mumbai maharashtra concierge services Jobs – 27 Open Jobs Today

Concierge Specialist
First Advantage —Mumbai, Maharashtra
- Full-time
- Customer service
- Agile
- Communication skills
7h
Concierge Supervisor
Marriott International, Inc —Mumbai, Maharashtra
- Full-time
- 12th Pass
- Supervising experience
Sr. Lifestyle Concierge
Aspire Lifestyles —Mumbai, Maharashtra
- Hospitality
- Customer service
- English
22h
Concierge Associate
Marriott International, Inc —Mumbai, Maharashtra
- Full-time
- 12th Pass
- Supervising experience
3d
Floor Coordinator
Apollo Clinic —Andheri, Mumbai, Maharashtra
- ₹25,000 - ₹40,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- English
Quick apply
Assistant Manager Concierge
First Advantage —Mumbai, Maharashtra
- Full-time
- Customer service
- Analysis skills
- Project management
7h
Ticketing Team Member-India
Ascend —Mumbai, Maharashtra
- ₹600 - ₹800 a month
- Full-time
- Hospitality
- Master's degree
- Leadership
Quick apply
Head Operations - Property Management Services (PMS)
Crest Property Solutions —Lower Parel, Mumbai, Maharashtra
- ₹2,90,000 a month
- Full-time
- Hospitality
- Master's degree
- Analysis skills
Guest Relation Executive
Aliv Regenerative Wellness —Mumbai, Maharashtra
- ₹20,000 - ₹50,000 a month
- Full-time
- English
- Microsoft Office
- Front desk
Quick apply
Travel Operations Manager | Remote | Luxury Travel Leadership
Fresh Prints —Mumbai, Maharashtra
- Full-time
- Remote
- Hospitality
- Leadership
- Communication skills
Quick apply
Concierge Manager Position - India
Ascend —Mumbai, Maharashtra
- ₹1,800 - ₹2,000 a month
- Full-time
- Hospitality
- Communication skills
Quick apply
Executive - Concierge M-F
Safran —Mumbai, Maharashtra
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Front Office Manager
SOFITEL —Mumbai, Maharashtra
- Full-time
Quick apply
8d
Butler - Corporate
Kish Hospitality Consultant —Mumbai, Maharashtra
- ₹3,00,000 - ₹4,60,000 a year
- Full-time
- Hospitality
- Microsoft Excel
- Customer service
- Health insurance
- Food provided
Quick apply
Assistant Service Delivery Manager
Aspire Lifestyles —Mumbai, Maharashtra
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quality and Compliance Specialist
Aspire Lifestyles —Mumbai, Maharashtra
- Hospitality
- English
- Project management
IPC Lead
Kyndryl —Mumbai, Maharashtra
- Full-time
- Computer Science
- Customer service
- Microsoft Office
Associate Director - Operations & Strategy
StayVista —Mumbai, Maharashtra
- Leadership
Quick apply
Head Concierge
Crest Property Solutions —Mumbai, Maharashtra
- English
- Analysis skills
- Bachelor's degree
Client Service Team Lead Position - India
Ascend —Mumbai, Maharashtra
- Full-time
- Hospitality
- Mentoring
- Leadership
Quick apply

I want to receive the latest job alerts for concierge services in mumbai maharashtra

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

concierge services jobs near mumbai maharashtra

Concierge jobs in Mumbai, Maharashtra

Service Delivery Manager jobs in Mumbai, Maharashtra

Compliance Officer jobs in Mumbai, Maharashtra

Front Office Manager jobs in Mumbai, Maharashtra

Guest Service Agent jobs in Mumbai, Maharashtra

Butler jobs in Mumbai, Maharashtra

Director Of Strategy jobs in Mumbai, Maharashtra

Night Shift jobs in Punjab

Shift Leader jobs in Patiala, Punjab

Shift Leader jobs in Park Street, Kolkata, West Bengal

Shift Leader jobs in Dhakuria, Kolkata, West Bengal

Customer Support Team Leader jobs in Mumbai, Maharashtra

Shift Leader jobs in Ghumar Mandi, Ludhiana, Punjab

Front Office, Concierge jobs in Delhi

Concierge jobs in Tamil Nadu

Service Concierge jobs in Bengaluru, Karnataka

Concierge Service jobs in Mumbai, Maharashtra

Concierge jobs in Goa

Hotel Concierge jobs in Mumbai, Maharashtra

Concierge Manager jobs in Andheri, Mumbai, Maharashtra

Concierge Specialist

First Advantage
Mumbai, Maharashtra

Apply Now

Job details

Full-time
7 hours ago

Qualifications

Customer service
Agile
Communication skills

Full job description

Seeking applicants who have a passion for delighting customers, are comfortable bridging a role where you are communicating directly with a customer, while maintaining a back-office productivity focused role. Must love solving problems, building rapport with customers (internal + external), and are good with processes that are not always driven by a SOP, rather driven by critical thinking. Candidate should love working a fast paced and entrepreneurial environment with flexibility to have adjusted priorities that are determined by the customer. The mentality that ‘We work to save our customers. We say yes more than we say no’ is necessary. Join us if you like the client and operations fulfillment – this unique opportunity is a great blend between two worlds that don’t normally intersect.

Responsibilities:

Schedule Drug /Clinical test Registrations for the candidates as per the client preference/instructions.
Support Open Order Management activities.
Must be a critical thinker, able to navigate through a problem or steps in a process without a SOP.
Has an aptitude for highly technical and complex workflow environments.
Is comfortable straddling an external customer and internal customers
Can take feedback well and let feedback drive improvements in day-to-day work.
Will be responsible for handling inbound candidate and client phone calls. This role requires working from a professional environment and having the ability and willingness to stay logged onto phones to directly interface with clients and candidates.

Will be responsible for managing inbound customer emails: Must be an effective communicator, with the ability to build rapport and de-escalate customer situations.
Can influence, partner and be effective in working with many internal teams to get the job done.
Is nimble, agile, comfortable with change, learning new things

Communicate and interact with fulfillment departments/Vendors/Clinics regarding issues related to OHS open Orders & to get results from Clinics Overall assistance in an effort to enhance and improve the rapid resolution of client issues and requests.
Ensure that all requests and case management workflows are resolved in a timely manner to meet contractual SLAs and client expectations.
Conduct client needs analysis presentations to management as requested
Conduct and deliver additional projects as assigned by manager
Handle additional responsibilities outside of standard daily support tasks.
Taking ownership and driving client projects from beginning to end
Assists with training of new employees.

Skills:

Must be able to analyze a situation and respond quickly in a courteous and professional manner
Must have excellent written & verbal communication skills.
Must understand all aspects of the fulfillment process and be able to effectively explain them to the requestor.
Capable of handling a large number of calls and e-mails
Self-starter and have an ability to see the process through from start to finish
An individual who does well under pressure with time-sensitive projects
Good interpersonal skills and critical thinking
Ability to handle escalated issues in a timely and professional manner and remain calm.
Ability to prioritize tasks and respond/escalate appropriately.
Candidate should have stable internet infrastructure at their place with minimum 10 MBPS speed

Experience:

3+ Years experience in BPO into Customer Service

We have great people here and are looking for more. Come join us!

Facebook
Instagram
LinkedIn
X
YouTube

Equal Employment Opportunities at First Advantage
First Advantage is an equal opportunity employer. We are committed to providing a workplace and recruitment process that is free from unlawful discrimination, harassment, and retaliation. Employment decisions at First Advantage are based solely on qualifications, merit, and business needs. We do not discriminate in any aspect of employment on the basis of race, color, national origin, ancestry, citizenship, religion, creed, sex, gender identity, gender expression, sexual orientation, marital or family status, pregnancy, age, physical or mental disability, medical condition, genetic information, veteran or military status, or any other characteristic protected by applicable law.

Apply Now

Refine Your Search

concierge services jobs in mumbai maharashtra

Concierge Specialist

Concierge Supervisor

Sr. Lifestyle Concierge

Concierge Associate

Floor Coordinator

Assistant Manager Concierge

Ticketing Team Member-India

Head Operations - Property Management Services (PMS)

Guest Relation Executive

Travel Operations Manager | Remote | Luxury Travel Leadership

Concierge Manager Position - India

Executive - Concierge M-F

Front Office Manager

Butler - Corporate

Assistant Service Delivery Manager

Quality and Compliance Specialist

IPC Lead

Associate Director - Operations & Strategy

Head Concierge

Client Service Team Lead Position - India

I want to receive the latest job alerts for concierge services in mumbai maharashtra

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected