Kaladi Kerala Patient care coordinator Jobs – 2 Open Jobs Today

Patient Care Coordinator
NABH Accredited Hospital- 300 bedded —Angamali, Kerala
- ₹15,000 - ₹20,000 a month
- Weekend availability
- Customer service
- Microsoft Office
- Bachelor's degree
Quick apply
8d
Hospital Receptionist
MAGJ Hospital Mookkannoor —Angamali, Kerala
- From ₹15,000 a month
- Weekend availability
- MSW
- Customer service
- English
- Paid time off
- Paid sick time
Quick apply

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Hospital Receptionist
MAGJ Hospital Mookkannoor —Angamali, Kerala
1–3 years of experience in healthcare, front office, billing, admissions, or customer service. Register patients and maintain accurate patient records in the…
From ₹15,000 a month
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Patient Co-ordinator / Receptionist
A Group of Hospitals —Kochi, Kerala
We are looking for an energetic, well-presented, and highly personable Patient Coordinator to be the face of our hospital. Your job includes and not limited to:
₹18,000 - ₹25,000 a month
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Patient Care Coordinator

NABH Accredited Hospital- 300 bedded
Angamali, Kerala

Quick apply

Job details

Permanent | Full-time
₹15,000 - ₹20,000 a month
8 days ago

Qualifications

Customer service
Call center experience
Microsoft Office
Bachelor's degree
Computer skills
Diploma
Billing
Communication skills

Full job description

Patient Care Coordinator

Department: Front Office / Patient Services

Reports To: Front Office Manager

Job Summary

The Patient Care Coordinator is responsible for ensuring a smooth and positive patient experience by managing reception activities, handling the call center, coordinating appointments, and assisting with OP/IP billing. The role requires excellent communication, customer service, and organizational skills to provide efficient support to patients and hospital departments.

Key ResponsibilitiesReception

Welcome and assist patients and visitors in a professional and courteous manner.
Register patients and maintain accurate patient records.
Schedule, reschedule, and confirm appointments.
Guide patients regarding hospital services and departmental procedures.
Coordinate with consultants and departments to ensure smooth patient flow.

Call Center

Attend incoming and outgoing calls promptly and professionally.
Provide accurate information regarding appointments, consultants, and hospital services.
Handle patient inquiries, complaints, and feedback effectively.
Follow up with patients for appointments, investigations, and service updates.
Maintain proper call logs and ensure timely communication.

Billing

Generate OP and IP bills accurately.
Process payments through cash, card, UPI, and other approved payment methods.
Explain billing details and payment procedures to patients.
Coordinate with insurance/TPA and other departments when required.
Prepare daily billing reports and ensure proper cash handling as per hospital policy.

Additional Responsibilities

Maintain patient confidentiality and comply with hospital policies.
Coordinate with clinical and administrative departments for seamless patient care.
Ensure the reception area is clean, organized, and patient-friendly.
Assist in patient admission and discharge processes.
Handle emergency situations calmly and escalate issues when necessary.
Perform other duties assigned by the reporting manager.

Qualifications

Bachelor's Degree in Hospital Administration, Healthcare Management, Commerce, or any relevant discipline.
Diploma/Certification in Hospital Administration is an added advantage.

Experience

Fresher or 1–3 years of experience in a hospital reception, patient care, front office, call center, or billing role.
Experience with Hospital Information Systems (HIS) is preferred.

Skills Required

Excellent communication and interpersonal skills.
Strong customer service orientation.
Good computer knowledge and proficiency in MS Office.
Knowledge of hospital billing and registration procedures.
Ability to multitask and work under pressure.
Strong organizational and problem-solving skills.
Professional appearance and positive attitude.

Working Conditions

Willingness to work in rotational shifts, including weekends and holidays, as per hospital requirements.
Ability to handle a high volume of patient interactions while maintaining professionalism and service quality.

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: In person

Quick apply

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