Karnataka It service management representative Jobs – 340 Open Jobs Today

Customer Service Representative - Bangalore (Work from Office)
Transworld Systems, Inc. —Bengaluru, Karnataka
- ₹2,00,000 - ₹5,50,000 a year
- Full-time
- Walk-in
- English
- Analysis skills
- Bachelor's degree
- Commuter assistance
- Paid holidays
3d
IT Service Management Toolset Lead
PHINIA —Bengaluru, Karnataka
- Full-time
- Computer Science
- Bachelor's degree
- Scripting
- Health insurance
Senior IT Specialist I, Enterprise Technologies
PowerSchool Group LLC —Bengaluru, Karnataka
- Full-time
- Software troubleshooting
- Customer service
- Windows
7d
Corporate Sales Manager
MAKOBA Pvt Ltd —Bangalore City, Bengaluru, Karnataka
- ₹35,000 - ₹40,000 a month
- Full-time
- Sales
- English
- Business development
Quick apply
8d
IT Service Management Representative
Accenture —Bengaluru, Karnataka
- Full-time
- Communication skills
L2 – Test Automation Engineer
Hewlett Packard Enterprise —Bengaluru, Karnataka
- Full-time
- Computer Science
- Java
- Analysis skills
IT Solutions Delivery Specialist
Itron —Bengaluru, Karnataka
- Full-time
- Azure
- AI
- Communication skills
Solarwinds & SCOM-6 - 12 years
sk infotech spectrun —Bangalore City, Bengaluru, Karnataka
- ₹5,00,000 - ₹12,50,000 a month
- Hybrid work
- Computer science
- IT
Quick apply
Country Director - IT India and Site Head
Merck KGaA —Bengaluru, Karnataka
- Computer Science
- Master's degree
- Bachelor's degree
Service Desk and Change Management Lead
PHINIA —Bengaluru, Karnataka
- Full-time
- Computer Science
- Bachelor's degree
- Scripting
- Health insurance
VMware - Technical Customer Support Engineer L2 (Zerto)
Hewlett Packard Enterprise —Bengaluru, Karnataka
- Full-time
- Azure
- Computer Science
- Software troubleshooting
SOX IA and Risk Management Manager
Kaufman Rossin —Bengaluru, Karnataka
- Full-time
- Hybrid work
- Oracle
- ERP systems
- Finance
Quick apply
IT Operations Specialist
Itron —Bengaluru, Karnataka
- Full-time
- Azure
- Oracle
- Computer Science
DB Service Business Development Leader-International
Schneider Electric —Bengaluru, Karnataka
- Online application
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
8d
CUSTOMER SUPPORT EXECUTIVE
Sierra Learning Academy Private Limited —Bengaluru, Karnataka
- Full-time
- Software troubleshooting
- Customer service
- Windows
Quick apply
3d
Principal IT Solutions Delivery
Itron —Bengaluru, Karnataka
- Full-time
- Oracle
- Communication skills
Supply Chain Planning & Optimization Manager
ExxonMobil —Bengaluru, Karnataka
- Microsoft Excel
- Engineering
- English
- Commuter assistance
- Health insurance
Specialist - Technical Accounting & External Reporting
Harman International —Bengaluru, Karnataka
- Microsoft Powerpoint
- Microsoft Excel
- Oracle
SAP Business Analyst – User Administration, Roles & Privileges
Trelleborg Sealing Solutions (TSS) —Bengaluru, Karnataka
- Spanish
- ERP systems
- English
Linux Engineer
Hewlett Packard Enterprise —Bengaluru, Karnataka
- Full-time
- Engineering
- Data analysis skills
- Bachelor's degree

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Customer Service Representative - Bangalore (Work from Office)

Transworld Systems, Inc. -
Bengaluru, Karnataka

Apply Now

Job details

Full-time
₹2,00,000 - ₹5,50,000 a year
3 days ago

Benefits

Commuter assistance
Paid holidays
Health insurance
Paid time off

Qualifications

Live chat
Upselling
English
Analysis skills
Bachelor's degree
Typing

Full job description

Overview:

Please Note:

English language proficiency is required for this role.
This is a full-time, work from office role.
This requires a U.S. schedule - India Night shift

MEGA JOB FAIR WALK IN AT BANGALORE OFFICE

Walk In Interviews:

Monday to Friday

4:00 PM to 8:00PM IST

Address:

Transworld Systems Inc.

Block 12B, Pritech Park,3rd Floor,
SEZ Survey No 51-64/4,
Bellandur,Village. Bldg 9A Rd,
Bengaluru –Karnataka 560103

Contact: Nirmala 911 301 5045

TSI Recruitment :

Kindly carry your Updated resume and Photo ID proof.

Meet: HR – Nirmala

After the submission of your application, you will receive an email to complete a virtual interview via our online interviewing platform/tool, “Harver”. This online interview must be completed for prompt consideration of employment applications as it takes the place of an initial phone screen.

Work Location: This is a Work from Office position and location is Bangalore at

3rd Floor, Block 12B, Pritech Park SEZ, Survey No.51-64/4, Bellandur, Village, Bldg 9A Rd, Adarsh Palm Retreat, Bellandur, Bengaluru, Karnataka 560103

Compensation: INR : ₹2,00,000.00 -₹5,50,000.00 per year

Shift: Night / Days Off: Saturday and Sunday

Build Your Future! Come join our thriving team as a Voice Customer Service Representative! We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena.

Why should you consider TSI?

Transport Facility
Paid training
Team-oriented work environment
Growth opportunity
Comprehensive benefits package available: including medical, paid time off and paid holidays!
Transportation provided
Working 5 days/week

Responsibilities:

In This Role, You Will:

All of our agents manage outbound/ inbound calls from customers regarding any of the following:

Short Job Description

Provides outstanding customer services & Upselling for utility customers through exceptional call handling.

Key Duties & Responsibilities

Provide exceptional customer experience to electric utility customers via phone or chat channels.
Address inquiries, concerns, and requests related to electric utility services, billing, payments, outages, and account management.
Assist customers in understanding their electric bills, rates, and consumption patterns.
Identify customer issues promptly, escalating out-of-scope cases to supervisors or other teams as needed.
Educate customers on available credit options, energy conservation, efficiency programs, and any changes, updates, and announcements to promote best practices.
Promote and offer available products and services to eligible customer accounts while complying with established processes for sales, ensuring explicit permission from customers.
Maintain accurate records of customer interactions by documenting them in the client’s CRM system.
Adhere to established policies, procedures, and quality standards, ensuring confidentiality and security of customer information.
Strive to achieve key performance indicators (KPIs), such as NSAT/NPS scores, Offer Rate and Sales, Average Handle Time, Call Quality, and attendance and adherence to schedule.

Key Result Areas :

Make atleast 95 calls a day
Obtain a quality score of 98% or above

Qualifications:

Ideal Candidate Qualifications:

Bachelors Degree preferred or Under Graduates
Ability to read, write and speak Excellent English.
Good analytical skills, cognitive skills.
Good computer typing at the same time talking over the phone.

This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced, or delegated by management to meet the business needs of the company.

Apply Now

Refine Your Search

it service management representative jobs in karnataka

Customer Service Representative - Bangalore (Work from Office)

IT Service Management Toolset Lead

Senior IT Specialist I, Enterprise Technologies

Corporate Sales Manager

IT Service Management Representative

L2 – Test Automation Engineer

IT Solutions Delivery Specialist

Solarwinds & SCOM-6 - 12 years

Country Director - IT India and Site Head

Service Desk and Change Management Lead

VMware - Technical Customer Support Engineer L2 (Zerto)

SOX IA and Risk Management Manager

IT Operations Specialist

DB Service Business Development Leader-International

CUSTOMER SUPPORT EXECUTIVE

Principal IT Solutions Delivery

Supply Chain Planning & Optimization Manager

Specialist - Technical Accounting & External Reporting

SAP Business Analyst – User Administration, Roles & Privileges

Linux Engineer

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