kopar khairane navi mumbai maharashtra critical care technician Jobs – 8 Open Jobs Today

Mgr.-Spare-parts Operations, Cust. Care
Mahindra & Mahindra Ltd —Mumbai, Maharashtra
- Project management
- Bachelor's degree
- Training & development
10d
Simulation Support Engineer Empowering safety through technological excellence
Skyleaf Consultants —Navi Mumbai, Maharashtra
- ₹7,00,000 - ₹13,00,000 a year
- Full-time
Dialysis Technician
Ulhasnagar Municipal Corporation Super Speciality Hospital —Thane, Maharashtra
- ₹15,000 - ₹22,000 a month
- Full-time
- Patient monitoring
- B.Sc
- Bachelor's degree
Quick apply
2D Echo Technician / Ultrasound Technician (PCPNDT)
Acme Healthcenter Pvt Ltd —Chembur H.O, Mumbai, Maharashtra
- ₹15,000 - ₹25,000 a month
- Full-time
- Anatomy knowledge
- B.Sc
- Master's degree
- Health insurance
Quick apply
Respiratory Therapist
S.L.Raheja Hospital (A Fortis Associate) —Mahim, Mumbai, Maharashtra
- Full-time
- B.Sc
- Master's degree
- Bachelor's degree
Quick apply
2d
Service Planner - Santacruz
Rentokil Initial —Unknown, Maharashtra
- Full-time
- Analysis skills
- Bachelor's degree
- Travel
Quick apply
Service Planner - Thane
Rentokil Initial —Thane, Maharashtra
- Full-time
- Analysis skills
- Bachelor's degree
- Travel
Quick apply
Service Planner - Thane (East)
Rentokil Initial —Thane, Maharashtra
- Full-time
- Analysis skills
- Bachelor's degree
- Travel
Quick apply

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Simulation Support Engineer Empowering safety through technological excellence
Skyleaf Consultants —Navi Mumbai, Maharashtra
Provide customer service support and address customer needs in a timely manner. Provide customer service support and address customer needs in a timely manner.
₹7,00,000 - ₹13,00,000 a year

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Mgr.-Spare-parts Operations, Cust. Care

Mahindra & Mahindra Ltd -
Mumbai, Maharashtra

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Job details

10 days ago

Qualifications

Sales support
Project management
Bachelor's degree
B.E.
Fraud prevention and detection
Training & development

Full job description

Responsibilities & Key Deliverables

Monitor and improve Customer Satisfaction parameters across the region-MTTR, TCF, Periodic Feedback and CaPS and personal customer visits.
Monitor and strategically improve STR, AMC Sale, Bharosa Sale, Spares and Lubricants business across the region to exceed the targets.
Motivate the Customer care team ( CCM, TM and Tech Support ) in the region for high level performance and excitement.
Mentor the team in the region for their continuous self development.
Keep the Dealer principal motivated through various communications, incentive schemes and updates.
Keep the dealer technician team excited by ensuring - Parivaar meets, execution of Star Club, Product Improvement Proposal, Sarathi.
Improve the reach through Saathis, Synergy, dealer outlets, Vans and Bikes. Execute the initiatives rolled out by the Head Office- Bikes and Vans at dealerships, DMS usage.
Manage funds in coordination with the Zonal Heads Sales.
Manage all the basics - Participate in morning call everyday, Open tickets monitoring, Customer connect, VIN wise data, Outstand ings, C forms, Min Stock at dealerships, Retro, Float Stock, FOC dispatches, SMC/BDSS maintenance, timely settlements of Warranty and Debit notes, Quarterly NOCs fro dealers, Smooth start and Closure of dealers, Retofitments,, Lubricants schedules, payments by dealers to vendors, technical trials, special tools availability, adherence to ISO process, Recruitment of manpower, New product feedback, Process audits at dealerships.
Improve the quality of technical reporting from the region.
Monitor and ensure manpower to Machine ratio at the dealerships and trainings at all levels at the dealership.
Effectively review the CCMs,TMs and Tech Support team through Stand ard templates and monthly feedback on performance Also daily feedback on daily reports of the CCMs.
Ensure Tour planning and adherence by the team rigorously. Share competition machine performance report.
Effectively coordinate with the Zonal Heads and create synergy between Sales and Customer care.
Effectively manage the Regional Training Centres

Preferred Industries

Automobile

Education Qualification

Bachelor of Engineering; Bachelor of Engineering in Automobile; Bachelor of Engineering in Mechanical

General Experience

12-15 years of Customer Care management

Critical Experience

System Generated Core Skills

Project Development

Customer Satisfaction

Service Orientation

Customer Sensitivity

Relationship Management

Dealer Management

Manpower Management

Service Strategy

Territory Coverage Optimization

Channel Development

Project Planning & Execution

Risk Analysis

Business Process Improvement (BPI)

Contract Management

Performance Management

Incentive Schemes

Sales

Customer Management

Fraud Management

Trial Management

Tool Management

Talent Acquisition

Auditing

Quality Improvement

Reporting

Manpower Planning

Training & Development

Review Mechanism

System Generated Secondary Skills

Capability Building

Project Management

Sales Support

Warranty Management

Job Segment: Engineer, Engineering

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Refine Your Search

critical care technician jobs in kopar khairane navi mumbai maharashtra

Mgr.-Spare-parts Operations, Cust. Care

Simulation Support Engineer Empowering safety through technological excellence

Dialysis Technician

2D Echo Technician / Ultrasound Technician (PCPNDT)

Respiratory Therapist

Service Planner - Santacruz

Service Planner - Thane

Service Planner - Thane (East)

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