jigani bengaluru karnataka customer service representative Jobs – 272 Open Jobs Today

Customer Support Specialist
Radancy —Bengaluru, Karnataka
- Computer Science
- English
- Presentation skills
Customer Service Associate – Bangalore
Fusion CX —Bannerghatta Road, Bengaluru, Karnataka
- Night shift
- CRM software
- Customer service
- English
Customer Service Associate – Telecom Order Support – Bangalore, India
Fusion CX —Bannerghatta Road, Bengaluru, Karnataka
- Customer service
- English
- Microsoft Office
Customer Service Specialist
Kaiterra —Bangalore City, Bengaluru, Karnataka
- Full-time
- Software troubleshooting
- English
- In-person
- Flexible schedule
Quick apply
12d
Customer Service Representative
GP —Bengaluru, Karnataka
- ₹18,000 - ₹30,000 a month
- Full-time
- Microsoft Excel
- Customer service
- English
Quick apply
Sr. Customer Service Associate – Telecom Support – Bengaluru, India
Fusion CX —Bannerghatta Road, Bengaluru, Karnataka
- Customer service
- English
- Computer skills
Customer Service Associate
PVR INOX LTD —Bangalore City, Bengaluru, Karnataka
- From ₹17,500 a month
- Full-time
- Customer service
- English
- Master's degree
- Health insurance
- Flexible schedule
Quick apply
7d
Customer Experience Associate II
Conduent Business Services India LLP —Bengaluru, Karnataka
- Email
Customer Support Representative
Equity Capital Advisors (India) Private Limited —Kormangala, Karnataka
- ₹4,00,000 - ₹4,50,000 a month
- Full-time
- English
- Analysis skills
- Bachelor's degree
- Work from home
Quick apply
Customer Service
Home First India —Hosur, Tamil Nadu
- Master's degree
- Bachelor's degree
Customer Service Representative (CSR)
Garima Enterprises —HSR Layout, Bengaluru, Karnataka
- ₹18,000 - ₹23,000 a month
- Full-time
- Customer service
- English
- Master's degree
Quick apply
15h
Customer Support Representative
Definitive Healthcare, India —Bengaluru, Karnataka
- Software troubleshooting
- Customer service
- English
Inbound Customer Service Representative
Ipremium care —HSR Layout Sector 2, Bengaluru, Karnataka
- ₹10,997.66 - ₹27,391.38 a month
- Full-time
- CRM software
- Microsoft Excel
- Customer service
Quick apply
Customer Success Associate
PinnacleU —Bengaluru, Karnataka
- ₹7,20,000 - ₹8,40,000 a year
- Full-time
- Project management
- Communication skills
Quick apply
Customer Support Associate
EDUCATION TODAY —Bengaluru, Karnataka
- ₹15,000 - ₹25,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Customer service
Quick apply
9h
Customer Service Representative
Vijay career building —HSR Layout, Bengaluru, Karnataka
- ₹17,000 - ₹22,000 a month
- Full-time
- Sales
- Customer service
- English
Quick apply
2d
Customer Retention & Engagement Associate
DrinkPrime —Bengaluru, Karnataka
- Full-time
9d
AM&E Customer Support Coordinator
JLL —Bengaluru, Karnataka
- Hospitality
- Presentation skills
- Health insurance
12d
Customer Support Associate
Masscoders Technology Systemss —Bengaluru, Karnataka
- ₹30,000 - ₹40,000 a month
- Customer service
- English
- Bachelor's degree
Quick apply
8h
Customer Contact Comms Associate
Accenture —Bengaluru, Karnataka
- Full-time
- Communication skills

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Customer Support Specialist

Radancy -
Bengaluru, Karnataka

Apply Now

Job details

Qualifications

Jira
Computer Science
CSS
Waterfall
XML
Talent acquisition
English
Technical support
Presentation skills
Bachelor's degree
Zendesk
JavaScript
Scrum
Software development
APIs
Communications
Agile
Customer support
Communication skills
HTML

Full job description

Overview

Radancy is the global leader in talent acquisition software, helping employers attract and hire the right talent through AI-powered recruiting technology, data-driven insights, and world-class candidate experiences. Our platform enables organizations to streamline hiring, strengthen employer branding, and drive measurable recruitment outcomes at scale.

About the Role

Radancy’s success is built on the success of our customers, and we’re looking for dedicated, customer-focused Customer Support Specialists to join our Global Customer Support Team, with a focus on our Hiring Events platform. In this role, you’ll provide expert support across multiple Radancy solutions, serving as a key partner to customers navigating their day-to-day usage of our platform. We’re looking for a strong communicator and problem-solver who excels at building relationships, resolving customer inquiries, and ensuring a seamless event experience. Our Customer Support Specialists take a proactive, consultative approach—collaborating with clients and internal teams to provide guidance, answer questions, and deliver exceptional support in a dynamic environment.

What does a great Customer Support Specialist do?

Develop deep product, technical, and functional knowledge of Radancy's Talent Acquisition Cloud and its features to deliver exceptional support to customers and users.
Assist Radancy customers and users by offering expert guidance on both the functional and technical aspects of our suite of products, troubleshooting issues, and providing timely solutions.
Work directly with customers and users, ensure timely response and resolution time, meeting or beating our SLA’s; confirm accuracy on all work prior to closing tickets.
Set up and maintain users, user profiles, workflow rules, and application settings.
Work closely with development teams to identify, report, and resolve product issues and submit customer enhancement requests.
Adhere to established escalation protocols for complex or high-priority issues, ensuring timely resolution by coordinating with senior support staff or technical teams as needed.
Provide standard training and hands-on support to end users.
Ensure all customer issues and interactions are logged accurately and comprehensively in the ticketing system, keeping track of progress, resolutions, and follow-up actions.
Support a wide range of customers across various industries, with a focus on consistency, responsiveness, and knowledge sharing.

Qualifications

Bachelor’s Degree in Communications, Computer Science, Business or equivalent work experience.
Fluency in English (both spoken and written) is required to effectively collaborate with global teams and support customers.
Excellent communication (oral and written), interpersonal, organizational, and presentation skills.
0-2 years customer or technical support experience.
Ability to work independently to determine best approach and action for customer outcomes.
Ability to plan, organize, prioritize and solve problems, seeking help when necessary.
Excellent communication (oral and written), interpersonal, organizational, and presentation skills.
Accountability and a sense of urgency.
Support a wide range of customers across various industries, with a focus on consistency, responsiveness, and knowledge sharing.
Experience with JIRA, Zendesk, understanding of HTML, CSS, JavaScript as well as XML and APIs are all a plus.
Knowledge of software development methodologies (Scrum, Agile, Waterfall, etc.) a plus.

Company Values: At Radancy, we are dedicated to the core values that guide our work and culture:

Innovative Spirit Innovation leads the way. We have a rich history of developing and delivering what’s new and next while valuing every voice on our team. Together, we’re shaping the future and leading the industry forward.
Rewarding Impact Work that matters. We strengthen organizations with transformative software that connects people around the world to meaningful careers. This work makes a difference in people’s lives and inspires our team to advance technology with purpose.
Performance Driven Success drives results. We use data and insights to inform strategy and maximize performance for our customers, all backed by our global teams committed to exceeding expectations with unmatched expertise and support.
Supportive Teams Collaboration is our backbone. We foster an environment that inspires our team members to deliver industry-defining technology. We empower our teams to learn from each other, grow their skills and create positive change in their work and communities.

Radancy is an equal opportunity employer and welcomes all qualified applicants regardless of race, ethnicity, religion, gender, gender identity, sexual orientation, disability status, protected veteran status, or any other characteristic protected by law. We actively work to create an inclusive environment where all of our employees can thrive. If you require any accommodations during the application process, please reach out to us at [email protected] , and we will work with you to meet your needs.

Apply Now

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customer service representative jobs in jigani bengaluru karnataka

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Customer Service Associate – Bangalore

Customer Service Associate – Telecom Order Support – Bangalore, India

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Sr. Customer Service Associate – Telecom Support – Bengaluru, India

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Customer Experience Associate II

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Customer Contact Comms Associate

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