Madhya Pradesh Case manager Jobs – 50 Open Jobs Today

Manager LD&T
PepsiCo —Ujjain, Madhya Pradesh
- Remote
- Master's degree
- Project management
- Bachelor's degree
ABHFL - Credit Manager - Retail - Bhopal
Aditya Birla Group —Madhya Pradesh
Chief Manager - Legal & Resolution
CFM Group —Indore, Madhya Pradesh
- ₹6,00,000 a year
- Full-time
- Finance
- Master's degree
- In-person
Quick apply
13d
ABHFL - Credit Manager -Informal-Dhanbad
Aditya Birla Group —Madhya Pradesh
ABHFL - Credit Manager - Informal - Pithampur
Aditya Birla Group —Madhya Pradesh
Customer Success Manager
AiTrillion —Indore, Madhya Pradesh
- Marketing
- Bachelor's degree
- Communication skills
ABHFL - Credit Manager - Retail - Pithampur
Aditya Birla Group —Madhya Pradesh
- Finance
- Master's degree
- Analysis skills
Circle relationship Head | Maharashtra
Aditya Birla Group —Madhya Pradesh
fleet manager
APAAR LOGISTICS PVT. LTD. —Indore, Madhya Pradesh
- ₹20,000 - ₹25,000 a month
- Full-time
- In-person
- Commuter assistance
- Paid sick time
Quick apply
ABHFL - Regional Credit Manager - Informal - Indore
Aditya Birla Group —Madhya Pradesh
Cluster Manager-HDFC-BB-Bhopal
Aditya Birla Group —Madhya Pradesh
Area Business Manager
Cadila Pharmaceuticals Ltd —Indore, Madhya Pradesh
- Full-time
Deputy Manager-QC
Piramal Pharma Limited —Pithampur, Madhya Pradesh
- Full-time
- APIs
10d
Executive- Sales & Services
Malabar Group —Jabalpur, Madhya Pradesh
Marketing Manager
Junosys Networks Pvt Ltd. —Indore, Madhya Pradesh
- ₹25,000 - ₹30,000 a month
- Full-time
- Marketing
- Salesforce
- Master's degree
Quick apply
Resident Medical Officer
Vijaylaxmi Hospital And Research Centre —Khargon, Madhya Pradesh
- ₹10,000 - ₹23,000 a month
- Full-time
- Nursing
- Medicine
- Bachelor's degree
- Food provided
Quick apply
Junior Executive - Sales & Services
Malabar Group —Jabalpur, Madhya Pradesh
Junior Executive- Sales & Services
Malabar Group —Indore, Madhya Pradesh
Marketing Manager
Limbo Software Solutions —Indore, Madhya Pradesh
- ₹12,408.24 - ₹86,675.55 a month
- Full-time
- Marketing
- Bachelor's degree
- In-person
Quick apply
Assistant Manager- Sales & Services
Malabar Group —Indore, Madhya Pradesh
- Planograms

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Manager LD&T

PepsiCo -
Ujjain, Madhya Pradesh

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Job details

Qualifications

SAP
Supply chain
Master's degree
Project management
Bachelor's degree
Leadership

Full job description

Overview:

Key purpose of this position to lead the Customer Service and Outbound Logistics and warehousing verticals for PGCS multiple sites in India.
The position holder is expected to act as at the lychpin between FOBO bottlers and PGCS business to anchor understanding demand forecasts and optimize distribution to deliver on time deliveries to support business growth.
Position holder is expected to work closely with internal and external stakeholders to maintain high standards on Quality, Safety, Delivery, Cost Productivity and people development.

Responsibilities:

Strategic Customer Relationship Management

Build and maintain strong relationships with internal and external stakeholders
Act as the escalation point for complex issues affecting major customers or regions.
Cross-Functional Collaboration

Liaise with Bottlers, Supply Chain, Warehousing, Finance, and Marketing to align customer service.
Ensure seamless order-to-delivery in collaborationcross functionally
Service Level Performance Management

Develop, track, and improve KPIs (e.g., OTD, case fill rate etc.).
Monitor regional service metrics to ensure uniform service standards across the country.
ERP and Digital Tools Expertise

Lead SAP horizontal implementation and optimization to new site
Use analytics to track customer trends, pain points, and service performance.
Team Leadership and Capability Building

Lead and mentor regional customer service teams.
Drive continuous training, performance reviews, and team engagement initiatives.
Process Excellence and Standardization

Establish and enforce SOPs for order processing, complaint handling, and returns.
Promote lean practices to reduce service lead times and error rates.
Regulatory and Compliance Awareness

Ensure adherence to regulatory requirements such as FSSAI, alcohol distribution laws, GST compliance, etc.
Drive awareness of documentation and returns process compliance across regions.
Crisis and Risk Management

Proactively manage supply disruptions, stockouts, and product recalls.
Lead business continuity plans for customer service operations during disruptions.
Customer-Centric Mindset

Champion the voice of the customer in internal strategy discussions.
Identify systemic issues and lead root-cause analysis to drive service improvements.
Data-Driven Decision Making
Leverage customer insights and service analytics for forecasting, planning, and customer engagement strategies.
Inter-DC Coordination

Ensure real-time coordination across DCs to optimize stock availability, fulfillment speed, and transportation routes.
Enable stock balancing and transfers to avoid regional stockouts or overages.
Order Routing & Fulfillment Logic
Work closely with supply planning and logistics teams to define intelligent order-routing logic based on geography, product mix, and delivery SLAs.
DC-Level Service Metrics Monitoring
Track order accuracy, fulfillment lead time, and returns by DC.

Use dashboards to identify bottlenecks and prioritize performance improvement at lagging centers.

Qualifications:

Key Skills/Experience Required

Graduate/Post Graduate preferable supply chain/operations qualification with 7-10 yrs of relevant experience preferably in FMCG MNCs
SAP/ERPs
Project Management

Differentiating Competencies Required

Virtually managing Customer service from 2 sites app. 1000 Km apart
Maintaining supplies to 55 location in 4 countries in the India Sub continent
Managing quality sensitive material supplies with 100% OTD and Zero Defects in a less than 5 Days Order TAT operating model
Negotiating with transport unions tough political environments
Managing of a budget of app. Warehousing and Distribution budget of app. $ 3 – 5 MM annually
Managing teams virtually over split locations

Apply Now

Refine Your Search

case manager jobs in madhya pradesh

Manager LD&T

ABHFL - Credit Manager - Retail - Bhopal

Chief Manager - Legal & Resolution

ABHFL - Credit Manager -Informal-Dhanbad

ABHFL - Credit Manager - Informal - Pithampur

Customer Success Manager

ABHFL - Credit Manager - Retail - Pithampur

Circle relationship Head | Maharashtra

fleet manager

ABHFL - Regional Credit Manager - Informal - Indore

Cluster Manager-HDFC-BB-Bhopal

Area Business Manager

Deputy Manager-QC

Executive- Sales & Services

Marketing Manager

Resident Medical Officer

Junior Executive - Sales & Services

Junior Executive- Sales & Services

Marketing Manager

Assistant Manager- Sales & Services

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