Mehdipatnam Hyderabad Telangana Operations administrator Jobs – 329 Open Jobs Today

Sr Administrator (Support & Operations)
HCLTech —Hyderabad, Telangana
- Microsoft Excel
- Microsoft Access
- Azure
Office Manager/Senior Administrator
SV Power Links Pvt Ltd —Hyderabad, Telangana
- From ₹8,456.40 a month
- Microsoft Powerpoint
- Customer service
- Microsoft Office
- Health insurance
Quick apply
System Administrator
Influitive Consultancy Services Private Limited —Shaikpet, Hyderabad, Telangana
- From ₹10,000 a year
- Full-time
- Microsoft Outlook
- Computer Science
- Software troubleshooting
Quick apply
5d
Salesforce Administrator – Reporting
Nextpower —Hyderabad, Telangana
- Full-time
- Microsoft Excel
- Oracle
- Sales
ICO Operations Administrator
A Blocks Nexus —Hyderabad, Telangana
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
21h
MS Teams Administrator
CDRR TECH —Hyderabad, Telangana
- ₹5,00,000 - ₹15,00,000 a year
- Full-time
- Hybrid work
- Microsoft Access
- Computer Science
- Microsoft Office
- Health insurance
Quick apply
4d
Front Office Administrator
Deevyashakti India Private Limited —Banjara Hills, Hyderabad, Telangana
- ₹20,000 - ₹28,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health insurance
Quick apply
7h
Analyst Windows Administrator and Engineer
Mattel —Hyderabad, Telangana
- Full-time
- Azure
- Computer Science
- Customer service
Quick apply
3d
Administrator (Support & Operations)
HCLTech —Hyderabad, Telangana
- Night shift
- Software troubleshooting
- Microsoft Office
10d
Cash Applications Administrator
ORBCOMM —Hyderabad, Telangana
- Full-time
- Remote
- ERP systems
- English
- Bachelor's degree
- Health insurance
- Paid time off
Quick apply
8d
Lead Administrator (Support &Operations)
HCLTech —Hyderabad, Telangana
- Azure
- Windows
- Linux
Cybersecurity Analyst (Entry-Level)
Aapstech —Hyderabad, Telangana
- ₹2,90,332.23 - ₹5,80,055.18 a year
- Part-time
- Computer Science
- B.Sc
- Java
- Commuter assistance
Quick apply
Executive Manager - System Admin (Teamcenter)
PepsiCo —Hyderabad, Telangana
- Remote
- Microsoft Access
- Azure
- Computer Science
Atlassian Administrator
Opella Healthcare Group —Hyderabad, Telangana
- Full-time
- DevOps
- Project management
- Scripting
Senior Administrator - Windows Azure IaaS, Terraform
HCLTech —Hyderabad, Telangana
- Azure
- Windows
- Communication skills
Admin Executive
Zebulon Consulting —Hyderabad, Telangana
- ₹25,000 - ₹30,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Office
Quick apply
Tower Lead (Support & Operations)
HCLTech —Hyderabad, Telangana
- Azure
- Management
- PMP
Business Analyst (Salesforce)
Accellor —Hyderabad, Telangana
- Full-time
- Remote
- Microsoft Excel
- Salesforce
- Microsoft Office
- Health insurance
- Paid time off
Quick apply
Junior Network Administrator
Susoft Solutions —Saidabad, Hyderabad, Telangana
- Email
- Windows
- Computer networking
- Linux
System Admin and IT Executive
Harmony United Medsolutions Pvt.Ltd —Shaikpet, Hyderabad, Telangana
- Full-time
- Computer Science
- Software troubleshooting
- Windows
- Commuter assistance
- Health insurance
Quick apply

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Sr Administrator (Support & Operations)

HCLTech -
Hyderabad, Telangana

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Job details

Qualifications

Microsoft Excel
Microsoft Access
Azure
SQL

Full job description

Hyderabad, Telangana
Job Summary
Conducts quality (soft skill & Language) review of telephone representatives' performance within functionally specific units to ensure quality service goals and standards are met and/or identify areas where improvement can be achieved.
Audits representatives' inbound and outbound phone calls and/or correspondence, observing tangibles and intangibles of customer experience.
Testing tickets and process compliant to policies and procedures
Participate in process reviews to inform the resolution of defects.
Coordinates with department Team Leaders and Managers to ensure appropriate number of audits is performed for each phone representative and to ensure representatives' availability during audit periods.
Take responsibility for providing and maintaining internal process metrics and tracking key deliverables
Evaluates and records the quality and performance during each call.
Summarizes findings and recommendations and forwards to supervisor to use in performance assessments and promotional decisions.
Provides feedback on uniform application of guidelines and procedures.
Provides critical data used to generate weekly or monthly reports on the performance of phone, chat or email representatives. Identifies adverse performance trends and patterns.
Provides input and assists with the development of additional training or policy and procedure changes that may be required to enhance service productivity.
Provides coaching, advice and guidance based on audit findings, and delivers performance feedback to associates as outlined in business unit's policies and procedures.
Mentors newly hired representatives to ensure a smooth transition from learning environment to daily production environment and may participate in providing formal training.
Participates in meetings and presentations or other designated special projects as assigned by department management. Maintains a comprehensive working knowledge of polices, procedure, and benefits across all product lines.
Develops job aides and other tools to assist representatives in improving overall quality of interactions.
Other duties as assigned by Management.
Key Responsibilities
Should possess skills to turn data into information, information into insight and insight into business decisions.
Should have knowledge to identify business trends utilizing real data to optimize statistical efficiency and quality.
Should be able to conduct full lifecycle analysis to include requirements, activities, and design.
Should have knowledge to develop analysis and reporting capabilities.
Experience in creating database on MS Excel, MS Access, SQL
Should have knowledge on MS Azure Cloud Data factory, Blob, or any other tool for storing large quantities of data.
Should know how to administer containers in MS Azure.
Should be able to deploy and schedule pipeline.
Experience in storing data, creating reports, analyzing reports, creating custom reporting pivots, charts and sharing findings with various departments, project stakeholders and management.
Identify, Analyze and Interpret trends or patterns in complex data sets.
Work with management to prioritize business and information needs.
Design Executive Reports for CXOs, EVPs and/or any other Executives
Design, create, alter, validate, and maintain Data Solutions, to meet business needs.
Compile analysis reports that are delivered to client and then follow-up on all results.
Determine and document project requirements for business processes and abide by those requirements for future projects’ reporting.
Interpreting data, analyzing results using statistical techniques and providing ongoing reports
Acquiring data from primary or secondary data sources and maintaining databases. Database may be any tool like MS Excel, MS Access, or Business Objects, etc.
Knowledge on MS Power Automate
Should be able to create automated workflows between apps and services to synchronize files, get notifications, collect data and more.
Should possess knowledge on building apps using MS Power Apps

Good to know how to write code to extend business app creation and customization using MS Power Apps

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Refine Your Search

operations administrator jobs in mehdipatnam hyderabad telangana

Sr Administrator (Support & Operations)

Office Manager/Senior Administrator

System Administrator

Salesforce Administrator – Reporting

ICO Operations Administrator

MS Teams Administrator

Front Office Administrator

Analyst Windows Administrator and Engineer

Administrator (Support & Operations)

Cash Applications Administrator

Lead Administrator (Support &Operations)

Cybersecurity Analyst (Entry-Level)

Executive Manager - System Admin (Teamcenter)

Atlassian Administrator

Senior Administrator - Windows Azure IaaS, Terraform

Admin Executive

Tower Lead (Support & Operations)

Business Analyst (Salesforce)

Junior Network Administrator

System Admin and IT Executive

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