Jp Nagar 2nd Phase Karnataka Customer success manager Jobs – 2232 Open Jobs Today

Manager, Client Experience
Pebl —Bengaluru, Karnataka
- ₹15,00,000 - ₹20,00,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- Human resources
Quick apply
12d
Customer Engagement Manager
Crest'XO —Bengaluru, Karnataka
- ₹65,00,000 a year
- Full-time
- Master's degree
- Bachelor's degree
- Communication skills
Quick apply
Product Manager
Modaka Technologies —Jayanagar, Bengaluru, Karnataka
- ₹35,122.62 - ₹50,00,388.86 a month
- Full-time
- Analysis skills
- Product management
- Software development
- Paid time off
- Paid sick time
Quick apply
Director of Customer Success
Deltek, Inc. —Bengaluru, Karnataka
- Remote
- Salesforce
- Master's degree
- Analysis skills
8d
Senior Customer Success Manager
Syndigo —Bengaluru, Karnataka
- Remote
- Microsoft Excel
- Salesforce
- Analysis skills
Quick apply
7d
Customer Success - Assistant Manager
InPrime Finserv —HSR Layout, Bengaluru, Karnataka
- ₹5,00,000 - ₹9,00,000 a year
- Full-time
- Management
- Customer service
- In-person
Quick apply
7d
Product Manager
UrbanPro —BTM Layout, Bengaluru, Karnataka
- Full-time
- Master's degree
- Analysis skills
- Bachelor's degree
- Health insurance
- Flexible schedule
Quick apply
7d
AI Product Manager
Airbus India Private Limited —Bengaluru, Karnataka
- Email
- Master's degree
- AWS
- Project management
T&T- Customer - CS&D - Manager | Project Management (PMO) | Bengaluru
Deloitte —Bengaluru, Karnataka
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- PMP
2d
Senior Customer Experience Manager
KAPTURE CX —Bengaluru, Karnataka
- Management
- Salesforce
- SQL
Quick apply
Customer Success Manager
techademy —Bengaluru, Karnataka
- ₹6,00,000 - ₹12,00,000 a year
- Full-time
- Analysis skills
- Project management
- Software development
- Health insurance
- Paid time off
Quick apply
4h
Manager - Customer Operations & Order Management
ZEISS Group —Bengaluru, Karnataka
- Full-time
- Customer service
- Salesforce
- ERP systems
2d
Senior Customer Success Manager, SEA
Proximus —Mysore Road Tolgate, Karnataka
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Salesforce
Associate Product Manager
MyAdvice —Bengaluru, Karnataka
- ₹12,00,000 - ₹15,00,000 a year
- Full-time
- Remote
- Azure
- Computer Science
- Master's degree
- Health insurance
- Flexible schedule
Quick apply
AVP - Business Strategy & Operations(US Shift)
Tracxn Technologies —Bengaluru, Karnataka
- Email
- Master's degree
- Analysis skills
- Presentation skills
- Work from home
3d
Customer Success Manager
Infilect —Bengaluru, Karnataka
- Full-time
- Hybrid work
- Project management
- Communication skills
- Analytics
Quick apply
Service Delivery Manager - Extended Enterprise Services
Airbus India Private Limited —Bengaluru, Karnataka
- Email
- English
- Agile
- Communication skills
Product Manager
House of Edtech —Bangalore City, Bengaluru, Karnataka
- ₹1,00,000 - ₹3,00,000 a month
- Full-time
- Product management
- Agile
- In-person
- Paid time off
- Flexible schedule
Quick apply
1d
Client Success Manager-Bengaluru ,KA
Diversified —Bengaluru, Karnataka
- Email
- Microsoft Office
- 12th Pass
- Business development
Quick apply
Senior Implementation Specialist (Fixed - Term)
NAVEX —Bengaluru, Karnataka
- ₹9,90,000 a year
- Overnight shift
- Hybrid work
- Customer service
- Microsoft Office
- Project management
7d

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Manager, Client Experience

Pebl
Bengaluru, Karnataka

Quick apply

Job details

Full-time
₹15,00,000 - ₹20,00,000 a year
12 days ago

Qualifications

Analysis skills
Quality assurance
Continuous improvement
Human resources
Leadership
Communication skills

Full job description

Purpose in Every Position

Pebl puts a world of talent at your fingertips. With our AI-powered Global Work Platform, companies can hire, pay, and manage employees in 185+ countries—removing risk, red tape, and guesswork from global growth. Backed by more than a decade of compliance leadership and local expertise, Pebl helps businesses move fast, stay compliant, and scale with confidence. With Pebl, companies everywhere can hire great talent anywhere.

Where Your Work Moves the Needle.

At Pebl, every team member drives our success. Joining us means more than filling a role—you’re accountable for results and impact. Our values guide how we operate, execute, and collaborate across borders. By putting them into action, you’ll help us scale faster, compete harder, and lead the future of global work.

What Makes You a Great Fit

As a Client Experience Manager at Pebl, you will lead a team of HR Specialists responsible for delivering a seamless, high-quality experience across customer and employee touchpoints. Operating within a unified global experience function, you will own team performance, quality, and operational excellence for your assigned region.

You’ll balance hands-on operational leadership with strategic thinking—proactively identifying opportunities, mitigating risks, and driving continuous improvement across the experience journey. You will play a critical role in shaping how Pebl delivers consistent, scalable, and human-centered experiences worldwide.

How You’ll Make an Impact:

Global Experience Ownership

Own and drive team performance within a unified global experience model, ensuring consistent, high-quality outcomes.
Act as the voice of the customer and supported employee by identifying and addressing systemic experience gaps.
Translate company strategy into clear team priorities, actionable plans, and measurable outcomes.

Leadership & Team Development

Build, lead, and develop a high-performing team of HR Specialists.
Conduct regular 1:1s to review performance, provide coaching, and support career growth.
Set clear expectations and hold team members accountable to performance, quality, and behavioral standards.
Mentor emerging leaders and strengthen leadership capabilities across the team.

Operational Excellence & Quality

Oversee day-to-day operations, ensuring effective prioritization, SLA adherence, and consistent service delivery.
Conduct ongoing quality assurance (QA) reviews to uphold support standards and identify coaching opportunities.
Identify operational risks and gaps, implementing solutions to maintain stability and improve performance.

Performance & Metrics

Own and monitor key performance metrics, including CSAT, response and resolution times, quality, and productivity.
Use data and insights to identify trends, drive accountability, and inform decision-making.
Foster a metrics-driven culture, ensuring the team consistently meets or exceeds established targets.

Cross-Functional Impact

Partner with internal teams to resolve issues, improve workflows, and reduce friction across the customer and employee experience journey.
Support and execute cross-functional initiatives led by senior leadership to advance key business priorities.

Change & Continuous Improvement

Lead and support change initiatives while modeling adaptability in a fast-paced, evolving environment.
Proactively identify opportunities and risks, driving improvements to processes, documentation, and tools that enable scalability and long-term success.

Let’s Connect If You Have:

Proven experience leading teams in customer experience, HR operations, service delivery, or similar environments.
A strong track record of driving performance, accountability, and operational excellence.
Experience working in global or cross-regional environments.
Excellent coaching, people development, and leadership skills.
The ability to navigate ambiguity and lead through change with confidence.
A strong analytical mindset and experience using data to drive decisions.
Exceptional communication, collaboration, and stakeholder management skills.

Our Commitment to You

At Pebl, we’re committed to supporting our team with comprehensive rewards and benefits designed to meet diverse needs across roles and locations. Our core offerings include:

Flexible Time Off – Take the time you need to recharge.
Parental Leave – Support for growing families.
Health and Dental Insurance – Where applicable, to cover you and your loved ones.
Retirement Savings + Employee Incentive Plan – Plan for the future while sharing our success.

Please visit our career page for more information.

Pebl is an Equal Opportunity Employer.

We power global teams and believe diverse perspectives drive innovation and impact. Employment decisions at Pebl are based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other status protected by applicable law. We’re committed to fostering an inclusive culture where every teammate can thrive and do the best work of their career—anywhere in the world.

Compensation Range: $1.5M - $2M

Quick apply

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