Maharashtra Client onboarding manager Jobs – 682 Open Jobs Today

Customer Onboarding & Transition Manager - India
ESP Global Services Limited —Pune, Maharashtra
- Analysis skills
- Project management
- Bachelor's degree
- Health insurance
Quick apply
Swap Opeartions - Client Onboarding, Manager
State Street —Mumbai, Maharashtra
- Full-time
- Management
- Finance
- Master's degree
- Health insurance
Business Growth Manager
ST. JOSEPH'S INTERNATIONAL FIRE & SAFETY ACADEMY —Goregaon, Mumbai, Maharashtra
- Full-time
- CRM software
- Sales
- Microsoft Office
Quick apply
Manager, People & Culture ( HRBP)
BCD Travel —Mumbai, Maharashtra
- Full-time
- English
- Analysis skills
- Human resources
11d
Assistant Manager - US Client Onboarding
Apex One Team Private Limited —Viman Nagar, Pune, Maharashtra
- Up to ₹15,00,000 a year
- Full-time
- Microsoft Excel
- Analysis skills
- Bachelor's degree
Quick apply
Strategic Client Onboarding -Senior Analyst
Apex Group —Baner, Pune, Maharashtra
- Full-time
- English
- Finance
- Master's degree
Manager - Strategy
White Rivers Media Solutions —Mumbai, Maharashtra
Sales Manager (B2B)
The Propertist —Mumbai, Maharashtra
- ₹40,000 - ₹60,000 a month
- Full-time
- Presentation skills
- In-person
- Communication skills
- Paid time off
- Cell phone reimbursement
Quick apply
12d
Operation Manager - Interior Designing
QUICK PLACEMENTS —Mumbai, Maharashtra
- ₹2,00,000 a month
- Project management
Quick apply
Global Employee Onboarding Specialist- Associate 2
State Street —Hinjewadi, Pune, Maharashtra
- Full-time
- Customer service
- English
- Microsoft Office
Client Onboarding Specialist
Apex Group —Baner, Pune, Maharashtra
- Full-time
- English
- Master's degree
- Project management
Senior Relationship Manager
Aditya Birla Group —Maharashtra
- Customer service
- Finance
- Master's degree
Associate Manager Client Technology
Harris Computer Systems —Pune, Maharashtra
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Azure
Delivery Manager/Lead - Associate Onboarding Administration
Tata Consultancy Services —Mumbai, Maharashtra
- Bachelor's degree
- Recruiting
- Business Administration
Customer Success Manager (CSM)
Gray Matrix —Mumbai, Maharashtra
- Project management
Associate Manager Client Technology
Altera Digital Health Inc. —Pune, Maharashtra
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Azure
Remote Independent Travel Manager | Work From Home
Job Wiser —Wadgaon, Maharashtra
- Full-time
- Remote
- English
- 12th Pass
- Work from home
- Flexible schedule
Quick apply
Client Onboarding, Assistant Vice President
State Street —Mumbai, Maharashtra
- Full-time
- Management
- Finance
- Master's degree
- Health insurance
Senior Recruiter
Alexander Mann Solutions —Maharashtra
- Full-time
- Bachelor's degree
- Recruiting
- Business Administration
- Health insurance
- Life insurance
11d
Customer Success Manager
Schneider Electric —Mumbai, Maharashtra
- Online application
- Salesforce
- Engineering
- English

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Customer Onboarding & Transition Manager - India

ESP Global Services Limited
Pune, Maharashtra

Quick apply

Job details

Permanent

Benefits

Health insurance

Qualifications

Jira
Waterfall
Multilingual
Project planning
Information security
Analysis skills
Project management
Bachelor's degree
Continuous improvement
Risk management
Smartsheet
Project management methodology
Agile
Microsoft Project
Communication skills

Full job description

The Onboarding & Transition Manager is responsible for leading and managing client onboarding and transition initiatives from contract signing through steady-state operations and handover into the Customer Success team.

This role ensures seamless implementation, cross-functional coordination, and exceptional client experience. The ideal candidate possesses strong project management skills, excellent stakeholder communication abilities, and a proven track record of delivering complex transitions on time and within scope Cross-functional in a fast-paced environment.

May require occasional travel for client onboarding.

What will you do?

Onboarding & Transition Management

Lead end-to-end onboarding and transition projects for new and existing clients.

Develop detailed transition plans, timelines, milestones, and risk mitigation strategies.

Ensure smooth handover from Sales to Operations and ongoing account management teams.

Identify and proactively resolve implementation risks, issues, and dependencies.

Drive client readiness and internal preparedness for go-live.

Project Management

Apply structured project management methodologies to manage scope, schedule, budget, and resources.

Facilitate project kick off meetings and ongoing status updates with stakeholders.

Track deliverables and maintain accurate project documentation.

Manage change requests and scope adjustments effectively.

Ensure alignment with organisational goals and client expectations.

Stakeholder & Client Engagement

Serve as the primary point of contact during onboarding and transition phases.

Build strong relationships with clients, executive sponsors, and internal teams.

Communicate progress, risks, and outcomes clearly and professionally.

Conduct post-implementation reviews and identify improvement opportunities.

Process Improvement

Develop and refine onboarding frameworks, templates, and best practices.

Standardise transition methodologies to improve efficiency and client satisfaction.

Measure KPIs related to onboarding timelines, quality, and client experience.

Recommend continuous improvement initiatives.

Exceptional project planning and organizational skills.

Strong leadership and stakeholder management abilities.

Excellent written and verbal communication skills.

Risk management and problem-solving expertise.

Ability to manage multiple projects simultaneously.

High attention to detail and process orientation.

Strong analytical and reporting capabilities.

Proficiency in project management tools (e.g., MS Project, Asana, Jira, Smartsheet).

Experience

Bachelor’s degree in business, Project Management, Operations, or related field.

3+ years of experience in onboarding, implementation, transition management, or project management.

Demonstrated experience managing cross-functional, multi-stakeholder projects.

Strong understanding of project management methodologies (Agile, Waterfall, or hybrid).

Experience in client-facing roles preferred.

If you are….

Motivated to develop your career in customer success team, supported by a strong learning and development culture, you are passionate about delivering service excellence and like the variety of end-user environments we should connect and explore.

What we will offer:

Personal & Professional Development

Within a learning and development culture, we offer unlimited access to a wealth of professional and personal training so that you may develop your career. We will guide all employees to both specific technologies and client environment training and compliment with recommended learning journeys via our L&D system, that cater to helping you reach career goals or objectives — whether you want to become a knowledge expert in your field or apply your skills to another division.

Diversity, Inclusion & Belonging

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know diverse backgrounds are valued and succeed here.

Salary:

We offer a competitive range based upon suitability or experience.

Benefits:

Holiday Leave

Medical Insurance

Perkbox discounts

Who are we:
ESP Global Services has been providing customized 24/7 Global IT support solutions since 1992, expertly managed by a dedicated service delivery team, we offer day-to-day support via teams of on-site engineers or responsive visiting engineers, and multi-lingual service desk coordination that’s manages over 1,000 tickets a day for more than 200 customers.

Our ability to deliver customer-centric, targeted, and tailored IT support solutions is a natural fit for the complex needs of the fast-paced and evolving aviation industry. We developed technology-based solutions to address the high emphasis on meeting extremely short service levels spread across large campus areas with strict security controls. Supporting equipment for airports and airlines in many locations worldwide, has led to an IT support approach that applies equally to any global business with multiple international locations, wide campuses, and demanding security requirements. Plus, our spares, repairs, and logistics service enables us to deliver intelligent end-to-end IT hardware lifecycle management anywhere in the world.

We are global community of exceptional people passionately working together with one shared vision. We uphold the highest standards of ethics, compliance, and security. We are fully ITIL-aligned and ISO-accredited for Environment, Information Security, Business Continuity, IT Service Management, and Occupational Health and Safety, and have privacy built by design into all our systems.

Our vision and ethos have stood the test of time, and we aim to exceed expectation and delight customers every time and our values are integral to the way we work together.

Join a team that prioritizes excellence—our ISO 9001 certification reflects our commitment to quality and superior customer service.

ESP Global Services is an equal opportunity employer.

Quick apply

Refine Your Search

client onboarding manager jobs in maharashtra

Customer Onboarding & Transition Manager - India

Swap Opeartions - Client Onboarding, Manager

Business Growth Manager

Manager, People & Culture ( HRBP)

Assistant Manager - US Client Onboarding

Strategic Client Onboarding -Senior Analyst

Manager - Strategy

Sales Manager (B2B)

Operation Manager - Interior Designing

Global Employee Onboarding Specialist- Associate 2

Client Onboarding Specialist

Senior Relationship Manager

Associate Manager Client Technology

Delivery Manager/Lead - Associate Onboarding Administration

Customer Success Manager (CSM)

Associate Manager Client Technology

Remote Independent Travel Manager | Work From Home

Client Onboarding, Assistant Vice President

Senior Recruiter

Customer Success Manager

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