mumbai maharashtra director of career services Jobs – 211 Open Jobs Today

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Conversational Designer

Nice -
Mumbai, Maharashtra

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Job details

Qualifications

Enterprise Software
English
Natural language processing
UX
AI
Communication skills

Full job description

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about?

As a Conversation Designer in our Professional Services team, you will empower and support customers and partners to build exceptional AI-driven conversational experiences. You’ll lead the design of virtual assistants and user journeys, support onboarding and solution delivery, and serve as a subject matter expert in conversational design. This role is essential to ensuring project success and driving customer satisfaction through engaging, natural, and effective dialog flows.

How will you make an impact?

Create dialog flows and scripts
Define intents and user journeys
Lead conversation design workshops
Develop assistant personas
Deliver partner enablement activities

Have you got what it takes?

3+ years conversation/UX design
Strong English communication skills
Experience in multimodal user experience
Understanding of NLU/NLP concepts

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

Enjoy NICE-FLEX!

At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

About Cognigy

NiCE Cognigy delivers AI that works—fast, human, and enterprise-ready. As the leading AI-first CX platform built for real-world scale, we combine Generative and Conversational AI through orchestration, tools, and enterprise systems to power Agentic AI. Backed by global CX leader NiCE, we empower brands with AI Agents that redefine customer experiences and achieve measurable ROI—instantly, across every channel and in 100+ languages.

Requisition ID:

Reporting into: Director, Solution Engineering, CSA

Role Type: Individual Contributor

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

Apply Now

Refine Your Search

director of career services jobs in mumbai maharashtra

Conversational Designer

Compliance Officer, Associate Director, GIFT City, India

Director of Events

Assistant Vice President - Mergers & Acquisitions Advisory – Deal Value Realization

Vice President, Investor Relations Product Specialist

Director / Senior Director - Financial Services

Associate Director & Team Leader - SME BIL

ED-1 : Executive Director - Critical Operations

Associate Director, Process Improvement & Automation

Group Coordinator

Program Manager (India Career Accelerator Program), India

Assistant Vice President- Mergers & Acquisitions Advisory – Deal Value Realization

Apprentice Hiring for 2026- 2027

Derivatives Clearing, Executive Director, Operations

Associate Director-ARM

Consulting Director

Delivery Lead Manager

Executive Scorecards, Vice President

Head of HR India / Country HR Manager

Fleet Director

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