Mapuca Goa Desktop support technician Jobs – 2 Open Jobs Today

Technical Support Engineer
Spintly India Private Limited —Goa, Goa
- From ₹25,000 a month
- Full-time
- Computer science
- Software troubleshooting
- Analysis skills
Quick apply
Technical Support Engineer (L2)
Spintly India Private Limited —Goa, Goa
- From ₹30,000 a month
- Full-time
- Software troubleshooting
- Databases
- SQL
Quick apply
12d

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The Staymaster —Goa, Goa
A Multi-Skilled Technician is responsible for carrying out maintenance, repair, and troubleshooting across multiple disciplines such as electrical, mechanical,…
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Technical Support Engineer

Spintly India Private Limited
Goa, Goa

Quick apply

Job details

Full-time
From ₹25,000 a month

Benefits

Provident Fund

Qualifications

Computer science
Software troubleshooting
Technical support
Analysis skills
Bachelor's degree
Scripting
B.E.
Diploma
Communication skills
Python

Full job description

We are seeking a highly motivated tech support engineer with his own experience and curiosity in electronics hardware and software to join our team. In this role, you will be responsible for troubleshooting and resolving technical issues related to our company's hardware and software products. You will work closely with customers and internal teams to diagnose and resolve issues, utilizing your engineering skills.

What you will be doing:

Providing support to customers via phone, email, or chat, and assisting them in identifying and resolving technical issues related to Spintly hardware and software products.
Spintly has developed diagnostics tools to troubleshoot issues, you will be using those to analyse and solve issues.
Running Python scripts and other automation tools to streamline the debugging and testing process.
In the process of solving issues, you are expected to develop and maintain technical documentation for hardware and software products, including manuals, guides, and FAQs.
Collaborate with cross-functional teams, including product design engineers and software engineers, to identify and resolve complex technical issues.
Acquiring In-depth knowledge of products to gain an understanding of how the issues need to be resolved.
Continuously update and maintain knowledge of the latest hardware and software technologies and trends.

What qualifications & skills should you have?

Diploma / B.E or equivalent in / Electronics / Electronics & Communication /Computer science.
Strong interest and knowledge of electronics hardware, wiring and basic concepts.
Basic knowledge of scripting languages like Python or similar.
Excellent communication and interpersonal skills, with the ability to communicate technical information to both technical and non-technical stakeholders.
Strong analytical and problem-solving skills, with the ability to think creatively and identify innovative solutions.

Job Type: Full-time

Pay: From ₹25,000.00 per month

Benefits:

Provident Fund

Shift:

Day shift

Experience:

Technical support: 1 year (Preferred)

Work Location: In person

Quick apply

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