environment, complete with cutting-edge technology, collaborative workspaces, an on-site gym and clinic, and other perks to enhance your work experience.

About Lowe’s

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2023 sales of more than $86 billion, Lowe’s operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Bengaluru, Lowe’s India develops innovative technology products and solutions and delivers business capabilities to provide the best omnichannel experience for Lowe’s customers. Lowe’s India employs over 4,200 associates across technology, analytics, merchandising, supply chain, marketing, finance and accounting, product management and shared services. Lowe’s India actively supports the communities it serves through programs focused on skill-building, sustainability and safe homes. For more information, visit, www.lowes.co.in.

About the Team

This team is responsible to perform quantitative analysis or dashboard building needed to help guide key business decisions. This includes applying knowledge of Lowe's data concepts to the creation of relevant analytic designs and making sound, data‐driven business recommendations.

Job Summary:

Analyst is responsible for understanding Pro & Services business processes and delivering actionable insights through data. The role involves partnering with cross-functional stakeholders to design, develop, and maintain scalable reporting and analytics solutions. The analyst leverages GCP, SQL, Power BI, and Looker to build dashboards, develop data models, perform advanced analysis, and support data-driven decision-making. Additionally, the role requires managing ad hoc reporting requests while ensuring accuracy, timeliness, and data integrity.

Core Responsibilities:

Solve business problems and support strategic decision-making through data analysis and stakeholder collaboration.
Design, develop, and maintain scalable reporting and analytics solutions using GCP, Power BI, SQL, and Looker.
Build and optimize data models, datasets, and reporting frameworks that enable reliable and self-service analytics.
Own end-to-end delivery of dashboards, reports, and analytical solutions, from requirements gathering through deployment and support.
Extract, transform, and analyze large datasets using advanced SQL and cloud-based data platforms to generate actionable insights.
Investigate and resolve complex business, operational, incentive, and compensation-related queries through detailed data analysis and root-cause identification.
Partner with business leaders and cross-functional teams to gather requirements and translate them into effective analytical solutions.
Drive process improvements by identifying automation opportunities and leveraging available tools to improve efficiency and reduce manual effort.
Establish and promote best practices for documentation, governance, data quality, and knowledge sharing.
Deliver projects with a strong focus on speed, accuracy, scalability, and measurable business impact.
Act as a trusted individual contributor, fostering a data-driven culture and enabling innovation across the organization.

Qualifications & Skills:

2–3 years of experience in Data Analytics, Business Intelligence, Reporting, or a related field.
Experience supporting business functions within retail, technology, or other customer-focused industries.
Advanced proficiency in SQL, including complex joins, CTEs, window functions, performance optimization, and data transformation.
Strong hands-on experience with GCP and cloud-based data environments.
Proven experience designing and developing Power BI dashboards and analytical reporting solutions.
Strong experience with data modeling, data validation, and working with large, complex datasets.
Hands-on experience with Looker for reporting, visualization, and business analytics.
Working knowledge of SQL-based tools such as DBeaver, SQL Assistant, or similar environments.
Exposure to Power Automate and Newton is preferred.
Strong analytical and problem-solving skills with attention to detail and accuracy.
Ability to work independently, manage priorities, and take ownership of deliverables.
Experience collaborating with global stakeholders and cross-functional teams.
Strong verbal and written communication skills, with the ability to present insights to both technical and non-technical audiences.
Proficiency in Microsoft Excel and PowerPoint.

Required Minimum Qualifications:

Bachelor's or Master's degree in Business Administration, Finance, Mathematics, Engineering, Statistics, Machine Learning, AI, or another quantitative discipline.

Primary Skills (must have)

Advanced SQL and data transformation expertise.
Strong hands-on experience with GCP and cloud-based analytics environments.
Experience building scalable dashboards, reports, and analytical solutions using Power BI.
Strong understanding of data modeling, reporting frameworks, and large-scale dataset management.
Hands-on experience with Looker and business intelligence reporting tools.

Secondary Skills (desired)

Exposure to Newton and Power Automate.
Basic understanding of the retail/home improvement industry.

Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

Apply Now

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customer service analyst jobs in indiranagar, bengaluru, karnataka

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