Nagasandra Bengaluru Karnataka Service agent Jobs – 2781 Open Jobs Today

Process Associate - Myntra
Shopemet Networks Private Limited —Bommanahalli, Bengaluru, Karnataka
- ₹2,00,000 - ₹3,50,000 a year
- Full-time
- Software troubleshooting
- Customer service
- English
- Health insurance
Quick apply
Customer Service Agent
Dnata Travel Group —Brigade Road, Bengaluru, Karnataka
- ₹31,000 - ₹35,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Health insurance
Quick apply
QA, Call Auditing ma
Shinewell —Bangalore City, Bengaluru, Karnataka
- ₹32,000 - ₹37,000 a month
- Full-time
- Microsoft Excel
- Customer service
- English
Quick apply
Quality Analyst AE new
Shinewell —Bangalore City, Bengaluru, Karnataka
- ₹3,50,000 - ₹4,50,000 a year
- Full-time
- Microsoft Excel
- Customer service
- English
Quick apply
Quality Analyst gen
Shinewell —Bangalore City, Bengaluru, Karnataka
- ₹4,00,000 - ₹4,50,000 a year
- Full-time
- Microsoft Excel
- Customer service
- English
Quick apply
Accounts and Operations Consultant
MOHAN MANAGEMENT CONSULTANTS —Bangalore City, Bengaluru, Karnataka
- ₹55,000 - ₹65,000 a month
- Urgently hiring
- Remote
- Microsoft Excel
- English
- Windows
- Work from home
Quick apply
12d
Network Engineer
LANTRO TECHNOLOGIES INDIA PVT LTD —Bangalore City, Bengaluru, Karnataka
- ₹23,000 - ₹25,000 a month
- Full-time
- English
- Bachelor's degree
- Computer networking
- Health insurance
- Cell phone reimbursement
Quick apply
Associate Customer Experience Specialist (Batch Start - 13 Jul 2026)
First Advantage —Bengaluru, Karnataka
- Full-time
- Microsoft Outlook
- Databases
Associate Customer Experience Specialist (Batch Start - 10 Aug 2026)
First Advantage —Bengaluru, Karnataka
- Full-time
- Microsoft Outlook
- Databases
IT Service Resolution Analyst
Paychex —Bengaluru, Karnataka
- Full-time
- Computer Science
- Software troubleshooting
- Bachelor's degree
Customer Success Account Manager
Richpanel —Bengaluru, Karnataka
- ₹15,00,000 - ₹25,00,000 a year
- Full-time
- Analysis skills
- Project management
- Bachelor's degree
Quick apply
Customer Support - Quality Analyst
Tata Consultancy Services —Bengaluru, Karnataka
- Customer service
- Bachelor's degree
- Business Administration
Medical Billing Executive/TPA Coordinator
MEDI ASSIST INSURANCE TPA PRIVATE LIMITED —Bannerghatta Rd, Karnataka
- ₹2,50,000 - ₹3,50,000 a year
- Full-time
- Bachelor's degree
- Business Administration
- In-person
- Health insurance
Quick apply
Documentation Executive - Freight Forwarding
EN VI Global Tech Services —Kalyan Nagar, Bengaluru, Karnataka
- Up to ₹4,00,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Organisational skills
Quick apply
Customer Experience Agent - Bangalore Q3 - 2026
Alorica —Bengaluru, Karnataka
- Full-time
- Customer service
- English
Associate Customer Experience Specialist (Batch Start - 06 Jul 2026)
First Advantage —Bengaluru, Karnataka
- Full-time
- Microsoft Outlook
- Databases
Data Entry Specialist
Diligent Corporation —Bengaluru, Karnataka
- Hybrid work
- Microsoft Excel
- English
- Databases
- Health insurance
- Paid time off
Quick apply
Associate Customer Experience Specialist (Batch Start - 22 Jun 2026)
First Advantage —Bengaluru, Karnataka
- Full-time
- Microsoft Outlook
- Databases
Executive - Pricing (Air)
La Freightlift Pvt Ltd —Sahakar Nagar, Bengaluru, Karnataka
- ₹15,000 - ₹30,000 a month
- Full-time
- Microsoft Excel
- Bachelor's degree
- In-person
- Health insurance
- Cell phone reimbursement
Quick apply
11d
Quality Analyst/Controller - Call Audit
QDegrees —Bengaluru, Karnataka
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel

I want to receive the latest job alerts for service agent in nagasandra bengaluru karnataka

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

service agent jobs near nagasandra bengaluru karnataka

Quality Analyst jobs in Bangalore City, Bengaluru, Karnataka

IT Analyst jobs in Bengaluru, Karnataka

Data Entry Clerk jobs in Bengaluru, Karnataka

Quality Analyst jobs in Bengaluru, Karnataka

Customer Success Manager jobs in Bengaluru, Karnataka

Transaction Processing Associate jobs in Nanakramguda, Hyderabad, Telangana

Transaction Processing Associate jobs in Hitec City, Hyderabad, Telangana

Associate Software Engineer jobs in Hyderabad, Telangana

Transaction Processing Associate jobs in Mumbai, Maharashtra

Associate jobs in Chennai, Tamil Nadu

Transaction Processing Associate jobs in Palarivattom, Kochi, Kerala

Food Industry,food Processing jobs in Kerala

Data Analyst Deloitte jobs in Bengaluru, Karnataka

Quality Analyst jobs in Shiliguri, West Bengal

Quality Assurance jobs in Pune, Maharashtra

Quality Analyst jobs in Noida Sector 62, Noida, Uttar Pradesh

Quality Analyst jobs in Jaipur, Rajasthan

Quality Analyst jobs in Wagle Estate, Thane, Maharashtra

Hcl, Analyst jobs in Lucknow, Uttar Pradesh

Bca Data Analyst jobs in Bengaluru, Karnataka

Process Associate - Myntra

Shopemet Networks Private Limited
Bommanahalli, Bengaluru, Karnataka

Quick apply

Job details

Permanent | Fresher | Full-time
₹2,00,000 - ₹3,50,000 a year

Benefits

Provident Fund
Health insurance

Qualifications

Software troubleshooting
Customer service
Upselling
Malayalam
English
Tamil
Hindi

Full job description

1. Answering Inbound Customer Calls

Answering incoming customer calls is the primary responsibility of a call center employee at the entry level-position of inbound call centers. When receiving inbound calls, they must provide accurate information about a company’s offerings, answer questions from prospects or current customers, resolve basic issues, and manage account inquiries.

An inbound call center representative may also be responsible for processing orders and payments, resolving billing and payment issues, managing cancellations, shipping, refunds, returns, and warranties, and properly logging customer data after each customer interaction.

To efficiently handle the inbound call volume and deliver an exceptional customer service experience, they should know how to start and end a call, follow call scripts, put a customer on hold, and transfer a call when the customer’s issue needs escalation.

2. Managing Customer Complaints

A call center job requires agents to effectively manage complaints and deal with unhappy customers. Therefore, agents should be trained and equipped to solve customer problems quickly and efficiently and defuse conflicts before they turn into more challenging situations.

Agents must be able to demonstrate excellent listening skills, empathy, problem-solving, and properly apologize. They also should know how to seamlessly escalate the issue to higher-tier support if it cannot be resolved immediately, or if an agent doesn’t have the appropriate skill set or authority.

3. Troubleshooting and Follow-ups

In IT, tech, and SaaS companies, call center representatives can be involved in troubleshooting and resolving technical support issues customers may have with a company’s product or service. That can also include performing diagnostic tests, troubleshooting software installations, and assisting with setting up product features. Since complicated tech issues aren’t always resolved on the first contact, agents may also need to follow up with customers and update them on the progress of their queries.

4. Making Outbound Calls

In outbound call centers, agents initiate calls to leads, prospects, or customers, rather than accepting incoming calls. These calls can have specific purposes ranging from cold calling, telemarketing sales, and proactive support to scheduling appointments, gathering feedback, and conducting market research.

Lead generation and sales: Agents make large volumes of outbound calls to generate leads or sell a company’s products or services to existing clients.
Proactive customer service: Agents reach out to customers proactively to address existing or potential issues before they become bigger problems.
Conducting market research: Agents make outbound calls to conduct market research and gather insights about market trends and consumer preferences.
Collecting customer feedback: Agents can be responsible for calling up the customers to gather feedback about the products or services they purchased.
Appointment scheduling: Agents may call potential customers to schedule appointments and events with a business.
Debt collection: Agents call customers who have overdue payments to negotiate payment plans, collect debts, and resolve other financial disputes.

Most outbound call center operations and agent workflows can be optimized through call center dialing tools such as AI-powered auto dialers. Call center dialers automate the dialing process and enable agents to handle high outbound call volumes while increasing agent talk times and reducing agent idle times.

5. Up-Selling and Cross-Selling

Up-selling and cross-selling are also among the common call center duties. During customer service interactions, agents can encourage customers to purchase a higher-end version of a product or service they are already using (up-sell) or offer a related or complementary product or service (cross-sell). To do it efficiently, professionally, and in a non-intrusive way, agents should have deep product knowledge and be able to communicate its benefits to customers.

Note: Candidates who can speak English + Tamil/Hindi/Malayalam are only eligible to apply

Job Types: Full-time, Permanent, Fresher

Pay: ₹200,000.00 - ₹350,000.00 per year

Benefits:

Health insurance
Provident Fund

Work Location: In person

Quick apply

Refine Your Search

service agent jobs in nagasandra bengaluru karnataka

Process Associate - Myntra

Customer Service Agent

QA, Call Auditing ma

Quality Analyst AE new

Quality Analyst gen

Accounts and Operations Consultant

Network Engineer

Associate Customer Experience Specialist (Batch Start - 13 Jul 2026)

Associate Customer Experience Specialist (Batch Start - 10 Aug 2026)

IT Service Resolution Analyst

Customer Success Account Manager

Customer Support - Quality Analyst

Medical Billing Executive/TPA Coordinator

Documentation Executive - Freight Forwarding

Customer Experience Agent - Bangalore Q3 - 2026

Associate Customer Experience Specialist (Batch Start - 06 Jul 2026)

Data Entry Specialist

Associate Customer Experience Specialist (Batch Start - 22 Jun 2026)

Executive - Pricing (Air)

Quality Analyst/Controller - Call Audit

I want to receive the latest job alerts for service agent in nagasandra bengaluru karnataka

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected