Network Engineer / IT Infrastructure & Support
Ardem Incorporated —Lucknow, Uttar Pradesh
- Full-time
- Remote
- Microsoft Access
- Azure
- English
- Work from home
Data Centre Support Engineer
PEYMAGEN INFORMATICS AND AUTOMATION PVT. LTD. —Lucknow, Uttar Pradesh
- ₹46,000 - ₹48,000 a month
- Full-time
- Microsoft Access
- Computer Science
- Software troubleshooting
Quick apply
4d
Data Centre Support Engineer
Peymagen Informatics and automation pvt.ltd —Lucknow, Uttar Pradesh
- ₹46,000 - ₹48,000 a month
- Full-time
- Microsoft Access
- Computer Science
- Software troubleshooting
Quick apply
4d
IT Engineer
CVS MULTI SERVICES PVT. LTD. —Lucknow, Uttar Pradesh
- ₹20,000 - ₹27,000 a month
- Full-time
- In-person
Quick apply
7d
Administrator - Desk Side Services, AMT Asset Management Software
HCLTech —Lucknow, Uttar Pradesh
- Microsoft Excel
- Computer Science
- Bachelor's degree
23h
Assistant Engineer
Radiance Web Technologies —Lucknow, Uttar Pradesh
- ₹15,000 - ₹20,000 a month
- Software troubleshooting
- Windows
- Bachelor's degree
Technical Support Executive
Fact Finding Tech Private Limited —Lucknow, Uttar Pradesh
- ₹8,000 - ₹10,000 a month
- Full-time
- Computer Science
- Software troubleshooting
- B.Sc
- Health insurance
- Food provided
Quick apply
Full Stack .Net Developer
Digi Epitome Technology —Lucknow, Uttar Pradesh
- ₹12,000 - ₹15,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
13d
Electrical Engineer / Maintenance Engineer
Viraj Constructions —Lucknow, Uttar Pradesh
- Project management
- Electrical experience
- Bachelor's degree
Backup Admin (Data)
Yashashwin Services —Lucknow, Uttar Pradesh
- ₹20,000 - ₹30,000 a month
- Full-time
- Azure
- Oracle
- Master's degree
- Health insurance
- Life insurance
Quick apply
SeniorAdministrator - Knowledge Mgmt
HCLTech —Lucknow, Uttar Pradesh
- Continuous improvement
7d
Service Engineer – Micro
DSS Imagetech —Lucknow, Uttar Pradesh
- Customer service
- B.Sc
- Master's degree
Field Service Engineer
ABB India Limited —Lucknow, Uttar Pradesh
- Full-time
- Programmable logic controllers
- Bachelor's degree
- In-person
Quick apply
Engineering Executive
Hilton —Lucknow, Uttar Pradesh
- Full-time
- Plumbing
- Hotel experience
Lead SEO & AI Search Strategist (GEO Lead)
EngVarta —Lucknow, Uttar Pradesh
- Full-time
- Master's degree
- AI
HR Executive
Pragyavani Solutions LLP —Kakori, Uttar Pradesh
- From ₹10,000 a month
- Email
- Microsoft Excel
- Microsoft Office
- Master's degree
- Health insurance
Quick apply

More jobs to discover

Find similar jobs that you might be interested in.

Data Centre Support Engineer
PEYMAGEN INFORMATICS AND AUTOMATION PVT. LTD. —Lucknow, Uttar Pradesh
Minimum *3 years of relevant experience* in Windows Server Administration, Data Centre Support, or System Administration.
₹46,000 - ₹48,000 a month
Quick apply
4d
Data Centre Support Engineer
Peymagen Informatics and automation pvt.ltd —Lucknow, Uttar Pradesh
Minimum *3 years of relevant experience* in Windows Server Administration, Data Centre Support, or System Administration.
₹46,000 - ₹48,000 a month
Quick apply
4d

I want to receive the latest job alerts for it systems engineer in lucknow uttar pradesh

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

it systems engineer jobs near lucknow uttar pradesh

IT Engineer jobs in Lucknow, Uttar Pradesh

Full Stack Developer jobs in Lucknow, Uttar Pradesh

Service Engineer jobs in Lucknow, Uttar Pradesh

Technical Support jobs in Lucknow, Uttar Pradesh

IT Support jobs in Lucknow, Uttar Pradesh

SEO Specialist jobs in Lucknow, Uttar Pradesh

Electrical Engineer jobs in Lucknow, Uttar Pradesh

It Engineer jobs in Gota, Ahmedabad, Gujarat

It Engineer jobs in Jhagadia, Gujarat

Systems Engineer jobs in Coimbatore, Tamil Nadu

Mechanical Engineer jobs in Tiruchchirappalli, Tamil Nadu

It Engineer jobs in Sinnar, Nashik, Maharashtra

Government Vacancy Electrical Engineer jobs in Karnataka

It Engineer jobs in Rajkot, Gujarat

Full Stack Developer jobs in Perintalmanna, Kerala

Full Stack Developer jobs in India,remote

Full Stack Developer jobs in Nikol, Ahmedabad, Gujarat

Web Developer Fresher jobs in Mohali, Punjab

Full Stack Developer Fresher jobs in Ahmedabad, Gujarat

Python Developer jobs in Madurai, Tamil Nadu

Network Engineer / IT Infrastructure & Support

Ardem Incorporated -
Lucknow, Uttar Pradesh

Apply Now

Job details

Full-time

Benefits

Work from home

Qualifications

Microsoft Windows Server
Microsoft Access
Azure
MCSE
CCNA
Encryption
Disaster recovery
English
Windows
RBAC
Firewall
DHCP
AWS
Analysis skills
SSL
Remote access software
IT support
Data entry
DNS
Network support
ISO 27002
IT
ISO 27001
S3
Typing
Network engineering
AWS Certified Cloud Practitioner – Foundational
Communication skills
Python
PowerShell
Active Directory
Identity & access management
VPN

Full job description

REMOTE

Network Engineer / IT Infrastructure & Support

ARDEM Data Services Private Limited
UNIT No B-1/ 5th Floor 504 & 505 DLF MY PAD, Vibhuti Khand Gomti Nagar, Lucknow – 226010, India

Telephone: 915.130.3150
Email: [email protected]

Position: Network Engineer / IT Infrastructure & Support
Experience: 3–5 Years (Relevant professional experience)
Employment Type: Full-Time | Remote (Work from Home)
Mode: Remote (WFH)
Department: IT Infrastructure & Cloud Operations

Role Context & Importance

At ARDEM, uninterrupted connectivity is mission-critical. Our remote teams across India process millions of pages and records annually using ARDEM Cloud Platforms, AWS WorkSpaces, and enterprise tools. The Network Engineer plays a central role in ensuring zero downtime for our processing operations, maintaining secure remote access for hundreds of team members, and supporting the cloud and on-premises infrastructure that underpins every client engagement.

Key Responsibilities

Remote Desktop & End-User Support
- Provide prompt remote desktop support to ARDEM’s distributed workforce, resolving hardware, software, and network-related issues via AnyDesk and other remote tools.
- Diagnose and resolve connectivity issues affecting access to ARDEM Cloud Platforms and AWS WorkSpaces.
- Support onboarding and configuration of workstations (Windows 14” FHD laptops, minimum i5/8GB RAM) per ARDEM standard specifications.
- Ensure minimum 100 Mbps internet connectivity compliance for remote staff and assist with ISP-related escalations.
Identity & Access Management
- Manage and maintain user identities, access policies, and lifecycle operations using Azure Entra ID (Azure AD), Active Directory, and Microsoft 365 Admin Center.
- Configure role-based access controls (RBAC), group policies, and conditional access to protect client data in line with SOC 2 and ISO 27001 requirements.
- Point, and OneDrive for ARDEM’s internal and remote teams.
AWS Cloud Services Administration
- Configure, monitor, and support AWS services critical to ARDEM’s cloud operations: EC2, S3, IAM, AWS WorkSpaces, and VPC.
- Manage AWS IAM policies, user roles, and security groups to ensure least-privilege access across cloud environments.
- Monitor cloud resource utilisation, performance metrics, and costs; generate reports and recommend optimisations.
- Support cloud-based remote desktop (AWS WorkSpaces) used by ARDEM’s BPO processing teams.
Network Infrastructure & Cisco Hardware
- Configure, manage, and troubleshoot Cisco switches, routers, and firewalls at ARDEM’s processing centres.
- Manage DNS, DHCP, VPN, and VLAN configurations to support secure and high-availability operations.
- Monitor network performance and bandwidth; implement QoS policies to prioritise critical BPO workloads.
- Coordinate with ISPs and hardware vendors to resolve infrastructure issues with minimal service disruption.
On-Premises Server Administration
- Maintain Windows Server infrastructure including file servers, application hosting servers, and internal email servers.
- Administer DNS, DHCP, Group Policy, and Active Directory Domain Services (AD DS) across on-premises environments.
- Perform routine health checks, patch management, and capacity planning for on-prem systems.
Security, Backup & Disaster Recovery
- Implement and maintain data backup schedules and disaster recovery (DR) procedures in line with ARDEM’s data security policies.
- Support compliance with ARDEM’s ISO 27001-aligned, SOC 2, HIPAA, and GDPR security frameworks through network-level controls.
- Manage VPNs, SSL certificates, endpoint security tools, and encryption at rest/in-transit for all ARDEM platforms.
- Respond to and document security incidents; participate in periodic security audits and remediation activities.
Documentation & Knowledge Management
- Create and maintain clear, accurate technical documentation: network diagrams, SOPs, runbooks, and incident logs.
- Build and update the internal IT knowledge base to enable faster issue resolution and reduce repeat incidents.
- Document all changes to infrastructure, cloud configurations, and access policies in accordance with change management protocols.
Collaboration & Project Support
- Work closely with ARDEM’s Project Managers, Operations teams, and client-facing staff to resolve IT dependencies impacting BPO delivery.
- Assist with IT infrastructure upgrades, cloud migrations, and automation initiatives that support ARDEM’s growth.
- Participate in rotational shifts to ensure 24/7 coverage aligned with ARDEM’s three-shift processing operations.

Qualifications & Requirements

Education

Tech in Information Technology

Experience

3–5 years of professional experience in network support, IT infrastructure management, or cloud administration.
Proven track record supporting remote or distributed teams in a BPO, IT services, or technology company environment.

Technical Skills – Required

AWS Cloud Services: EC2, S3, IAM, VPC, AWS WorkSpaces – hands-on configuration and monitoring.
Azure Entra ID (Azure AD), Active Directory, Group Policy, and Microsoft 365 administration.
Windows Server administration: AD DS, DNS, DHCP, File Services, patch management.
Cisco networking hardware: switches, routers, firewalls – configuration and troubleshooting.
VPN, VLAN, SSL, and remote access technologies (AnyDesk, RDP, VPN clients).
Network monitoring tools and log analysis for proactive issue detection.
Backup and disaster recovery tools and procedures.

Technical Skills – Preferred

Experience with ARDEM-type BPO cloud platforms or similar multi-tenant cloud environments.
Familiarity with security frameworks: ISO 27001, SOC 2, HIPAA, GDPR.
Exposure to automation scripting (PowerShell, Python) for IT operations tasks.

Certifications (Preferred)

AWS Cloud Practitioner (CLF-C02)

CCNA (Cisco Certified Network Associate)

AWS SysOps Administrator

MCSE / Windows Server

Azure Fundamentals (AZ-900)

ITIL v4 Foundation

Microsoft 365

Soft Skills

Strong analytical and systematic troubleshooting skills with a solution-first mindset.
Excellent written and verbal communication in English; ability to explain technical issues to non-technical stakeholders.
Ability to work independently and collaboratively in a fully remote, distributed team environment.
High sense of accountability, punctuality, and commitment to SLAs critical to BPO operations.
Willingness to work rotational shifts to support ARDEM’s round-the-clock processing operations.
Responsible for assisting technology and production team in client deliverables and receipt.

Additional Requirements

This opportunity enhances your work life balance with allowance for remote work. To be successful your computer hardware and internet must meet these minimum requirements:

Laptop or Desktop:
- Operating System: Windows
- Screen Size: 14 Inches
- Screen Resolution: FHD (1920×1080)
- Processor: I5 or higher
- RAM: Minimum 8GB (Must)
- Type: Windows Laptop
- Software: AnyDesk
Internet Speed: 100 Mbps or higher

About ARDEM

ARDEM is a leading Business Process Outsourcing and Business Process Automation Service provider. For over twenty years ARDEM has successfully delivered business process outsourcing and business process automation services to our clients in USA and Canada. We are growing rapidly. We are constantly innovating to become a better service provider for our customers. We continuously strive for excellence to become the Best Business Process Outsourcing and Business Process Automation company.

NOTE!

ARDEM will never ask for any personal information or banking information during the hiring process for any data entry/processing type of work. If you are contacted by any party claiming to represent ARDEM Incorporated offering work from home jobs – this is fraud. Please disregard and refer to ARDEM’s Careers page for all open job positions. We apologize for any inconvenience caused by such acts.

Apply Now

Refine Your Search

it systems engineer jobs in lucknow uttar pradesh

Network Engineer / IT Infrastructure & Support

Data Centre Support Engineer

Data Centre Support Engineer

IT Engineer

Administrator - Desk Side Services, AMT Asset Management Software

Assistant Engineer

Technical Support Executive

Full Stack .Net Developer

Electrical Engineer / Maintenance Engineer

Backup Admin (Data)

SeniorAdministrator - Knowledge Mgmt

Service Engineer – Micro

Field Service Engineer

Engineering Executive

Lead SEO & AI Search Strategist (GEO Lead)

HR Executive

More jobs to discover

I want to receive the latest job alerts for it systems engineer in lucknow uttar pradesh

Explore jobs in more locations

REMOTE

Network Engineer / IT Infrastructure & Support

Role Context & Importance

Key Responsibilities

Qualifications & Requirements

Additional Requirements

About ARDEM

NOTE!

Jobseeker tools

Employer Tools

Browse

Stay Connected