Koramangala, Bengaluru, Karnataka Ust global Jobs – 412 Open Jobs Today

Associate III - Product Support
UST —Bengaluru, Karnataka
7d
L&D Administrator
UST —Bengaluru, Karnataka
- Customer service
7d
Project Manager II
UST —Bengaluru, Karnataka
- Project management
7d
Tableau Developer
UST —Bengaluru, Karnataka
- Oracle
- SQL
- Bachelor's degree
7d
Inventory Technician
UST —Bengaluru, Karnataka
- Windows
7d
Validation Technician
UST —Bengaluru, Karnataka
- Windows
- Communication skills
2h
Specialist I - Data Science
UST —Bengaluru, Karnataka
- Machine learning
- AI
1d
IT Asset Management
UST —Bengaluru, Karnataka
- English
- Bachelor's degree
- Organizational skills
7d
Lead I - Semiconductor Product Validation
UST —Bengaluru, Karnataka
7d
Technical Writer
UST —Bengaluru, Karnataka
- Microsoft Powerpoint
- Microsoft Word
- Master's degree
7d
ECO Planner
UST —Bengaluru, Karnataka
7d
Python Automation Test Engineer
UST —Bengaluru, Karnataka
- Azure
- DevOps
- Analysis skills
7d
Consultant I
UST —Bengaluru, Karnataka
- Salesforce
- Communication skills
2h
Project Manager- AI/ML
UST —Bengaluru, Karnataka
- Azure
- PMP
- Project management
7d
Lead II - Data Engineering - Palantir Foundry
UST —Bengaluru, Karnataka
- Oracle
- Computer Science
- B.Sc
7d
Lead I - Business Analysis
UST —Bengaluru, Karnataka
- Agile
7d
Python Fullstack Developer
UST —Bengaluru, Karnataka
- Computer science
- Computer Science
- Software troubleshooting
7d
Software Engineer
UST —Bengaluru, Karnataka
- Azure
- Java
- JavaScript
7d
ML Engineer I
UST —Bengaluru, Karnataka
- Master's degree
- Databases
- AI
7d
Technical Project Management
UST —Bengaluru, Karnataka
- Project management
- Bachelor's degree
- Travel
7d

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Associate III - Product Support

UST -
Bengaluru, Karnataka

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Job details

7 days ago

Qualifications

Incident management
ServiceNow
Problem management

Full job description

Role description

Incident Management Support

Grade -3

Bangalore

Essential Functions, Duties & Responsibilities

Activity

Description

Incident Management

Ticket queue monitor in the ticketing system

Ticket acknowledgement with proper assessment

Ticket extended tagging for Proactive Problem Management

Establishing Master & Child relation for similar open issues

Ticket Handshake for the forward Incidents

Timely updates to customer on the progress

Incident (Functional & technical) analysis & fixing of the issue (application or Handling)

Incident Resolution

Problem ticket creation and assigning to problem coordinator for the workaround Incidents.

Updating Project folder with required reports, Documents & Solutions

Abide by Ticket Quality process like updating and maintaining all fields in SMT/Service now ticket during the ticket life cycle. This process will be discussed during the transition phase and documented for future reference.

Skills

incident management,phase transition,ticketing system,incident resolution,problem management,servicenow,queue monitoring,technical analysis,updatable

About UST
UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.

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Refine Your Search

ust global jobs in koramangala, bengaluru, karnataka

Associate III - Product Support

L&D Administrator

Project Manager II

Tableau Developer

Inventory Technician

Validation Technician

Specialist I - Data Science

IT Asset Management

Lead I - Semiconductor Product Validation

Technical Writer

ECO Planner

Python Automation Test Engineer

Consultant I

Project Manager- AI/ML

Lead II - Data Engineering - Palantir Foundry

Lead I - Business Analysis

Python Fullstack Developer

Software Engineer

ML Engineer I

Technical Project Management

I want to receive the latest job alerts for ust global in koramangala, bengaluru, karnataka

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